Getaroom Reviews Summary
Getaroom has a rating of 3.4 stars from 6,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 5th among Hotels sites.
So good I didn't realized I used getaroom.
Thought was booking through trip advisor.
We'll have to see how things go this weekend when the reservations are for
The Comfort Suites was a nice, clean quiet place to stay. Our room was comfortable and the staff very friendly.
Was able to book a room but was not happy that there is a no cancellation, no refund policy. Who knows what can happen 6 months in advance.
Generally when you reserve a hotel you dont get charged until you check out, and if it says fully refundable, its fully refundable. This site charges your CC right away and if you need a refund, their ridiculous fees arent included in that equation. If I had known this, I would not have booked through them. This info was not mentioned at the forefront in any obvious way. More transparency needs to happen.
Found a room very quickly in just the right location! Seemed to have more availability than other sites.
I booked through TripAdvisor, but the follow-through seems unpolished and unprofessional. If I want to modify the reservation, I have to contact the property, I can't do it via internet (even though there's a 'modify' link in the email, once you get to the webpage you can't modify it.) I needed to book 2 more rooms at the same property and chose to go via PriceLine instead, as it seems more professional and less apt to have bugs.
Everything was fine, except the default number of persons was 2 rather than the common 1 and I did not find a way to change it.
Was searching for a hotel near the colosseum that I had stayed in and fell in love with another but could not book it online. I called and resolved the problem with a super customer service rep I believe his name was Gabriel?
We also solved another problem and service was 5 stars. Thank you. Looking forward to my trip in June.
Everything about this reservation was super easy. Click, click done. Less than 5 minutes. I was able to select all the important info needed, enter my card information and, voila! No phone time necessary.
Found through Trip advisor. Great price, easy to navigate and book without any problems. Will use again if I need to book a room
The price is wright. I still waiting to add one more person to my room and bed. I need to finish my reservation before I completed my Experience with GetAroom.
Polite and helpful! This hotel had been recommended by a friend who really enjoyed staying there. Looking forward to a wonderful experience...
Easy and efficient to make this reservation at the Tahitian Inn Cabana Rooms! I look forward to spending time there in Tampa Florida.
They took the time to meet my needs and even went above and beyond to make sure I got the best price on the date I requested
Booking through TripAdvisor was very easy and GetARoom had the best price for our hotel room. I ended up having to cancel the reservation and re-book for a different weekend, and Michael (customer service rep) was extremely helpful, polite, and efficient. The process was very easy, and I ended up getting the same price as the original room. Very satisfied!
I was led to believe I was dealing with Hilton Reservations direct. Because of this I do not receive my Hilton Honors points.
It was not made clear what currency I was going to be paying in, so to realise at the end AFTER I had made the payment this at it was US as opposed to AUD, is irritating. I live in Australia, therefore expect to pay in AUD.
The booking process is fast and easy.
The price summary for the booking clearly spell out and the site has best price compare with other booking websites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members