FlightNetworkReviews 2,132

Excellent service from #2625 Sheila Aguilar. I could not believe how patient she was - trying to help me out in looking for affordable flights TOR-Mla, very helpful and very clear about the cost in money and time. She was absolutely excellent!

I booked my flight on cheaptickets.ca last time and I recently found out that its owned my flight network so I decided to book my flight directly on flight network site this time and got a pretty good deal. I'll be honest that I was initially hesitating to purchase my airfare on this site after reading some of the reviews but I quickly decided to go ahead and book it as soon as I found that it was part of cheaptickets since I had no problem with my last booking. So yea so far so good

Requested for name change. The agent Poonam Lingwal was very pleasant, tried to understand and explained how she is going to fix the problem. Then she even cross checked to make sure that I had the confirmation. Very good quality and follow up with customer

They changed the conditions of my ticket sneakily on their own without my authorization after my initial ticket has been confirmed and issued to me. Can you imagine what will happen to you in the airport if they make your electric ticket void without your agreement and issue another ticket to you with a different condition?

They give you a number which you are not able to talk to anyone but able to hold on line forever. Their customer service MAY reply your email after 3-5 days but never answers the exact question and solves the problem. I've purchased tickets from them since 2011 and thought they were good, but now I know I was totally wrong.

Don't buy tickets from them or you will definitely regret when here comes a trouble. I have waited for their response for a whole week before I make this review.

I CANT EVEN PUT A STAR FOR FLIGHTNETWORK. THEY DENT ME 2 EMAILS SAYING IT GOT DECLINED AND THE FIRST EMAIL SAYIN TO GET BACK TO ME IN 24 HRS SO WE CAN GO AHEAD WITH IT. I NEVER GOT BACK TO THEM AND 4 DAYS LATER THEY TAKE THE MONEY OFF MY CARD. I ENDED UP BOOKING WITH SOMEONE ELSE THAT I BOOKED WITH BEFORE. I CALL THEM THEM AND THEY TRIED TO CHARGE ME A CANCELLATION FEE AND NOT GIVE ME BACK MY WHOLE TICKET MONEY I NEVER APPROVED FOR THEMTO TAKE OUT. AFTER THE TRIED TWICE AND SENDING ME 2 EMAILS SAYING WE CANT TAKE IT OUT PLEASE GIVE US A CALL. IT TOOK THEM A WEEK TO GIVE THE MONEY BACK BUT TAKES SECONDS TO TAKE IT OFF MY CARD. THEN ON TOP OF THAT I GOT HUNG UP 2 TIMES. SO I WILL NEVER TRY BOOKING WITH THEN=M EVER AGAIN.

Booked a flight to Victoria for the weekend and arrived at the airport expecting my flight back Monday afternoon only to find out it was booked A MONTH OUT. Air Canada asks me to call Flight Network and they say its my mistake (of course) and offer to change the flight at a cost more than booking a new flight with Westjet. I pay for an additional fare to get home and call to cancel my return flight once back in Calgary. Flight Network wants $52 to cancel and $75 to apply the credit next time I book within a year. I'd be fine with the $52 but the $75 is robbery. What a nightmare.

I cancelled a foight within 24 hours of booking. I paid an additional $52.50 to cancel my flight. I did not get a email confirmation that it was canceled until I called back 4 times and was put on hold everytime. I have still not been refunded the $1395. 00 owed to me. I have sent 5 emails to customer service and they havnt had the decency to respond once. Whats worse is I think they refunded someone elses card! I keep getting service from their subpar call center (based in the phillipines) who keep telling me customer care will call me within 24 hours which they never do! Be carefull with this company! BEWARE!

flightnetwork.com is a great site for getting excellent deals on flights and/or hotels. Their simple layout makes it easly to see all the deals without a gazillion annoying pop-up windows that other travel deal sites like to bombard you with. They also have a "Price Drop Protection" feature, which means if you find the price of your booked flight has dropped, they will credit you the difference (up to $100) on your next bookIng. This is not automatic, so it's up to you to check on your flight to claim your credit. I got an outstanding last-minute deal on a well-known downtown 4-star hotel in San Francisco, which was unmatched by any other hotel sites. Plus, it's not a mystery which hotel you booked (unlike Hot Wire, which seems like a bit of a crap-shoot). Their customer service is also very helpful and courteous. I've recommended this site to friends and will use it again myself for upcoming trips!