I had an issue with my travel dates and "get a room" helped me..
Aileen,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
I'm sure you record all phone calls. So just listen there.
Kenneth, Thank you for your candid feedback and details about your experience with us. At Getaroom, we can offer the best deals to our customers because of our partnerships, and we apologize if your experience with us was unsatisfactory. An email has been sent to the email address associated with the reservation directly. On behalf of the entire Customer Service department with Getaroom, we thank you for your feedback and apologize for any confusion and inconvenience this may have caused you.
Best Regards,
Getaroom
The site offers a fast booking, good prices and if needed cancellation
Smooth and easy I don't think I've ever booked a room much easier
Clint,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
Last minute reservation due to flight cancellation worked well
Marilyn,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
The process was quick and easy. Details were sent directly.
Meghan,
We’re so happy to hear you’ve had a great experience booking with us! Please reach out for your future booking needs. Have a great trip!
Thank you,
Getaroom
Great site - easy to use and customer service was excellent.
Easy enough to book with them in this short notice.
James,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Easy to use and better prices than I found anywhere else
Zachary,
We’re so happy to hear you’ve had a great experience booking with us! Please reach out for your future booking needs. Have a great trip!
Thank you,
Getaroom
My customer care person was very kind and knowledgeable
Hi Richard,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Just need to read the cancellation policy, maybe different than hotels!
Thank you for your feedback! We are thrilled that you have had an excellent customer experience using Getaroom! Our team is always available to chat should you need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
Extremely easy to book my stay, and very reasonable prices!
Elizabeth, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Straightforward and easy to follow guidelines.
Good options on room choices
Rita,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
I don't check in until this weekend so I'll let you know!
Jamiee,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Easy and nice to have the full fees automatically displayed.
Lance,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Customer service really was helpful I had a bad experience with the hotel but they made it better
Rebecca, Thank you for your candid feedback and details about your experience with us. At Getaroom, we can offer the best deals to our customers because of our partnerships, and we apologize if your experience with us was unsatisfactory. We have sent you a detailed email directly. As a resolution has been achieved; we hope you will re-rate your experience to reflect your satisfaction.
Thank you,
Getaroom
Good it was quick and easy. Definitely would use again.
Lorenzo,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
Quick, easy, great rates. Took less than 2 minutes to book and confirm.
Lamar,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Easy process with all of information and frequently asked questions answered..
Tasha,
We’re so happy to hear you’ve had a great experience booking with us! Please reach out for your future booking needs. Have a great trip!
Thank you,
Getaroom
Overview
Getaroom has a rating of 3.4 stars from 6,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 7th among Hotels sites.
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- Dallas, Texas, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great feedback. We appreciate it!
Sincerely,
Getaroom