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Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!
FlightNetwork Reviews Summary
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
First time using this site for flights, so far very happy...
These people know their business. Very reliable so far. I'm confident everything will go as planned and according to bookings.
No bait and switch! No hidden fees! Transparent pricing and easy booking. Smooth transaction with no complaints.
The site was easy to navigate and I liked that you had all of the flights listed on the top with their prices, and that you have to total price listed, with all fees included.
I have used your flight watch for an up coming trip and if that works well I will leave a 5 star rating.
Great experience. Booking was fast and precise. Awesome!
I tried to book my flight on line but it kept cutting off, so I phone for assistance and the person I was speaking to was very helpful and did my booking for me. I now have my E ticket.
Us senior are a little slow when working on line. Thank you for having a phone line and I can speak to a real person.?
Mrs. Jim
This was quicker and easier than Expedia, whose app wouldn't even let me move on to booking the travel. Great site, easy to use and understand. Didn't change the price between flight selection and booking either, so better than Expedia again!
I have used FlightNetwork several times. Now, I just have to go on the site and all the pertinent information is already there. Also, I find FlightNetwork's prices lower than their competitors' prices.
FlightNetwork had the best price for a multi-city series of flights. However, my online purchase would not go through. I called the hotline, and customer service rep, Abdul, identified the glitch immediately, fixed it, and ensured that I got the right series of flights on the spot.
I sent 6 emails over a month period with questions I needed answered. I an auto reply promising a response within a couple of days. No response ever came. Im still waiting. If you want a company that delivers what it promises this is one of them. They talk but they dont back the talk with action.
Flight Network and FLY FAR are the same company. I booked a flight in Thailand with them and when I went to review the flight booking Air Asia the confirmation did not show up. I attempted to call Fly Far, waited 1 hr and no one ever picked up their 24 hr number. I contacted through the chat at Air Asia the following day, they stated that first they could not find the reservation and then when found any checkin or seat assignment had to be done through the booking agency. I again attempted to reach FLY FAR, waited another hour, and again no one answered their 24 hr number. After another attempt the following day, I rebooked the flight myself and attempted to contact fly and emailed them for a refund. 2 days later I had an email saying they had called me numerous times however there was no number or messages left on either my land line or cell. I tried to call the number that was attached to the email from Abeer and left a message. No return call. I emailed Abeer, no return email. I called again same thing. After 5 emails I got an email that Air Asia is reviewing the refund request with the case numbers. These case numbers do not show up when I try and reach Air Asia. I tried to contact Air Asia again and they state that this has to go through Fly Far. But that there is no record but I still have the duplicate booking. I again tried to email Abeer and call them. No return. I emailed Flight Network with my concerns and my documents, no return. I called again. No one available to assist me. I just got off the phone and again no one can assist me until tomorrow. Tomorrow I leave for Thailand. When I contacted my credit card company they could do nothing as the agencies are in Canada and Out of the country. It appears the best I can do is attempt to inform the public.
I needed to book a flight to Miami 5 days before boarding. I booked with Flight Network, as they could accommodate a date and time for a flight that would work ideally with my schedule. I followed be immediately booking a hotel in the Miami area.
24 hours later, now 4 days from my intended leave, I received an e-mail from Flight Network detailing the cancellation of my booking as it was no longer 'valid'. After calling Flight Network to inquire, they simply stated that someone else had booked those flight seats before I had and there was 'nothing they could do'. I was not offered any comps or alternative options for being victim to their mistake. Flight Network had given another client priority over me - even though I had received a confirmation e-mail from Flight Network.
This is either a seriously over-looked gap in Flight Network's customer service or a severe glitch in their online booking system. Either way, it cost me $500 in hotel cancellation fees as my entire trip was compromised due to flight prices skyrocketing after Flight Network had deemed my purchase 'not valid'.
I will not be using Flight Network again.
I love dealing with FlightNetwork as they always find the cheapest flights for me.
I do have one problem though. I have been charged $16.50 on credit card for no apparent reason. Please investigate and let me know. Many Thanks!
The booking was a smooth 3 city booking that was cheaper than any other website! The only negative was once I paid the final page never loaeded to let me know if I was booked or not. Thankfully I checked my email and received confirmation.
Nice website and really good rates.
FlightNetwork is my preferred booking agent.
Thanks!
I didn't encounter any problems at all and got the ticket in my hand. The price was very good and I am happy with your service.
Was an easy process and had better prices than actually going through the aircanada website
Everything went off very smoothly. Everything went off as planned. Had a great flight. Thank you for the service you provided.
Although this was very easy to follow and I got a really good deal, I was unable to enter my Qantas Frequent Flyer number into my fare. Is there any way that this can be done, when I check into the Adelaide airport on the day of departure?
Thank you for your time, I do appreciate the help and service.
Elizabeth Kulinski
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members