FlighthubReviews 5,068

I tried to purchase tickets using FlightHub on Friday and instead of an outgoing and return flight, 2 outgoing flights were charged to my credit card. On top of this I never received any confirmation of the booking from any of the airlines that I was listed as 'booked' from the site. Now I have 2 voided outgoing tickets and charges on my credit card associated with the purchases. I've been on hold with their customer service for aprox. 30 minutes. Without any solution presenting itself the creditability of this website in my mind, is in question.

They gave me a wrong information when I was booking 6 tickets and when its time for me to make changes, they disclaim it and the supervisor that I was talking just repeated all the things her team already talked about. They don't even let me finish, they cut me off when I was talking and always puts me on hold for more than 10 mins. They could not offer any solution that could make up for their error and the manager took my complaint personal that we are talking about her instead of the problem. What a waste of money.

Fantastic service, but what is equally important - impressive deals compared to other search engines. Worked with FlightHub many times and has not been disappointed once.

I fly a lot, and none of the places I go are cheap, so finding the best bottom line is important to me. Flighthub is consistently lower in price and is now my number 1 go to website for searching flights.

I looked through many different websites and Flighthub had the best prices by far. The tickets were very easy to book online. I also had to make a change to my reservation and the customer service was exceptional!

First time i heard about FlightHub was at the radio, last week. Good timing, i had to book a flight at the last minute cause of Matthew hurricane. FlightHub gave me lot of flights at really low price, compare to my other search web sites. My future first reference for flights!

FlightHub always offers the best prices when compared to other sites. Their website is great and their customer service is excellent. I choose FlightHub for all my flight bookings.

Finding the lowest price was very easy. Everything on the site works as expected and all major airlines were included in the searches. My only complaint would be that flight numbers are not displayed on the search pages, which would come in handy if you're trying to book the same flight / round trip as a friend.

Using Flighthub was a breeze. They delivered what they promosed. Best price for the same flight. I most definitely will recommend and use them again.
Keep up the good work FlightHub!

This is the most unreliable online booking flight agency I have ever dealt with. They have changed my flight twice. Which really affects me because me and my friend booked the same flights so that we can be on the same plane. Now that the flights have changed, we are required to contact the airline and then flighthub for them to change it. I got authorization from my friend for flighthub to open her reservation so that our new flights can match, and they are unable to see her new changes. We repeatedly told her to change my flight and she kept saying there was room on that flight. Ive been on hold for over 20 minutes, on the phone for 58 minutes and counting. TO CHANGE ONE FLIGHT. I have never had to be on hold for anything for this long to change a damn flight. Save your time and book a more expensive flight with a reliable flight agency. Flighthub downright sucks.

I bought three tickets Edmonton to LA, on their site quoted $507 CDN per ticket (taxes and fees included). Credit card statement shows up. First surprise. The tickets are billed in US currency, $383.36 USD and converted to CDN. (I could even live with this. Makes no sense but I will give them the benefit of the doubt - my fault, (which it wasn't)

Second surprise - UNEXPECTED SERVICE FEE of $111.30 USD - PER TICKET!

Wrote them to explain my concern, was told I needed to provide my credit card statement to prove the charge. I did.

Was then told, and I quote...

"We really do apologize for the inconvenience but we would like to set the right expectation that we can no longer do anything to the charges happen on your account,..."

I don't want an apology. I want a refund for this fee.

Third surprise... These outrageous and unexpected fees total $333.90 USD. They could not even get this right. Card charged $358.08 USD.

None of this adds up. STAY AWAY.

Don

Booked a flight that was cancelled. When I saw that my credit card was charged, called and was told that it was not a charge, just a pre authorisation. I called back a few days later when it is still there and was told that it would take ten days for it to be reversed. Two weeks later, with a bill in my hand I called to tell them that they have indeed charged me. I was told that there is no charge! To call my bank. I do, I get the authorise code from bank that this has been charged. I call back to Flighthub and they tell me that they need proof that it has been charged! Opened a dispute now with them. STAY AWAY FROM THIS SITE. I wish I had read the reviews first.

I tried to book a flight on line and also received support from the customer service representative simultaneously. During the process of booking the flight, the costs rose upwards by approximately 50 dollars. When confirming the payment both on line and over the phone, the transaction could not be completed. It would seem that posted offer was withdrawn or perhaps never existed. I have cancelled my credit card because I am suspicious that my card could be compromised.

From nonstop to best price to flexible dates the site is great. One thing that was not helpful was the lack of a seating chart and inability to select seats

This is the second time I go through FlightHub to book a multi-city trip and overall, it was a good experience. I just wish it was a little easier to compare prices for people with flexible trip schedules. I am very satisfied. Always get good price. Thanks flighthub!

Great prices, always better than competitor websites. Only frustration is when prices sometimes change after you've added them to your cart, or with limited seating, when a booking is unable to be made