I tried to purchase tickets using FlightHub on Friday and instead of an outgoing and return flight, 2 outgoing flights were charged to my credit card. On top of this I never received any confirmation of the booking from any of the airlines that I was listed as 'booked' from the site. Now I have 2 voided outgoing tickets and charges on my credit card associated with the purchases. I've been on hold with their customer service for aprox. 30 minutes. Without any solution presenting itself the creditability of this website in my mind, is in question.
Hi Timothy,
I'm so sorry to hear that you've had issues with your booking. Could you please send us your 9-digit booking reference number by private message? Our Escalations Team can look into this and contact you to help resolve the matter.
Kind wishes,
FlightHub Team