FreeShippingReviews 753

I used to work for them, here's how to get all your money back

1) Call freeshipping.com

2) Have the rep locate your account

3) Say you want to cancel and have all the fees they charged you refunded please

4) Reps are technically supposed to counter you with an offer to refund less money but for minimum wage very few reps bother

5) You'll get a confirmation email and your refund will process in 3-5 business days

They are a legit company and if you're willing to submit your reciepts to them and shop mostly online you could easily make your money back in rebates.

Please be nice to the reps, it's not their fault you put your credit card info into a strange website you didn't understand.

The process is intentionally and unnecessarily difficult to implement as a customer, and the process is misleading. Their website says to simply click on the links of the sellers and the shipping will be waived. However, that is not what occurs. The shipping is charged to the customer, and then they have to go through the arduous process of copying receipts and submitting claims to get the reimbursement. That is not reasonable for someone to have to go through on every order they place, and I believe this is done intentionally to dissuade people from making the claims. When I contacted them about this, they just canceled my account and didn't address my concerns. I would have canceled anyway. They also don't publish their physical or mailing address on their website, which is always a red flag.

I had made a purchase on Fanatics for my dad's Christmas present. I noticed about the Free Shipping offer, so I took advantage of it. I thought it was a free 7-day trial, but no. I was charged 1.97, which doesn't show anywhere in the terms or anything.

I did finally get a hold of someone in customer service, and we were able to get my card refunded. I still did receive the $10 promised on the ad, but I didn't get it until March.

Even though my situation ended up good, I still do not recommend this company. Customer Service did assist me though, so there's that.

To anyone reading this - LOOK AT ALL THE FINE PRINT BEFORE ACCEPTING THIS OFFER. KNOW THAT YOU WILL BE CHARGED $1.97 FOR THE FIRST 7 DAYS, THEN ARE CHARGED $12.97 PER MONTH AFTER IF YOU DON'T CANCEL.

DO NOT SIGN UP FOR THIS! They lead you to believe that it is a free service, do not tell you that you are in a trial period after signing up, and then charge you a $13 membership fee after 14 days... what? Not sure how they are still in business because what they are doing is so illegal. You can't just charge someone with no warning. Thank god I frequently check my bank account, otherwise I likely would have ended up like some of these other people who have been getting charged for months without knowing! Totally crazy. I used their online chat feature to explain my frustrations and the guy was SO RUDE. "Friendly" customer service MY $#*!! Avoid, avoid, avoid. Please do not give these people your account information!

I'm not sure how I got signed up for this Membership? However I am seeing a recurring charge on my account every month. And would like to stop immediately! I would also like to know on which site I would have purchased something where I was tricked into signing up for this. Because sites that are promoting this are probably getting a kick back from everyone they trick into signing up by using some vag language during the check out procedure that if you are not paying close attention to. They hook you and until you notice the recurring charge and request it stop it will go on until you notice which is what there business model probably is. (Charge them until they catch us!)

IF YOU HAD A ZERO I would not GIVE it to THEM because I call them and ask them to take my name off they ACCOUNT ok they said but I check my account and they have been charging me a long-time a i did not know and I never knew who they were and I NEVER joining anything so you should check out they website because what i am going to do is contact all of the people that complain about THAT company an we are going to get the my name is Blanch Shepherd my email address is *******@gmail.com contact me please

After I wrote a review for how the free shipping are scam, Samantha, ask me to contact her directly, I replay to her through this site, and she didn't respond, but then I replay to her by my own email address and she asked me how she can help?
Then, I explained and asked to refund my money. She wrote back they will do that and refund my membership and what they charged me.
I checked my account today, I thought they only charge me $17and some cents, but I was wrong and they refund me all the money they charge me. $53.14. It means they charge me 3 member ship of $16.86 US, and $2.58.

I think write a review was right thing to do, thank you.
You need to asked them and they customer service listen

Signed up to get free shipping. In today's digital age, you would assume that you could just oh I don't know... APPLY FREE SHIPPING at checkout with this subscription. But no. You need to send a cryptic eMail with a number, for a check in the mail? Then you will get no confirmation except that the eMail was received, then no refund. I followed instructions precisely. Service reps will say you did it wrong, wait another 3 weeks... Still nothing. Then once that time passes, you've 'waited too long to obtain the refund on this transaction'. Awful site, and not worth the time in the slightest. Living off of their easy to remember. Url since day 1. Avoid at all costs.

There should be a way to click on a negative amount of STARS.
My wife bought something from Kohl's and these scammers got our card number causing a recurring monthly charge.
When I noticed it I called FREESHIPPING.COM, and the woman I spoke with assured me she would cancel the service. This month's credit card bill came and there is the monthly charge again. I called them and they said the account was closed but that we opened up another one! She again assured me she would cancel it and next month there would be a credit to our charge card.
I called the credit card company and they said the only way to stop it is to change the card number which screws up all my recurring charges such as my cable and internet provider.
Now I have to call all of them with a new card number, and can't get my the credit if they should refund! LIKE THAT WILL HAPPEN!

I bought some flowers to be delivered to a Friend, and I remember seeing something about getting a discount if I shipped thru them but never did I see anywhere on their site that I was actually signing up for a damn membership. I chatted with a rep named Maria and I asked her where it stated about the fee and she just said in your terms and conditions. So now Ive just threw away $12.97 for a damn membership I wasn't even aware I was signing up for.