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Flighthub Reviews Summary
Flighthub has a rating of 2.2 stars from 5,071 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 225th among Plane Tickets sites.
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There are no surprises when booking with Flight Hub. What you see is what you get, which is exactly what I'm looking for when I book flights. Did I mention the price of airfare is fair? That's important to me too.
All good. Reservation and savings are always there. No confusion ever
Aaa service. Phone calls are polite and clear
It my only choice to choose Flighthub. I find the best prices so I do not look any further. I get my e boarding pass on my phone so it makes life easier.
Very happy with the quick response to my questions. I had no issues with my flight reservations. I also received the seats I had reserved.
My experience is that any change of the initial confirmed flight date to a new date implies that this sector of the ticket is worthless as with the current rules you would have to pay an amount almost equivalent to the original cost of this ticket sector.
This is based on my experience on flights within Canada.
Flight prices were lower for large flight brands. Was familiar with the flight companies which created a sense of security purchasing through a discount flight hub. Sacrifice was longer flight times and layovers. If you have flexibility on travel dates and length of travel - would recommend.
I had accidentally booked the wrong dates when planning travel to go to a friend's funeral. No one seemed able or interested to help me out or changing my flight dates.
I ended up not having enough money to book a second trip for the correct dates, nor was I able to take time off to use the wrong dates I accidentally booked.
Very unimpressed with the lack of empathy displayed by flighthub
Paid CAD$16 per guest per flight for selecting seats, total $64 spent but we didn't get the seats we choose.
The experience I had with Flighthub was easy and pleasant enough that I would use this site again for traveling
Seriously. I was trying to buy a flight from vancouver to montreal and the price was 518.80. And before i clicked confirmed I checked everything, making sure everything was right. Clicked confirm, and waited for a while and then BAM they charged me 561.85! I was taken in by surprise cause i had no message or notice whatsoever why it changed to 561.85. So I called customer service and they were not helpful at all. The first girl, didn't seem like she cared and her responses felt like she was reading from a manual. So I asked if I could talk to her supervisor. She transferred me and the supervisor was just as bad. And he said that it was because the prices changed before I clicked confirm, but i swear the price said 518.80 when I clicked it unless they sneakily changed it right before I clicked confirm. I tried to at least cancel my reservations but they had to charge me 75 which was super unfair. They couldn't let me cancel for free even though this was 100% not my fault. I just find that super unfair and I feel like my money was robbed. They should have at least show a notification or something that the price changed and ask if I want to continue for the new price instead of just going ahead and charging my credit card! Overall, I was super disappointed with FlightHub and the customer service didn't even care! I also want to note that they do a lot of false advertising! Because after they falsely charged me, they showed the price 518.80 price again for the same flights! I'm never using Flight Hub again!
The prices on the website are all wrong and lower than what you will be charged at the end, I booked my flight and then realized they have increased the total amount after I hit CONFIRM. When I called customer support to cancel, I was told that I will be charged 75$ cancelation fee per person! The interesting part is that I was still being able to see the cheaper price on the Website. Avoid this site, its a Fraud.
You get notifications regarding the air fares through your e-mail for best prices. Saved lot of money through deal and timely reservations
I had purchased the tickets and shortly after realized there was my middle name missing on the ticket so called flighthub to see if that was a problem. The person i spoke with told me i would have to cancel the ticket and then redo everything and after a long while they hang up on me. I ended up calling the actual airlines and they told me that even though the middle name was missing I definitely would have no problem flying and would not have to cancel my ticket.
Needed to cancel our trip due to medical condition (unfortunately, didn't have cancellation insurance). Flighthub allowed us to rebook within one year; same destination; no changes. We would have used the flights (& whatever costs would be incurred) to fly to another destination, but are not allowed.
There is a lot of choice in term of flight hours but the schedule is always changing after the reservation. Even if it's a few minutes change, how come it is happening?!
My first flight was delayed, so I will miss my connexion. I had to call them, but it took them 1/2 to understand the situation and fix it and even after that I never received a confirmation for my new flight. After few weeks I call them back, my last reservation was cancelled and I had to choose a new flight... again! I took another 1/2hour and nobody apologize...
I made another reservation with flighthub, I give them another chance and this time I paid for an insurance to change my flight.
I wanted to take the same plane as my husband, I was able to make the change on the website, it is easy to use but it only offers me 5 different flights. My husband's flight wasn't offered... I had to call them again and loose time again.
I don't recommand this site unfortunately
My schedule was changed due to flight cancellation and this caused sever problems with my program. If an airline cancels a flight the passengers must be provided suitable compensation.
Booked a flight from PIT to Canada, also purchased the CSA travel insurance that stated on flight hub allowed you to cancel 24hrs before departure and receive a full refund. Travel arrangements changed and when i tried to cancel CSA said my reason for canceling was not covered. Contacted flight hub and they offered me a $950 credit that was only good for the same flight for the next 9 months. That is after i paid a $125 cancelation fee. Ticket is non transferable and they will not give any money back. Ticket with insurance was $1072. HORRID customer service, and web sight is deceiving in how it is worded. Read fine print if you book with this site, and if you do I'm sorry you put yourself in that situation.
It's a super reliable site, and I haven't had a problem with it flying wise. However I booked on a debit card once and had to cancel the flight. I did not receive any payment back and the flight credit they gave me did not work. Would be nice if you could do debit returns.
I have used Flighthub on multiple occasions and each time I had no issues. The seats I requested were honored. My flights were all within the timeframe that I wanted to depart and arrive. I will use Flighthub in the future before checking other sites for prices and availability.
This was a good site for selecting and booking the best value flights. I live in Canada and the side offered a good range of options for my travel.
From the business
Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members