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Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!
FlightNetwork Reviews Summary
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Everything that was wanted for the bookings was done with no hassle or delay. All that had to be done was print it out and fly away. Will be using the service again.
This worked as well as the hotel booking site I use. I appreciate the simplicity!
It was so easy I was sure I was doing something wrong.
It's tough to find a deal with our Canadian dollar taking a beating. I was pleasantly pleased with this rate. Thanks Gary and Bernice
I have been using flightnetwork for long time and getting the good price on air ticket. A lot of flexibility in terms of choosing the flight I like. I am happy. Thx
Great website that's easy to use and always has low prices!
Flight Network has always been very efficient and easy for me to book international flights. I have used them to fly to Berlin and now Paris and each time it is simple to book!
After compare with at least 5 different site flightnetwork price was the lowest and booking was so easy no hidden fees
Its really was good experience
I would like to extend a big thank you to the Flight Network sales agent Marlon!
On the 5th of September he helped resolve a very difficult situation for a young boy who purchased a ticket from your company but for whatever reason the ticket was not issued and the boy was not allowed to get on the flight and was turned away at the airport. This boy was coming from Tbilisi, Georgia to Toronto, Canada. Agent Marlon spent a long time on the phone with us trying to resolve this problem and have a new ticket issued for the same flight in two days. The family of Tengiz Mekhrishvili is very grateful to Marlon for all his help, understanding and effort in resolving this horrible situation. His patience and empathy will never be forgotten!
Thank you again from the Merhrishvili family!
Olga
Flight Network is the bomb! I'm so glad I discovered it. It's fast and easy to book a flight with them. I see all the routes and prices and total travel times at a glance, and purchasing is a breeze.
Flight Network is a hundred times better and faster than my airline reward program, which makes me wait on the phone for three days then tries to send me through three time zones and two countries for a direct flight from Quebec City to Chicago.
I love Flight Network! I'd recommend them to anyone.
I am glad I am served within a few minutes of my call. I do not have to wait for long to book a flight. Marvellous.!
I have to say I am very pleased with the services I receive. Everyone is professional, kind, courteous and knowledgeable. In all, your services are A-1.
Best regards,
Jeanne Gabriel and Philip Gabriel
I unfortunately made spelling mistakes in the name on the flight tickets. Jamie the customer service representative was just so kind and helpful in correcting them. Heartfelt thanks.
A family emergency necessitated that I fly from Orange County to Atlanta with only a few days notice. I was able to get flights at a reasonable price.
I feel the agent customer service is not that bad, can still be improved upon.
For today with the agent, It was alright, clear and understandable.
I found using FlightNetwork to be easy; the site was efficient and helpful. I am happy with this service so far. Keep up the great work!
After booking our flight I realized that one of the tickets had a typo on the name. Called customer assistance and they contacted the airline to mpcorrect the name. All taken care of in less than 30 minutes.
The reservation portal was easy to use with conditions clearly stated except for all surcharges included which I read as seats selections as well. Now I have to get that clarified as the airline system is not allowing me to select seats. Hoping that the actual trip will go as well as the booking.
Here's some things that could be improved:
When on the booking page, there should be a extra section, perhaps like 'checkout' where you can confirm the finer details of your booking. I pressed 'book' and I didn't realise there wasn't another page for me to double check. Luckily... it was all okay.
But I had a panic moment when I wasn't able to find the details of my baggage allowance, 'Contact your airline' doesn't help me much, because I am in Australia. And it was a little while before I discovered this company is in Canada (it was a pop up I decided to follow).
On that note, it probably needs to be stated a littler clearer what currency I am paying in- the dollar sign, I assumed was Aussie Dollar. But instead it was American... on a Canadian website.
I wanted to talk to someone to confirm, and something I fine extremely helpful in these cases is a 'Contact Us' button. But I couldn't find it. I could call you... but you should check out our international call rates in Australia... it's literally cheaper for me to fly to Canada and talk directly to someone for 15mins-1hr.
A few sites have a chat box which proves super effective in confirming a few things.
Lastly, I have 5 emails from you guys already, and I'm not sure which one I am suppose to use when I want to board/check in my flight. And apparently one email is still coming?
Anyway, it was okay. But there's room for improvement.
Booked flights for me and my girlfriend to go home for thanksgiving and everything went smoothly had one hiccup with an adress and the phone support was extremely helpful! Thank you for making my booking experience so smooth.
Stay away... big cheats. They will never honour the price drop. Will not entertain your calls or emails. They sent the booking confirmation but never sent tickets, when I called they said I have to pay extra to get the tickets. Beware.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members