Getaroom Reviews Summary
Getaroom has a rating of 3.4 stars from 6,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 5th among Hotels sites.
I sent an email asking a questions about my reservation and an early check in.
No one has responded to help but they are asking for a review on my experience?
Other than this everything was seamless, but sheesh c'mon now.
Since we were late in booking our hotel, it was difficult to find rooms for a reasonable price. Thanks to getaroom we were able to find a good hotel at a good price
This was an easy way to book a hotel. The room rate was fine and I have yet to be scammed as a result of using this site.
Stress-filled time trying to book trip w/ air, car & hotel. Hotel part was a snap. I hope the stay will be as hassle-free!
I wanted to add a night to my nonrefundable ticket. After a bit of back and forth, we cancelled my reservation without a fee and rebooked it for the longer stay. Total cost was not much more than the original. Thank you
I was pleasantly surprised by my room. Nice bathroom, shower and kitchen. They need to put more sugar and creamer in rooms.
I was looking for a room with a fireplace. Once I found the room I wanted I searched for the specific hotel. The price on GetARoom.com was impressively lower than any of the websites I had been using. I haven't used GetARoom.com before but will definitly use it again.
One of the rooms I booked had no heat, a broken phone, no fridge, and blood stains on bedding. Another room was obtained, but the infrastructure is old and is in poor maintenance condition, with unapologetic staff.
I was a little nervous after reading some reviews about GetARoom but felt that there were more positive reviews then negative so booked. The hotel price was SO good. Some people complained about the "extra" charge for tax & service but it was even lower then some I had seem. The hotel room was for the end of Nov. 2018 After booking the next day I called the hotel to confirm our booking and there was NO booking- all the negative reviews came flooding in. I called the number the GetARoom had listed thinking it would maybe say "No longer in service" and had run off with our money HOWEVER got a very helpful person who explained they do not book their rooms until two or three days before needed. WHAT! She then asked if I would like to have it booked now and I said please and she did and it is. I called and it is booked! So, great room price and service.
Motel was awful! I can't even call it a hotel/inn it was a roach motel with horrible employees but yet nonrefundable. Do you all actually go to these hotels because if you did you would take Baymont Inn/ Motel tuscaloosa off
I purchased a 2 night room stay and pay extra to make sure I could cancel. I had through Jan 5 for changes and cancellations. At first, I needed to cancel a single night because of work. I called. First, the CSR could not find the reservation. Finally she found it. I told her I needed to cancel a day. She indicated I couldn't cancel a single day and that I had to cancel the reservation and reserve for the other day. OK. I told her I paid additional in case I needed to cancel. She canceled it and set up the new reservation. Unfortunately, she failed to give me the reservation I had paid for initially, one with no penalty for cancellation. I had to cancel the second day, but when I went to cancel, I found I was going to get charged for the room because of the CSR not giving, me the same reservation. She did not include my cancellation of Jan 5th. This is horrible customer service. I would have been within my required time frame for cancellation, but because of her, I ended up paying over $100 for a room I couldn't use. Horrible customer service. Don't use a service like this if they are going to change the room requirements without your permission. I don't like paying for nothing and I'm sure you don't either.
Site was easy to access and negotiate. Good follow up with Email receipt confirmation. Particularly like the fact that their is no penalty for cancellation up until a few days before arrival.
I saved a lot of $$$$ on a rate that was already the lowest I had found. My travel hasn't occurred yet so I can't comment on anything else at this time.
After booking i went to hotel's website and that states the hotel is not open until 2019. GetARoom does not respond.
Let's start by saying that I was charged three times for one room which is no where near fitting to be a 5 star hotel and I'm still waiting for my reimbursement to be credited back to my credit card. Not one room had a Bible in the nightstand drawer. That alone tells you a lot about this disgustingly dirty motel. They had cigarette burns all over the comforter and blood in the face washcloths. Electric sockets we're limited and inoperable. And last but not least, they had holes in the corner of the windows in the middle of the snow storm. Rent a room there at your own risk. I strongly advise you to go elsewhere with your money.
Conveniently located on Highway 140 a few miles outside the main entry to Yosemite National Park. The facility is well maintained with a variety of accommodations. Friendly staff.
Process of booking a room was very fast and easy. I was happy with the hotel. Employees were friendly and helpful
Having pressed the wrong date! Contacting Hotel who were happy to make the change. GetARoom refused to let me make the change! Saying I would have to pay again! As if I would book through them again anyway!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members