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FlightNetwork

Overview

FlightNetwork has a rating of 3.3 stars from 1,552 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FlightNetwork most frequently mention best price, good experience and second time. FlightNetwork ranks 11th among Travel Search Engine sites.

This company responds to reviews on average within 11 days
+110
How would you rate FlightNetwork?
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Australia
1 review
0 helpful votes
Follow Luke S.
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Do not use this agent!
December 3, 2022

Horrible to deal with. They lie directly to you. They take no responsibility and ultimately stop any form of contact knowing its a complex process to hold them responsibility. They will only blame airline.

Date of experience: December 3, 2022
Canada
1 review
0 helpful votes
Follow Luka B.
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500$ in hidden fees!
Seat reservation and extra baggages cost 364$, Flight Network charged us 929$. Almost tripled the amount for the administrative costs of managing the seat selection and extra baggage... ridiculous! Never going through them again!

Date of experience: December 29, 2023
Canada
1 review
0 helpful votes
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False price
October 15, 2022

I just wasted a full hour buying plane tickets for my family and myself. When all the information is completed and we have entered the information for payment, the price suddenly increases by $2000. It's a scam plain and simple.

Date of experience: October 15, 2022
California
1 review
0 helpful votes
Follow Matt D.
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I accidentally chose "seat selection" when booking my flight. This resulted in an additional $185 in charges due to the carrier's regulations, not FlightNetworks. I called FlightNetwork at midnight and the employee was happy to help remove those charges and refund my card. Highly recommended!

Date of experience: September 6, 2019
Canada
1 review
0 helpful votes
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After booking our flight I realized that one of the tickets had a typo on the name. Called customer assistance and they contacted the airline to mpcorrect the name. All taken care of in less than 30 minutes.

Date of experience: October 2, 2015
Canada
1 review
0 helpful votes
Follow Tyler R.
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Beyond easy.
October 2, 2015

Booked flights for me and my girlfriend to go home for thanksgiving and everything went smoothly had one hiccup with an adress and the phone support was extremely helpful! Thank you for making my booking experience so smooth.

Date of experience: October 1, 2015
Netherlands
1 review
0 helpful votes
Follow Graham R.
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No problem
October 13, 2015

It went smoothly but i couldn't be certain from what i read that you would email confirmation and ticket so i took the small risk and after paying i got that information
Also u said price drop get was free but then added $20 for it so i declined it and the price reduced by $20. Thats for your info so please don't reply because it doesn't matter now and it won't change anything.

Date of experience: October 13, 2015
Texas
1 review
2 helpful votes
Follow Meryem B.
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Excellent!
March 21, 2019

First time booking. Had to call in for a complicated itinerary for a number of passengers with flexible dates. They took the time to check the cheapest and best routes, took us a good hour to get everything but was a pleasant experience. Thank you!

Date of experience: March 20, 2019
Mexico
1 review
1 helpful vote
Follow Stephen B.
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FlightNetwork is by far the best site to use for booking flights to Cuba. Almost all of the major travel sites either refused to show flights to Cuba, or they all had flights that were at least twice the price as FlightNetwork. I will always check here 1st for my next flights.

Date of experience: August 7, 2015
Washington
1 review
0 helpful votes
Follow Kim W.
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Found my ticket through kayak.com and then booked through FlightNetwork. All was as expected, ticket was a great itinerary and a great price. Round trip from Seattle to San Pedro Sula, Honduras for around $550 - yes please! Thanks for making booking my trip so easy!

Date of experience: September 3, 2019
Canada
1 review
0 helpful votes
Follow Charlene B.
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The site was easy to navigate and I liked that you had all of the flights listed on the top with their prices, and that you have to total price listed, with all fees included.

I have used your flight watch for an up coming trip and if that works well I will leave a 5 star rating.

Date of experience: January 19, 2016
Colorado
1 review
1 helpful vote
Follow Clara R.
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The flight prices at FlightNetwork were so good that I decided to look further at the flights and the arrangements. Within a few minutes I had a flight confirmation and I'm as happy as can be. All flight reservations should be this easy to make and get confirmed. You really got it right, FlightNetwork! Thank you.

Date of experience: January 27, 2016
Canada
1 review
0 helpful votes
Follow Manny s.
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Terrible
September 25, 2019

During my booking process I had accidently selected Seat Selection as "any available " from there a hidden charge of $24.95 appeared without me knowing at end of the transaction. Funny thing was that as soon as I selected it, the drop down menu for Seat Selection dissappear completely from the screen so you'll have no way to reverse the selection. This is the biggest scam technique. Later when I told Flight network they said sorry it's non refundable. However it's not written in term and conditions. I threatened to cancel because it was less than 24hrs before my booking and they finally gave in. Scam company using scam techniques. Lots of complaints regarding their insurance or other extra charges. I'd avoid and book with a airline or Expedia and it's affiliate companies.

Date of experience: September 25, 2019
Australia
1 review
0 helpful votes
Follow Rafael W.
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The agency stopped responding when I requested my refund. Flights were cancelled and i had to buy new tickets. However, they never complete the refund. Luckily I managed to dispute the transaction with my credit card company and they refunded me. Don't buy tickets from these guys and if you bought, go straight to your credit card company for support. Big headache ahead, but hopefully they will be able to help you out. Don't be scammed, don't buy from them.

Date of experience: March 30, 2022
California
1 review
0 helpful votes
Follow Alireza S.
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No vouchers or refund
May 31, 2022

They canceled our flight because of covid-19 but when I asked them for the vouchers or refund my money they didn't do anything until my tickets expired. If you want to lose your money, FlightNetwork is the Best Choice

Date of experience: May 31, 2022
Canada
1 review
0 helpful votes
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I purchased ticket from Europe to Toronto and back in February 2020 for travel in the second half of April 2020. I paid for the "full" insurance. Due to the crisis, all the flights are cancelled. After several hours spent on hold, with both insurance company and flightnetwork.com, I found out that the 'full' insurance only covers 3/4 of the ticket purchase price. In order to get the insurance, I would have to cancel the ticket, pay the penalty, and than claim the 3/4 of the ticket price from the insurance. The alternative is to book a flight with the same carrier, for the same person, at different time. Except every time I call, they give me different dates - first they said I have to book by end of September, and then a different agent gave me the February 2021. Just moments ago, they called and offered me to pay $250 upfront to get the refund.

You sell "full" insurance and actually provide 3/4 coverage, and then "generously" offer to "refund" even less than that?

Date of experience: April 25, 2020
Georgia
1 review
0 helpful votes
Follow Rae T.
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$66 for a "seat selection" fee?! Give me a break. I don't care where I sit on the freakin plane. And what is laughable is it says "we will share your request but cannot guarantee". And its only aisle/window. Most services have you pick one and thats it. To charge nearly $70 is absolutely absurd and slimy. I didn't even know I was being charged when I confirmed and it showed up separate and the next day. Shows the ethics of this company. You are much better off with Expedia or somewhere that is not trying to scam you where they can. Booooo stay away.

Date of experience: December 12, 2019
South Africa
1 review
0 helpful votes
Follow Stharbie M.
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I have been triple charged for flights I booked over a month ago. And as a result my bank account has been getting unexplained deductions from this website. Customer service is extremely horrible I've been on hold for longer than an hour with no consultant to assist me. I feel scammed and I am FURIOUS!

Date of experience: September 3, 2021
Canada
1 review
0 helpful votes
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Everything Smooth
November 5, 2019

I just booked this morning - two flights to India. I didn't know that there was no enough credit in my credit card that was used. The Rep called to inform me regarding this and gave me 15 mins to check with the bank and he would call me back. Before he called, I called the office, a local 905 number! Which was very convincing! The tickets were issued within 15 mins and I found the price is the cheapest with an excellent connection. This is the first time I booked with FlightNetwork and looking forward to booking in the future too.

Date of experience: November 3, 2019
Canada
1 review
0 helpful votes
Follow Manfred B.
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Good Job!
January 22, 2016

Thank You FlightNetworks. I've booked flights with you before and I must say my online experience, this time, was much improved over previous occasions. Your site seemed easier to navigate and therefore less stressful. The only glitch came when I realized that there was no place or opportunity to enter that nice discount code you gave me via e-mail! I did call your 1-800 # however, and a quite helpful gentleman assured me a refund would be put back on my card. Thank You for a Good Job. Sincerely, M. W. Brauns

Date of experience: January 22, 2016