FlighthubReviews 5,071

I booked my flights with flight hub and asked specifically, how much will the cancellation fee be and they said 450$. And when i tried to cancel it was almost 800$. After everything said and done. I checked my visa and their was additional charge of 450$. When i called them they said we explained it to you, it was gonna be 300$ per passenger airline cancellation fee and 450 flight hub cancellation fee. Bloody crooks. Thats almost 1250$. 1250$ cancellation charges. Thats outrages. Never book with this company. Worse company ever. And no one was helpful. Customer service at its worst. I've never dealt with customer service like this. They don't know how to talk and have absolutely no manners.

Still can't believe they haven't gone bankrupt because of the Awful service they're providing. They changed my flight itinerary without even letting me know about it. I saw it when I tried to check in the day before my flight, and couldn't. They screwed up my flights so badly I had to stay on the line for 4 hours (!) to bring them back to the way I initially reserved them! And that was only the initial flight tickets, the return tickets are screwed up in a very similar way. I called them, and they said they were just waiting for Delta to confirm the changes and that they'll send me an email. There was no email of course, and when I called again all my flight tickets were gone from my itinerary! I'm on the line right now, waiting for the busy supervisor to solve my problem, which will probably take him another 3 hours. I don't understand how a flight company can screw up so badly in the job they do. Never again will I even consider FlightHub. Took wayy too much of my time and my nerve cells for my own money. Shame!

I have been wanting to change my flights from yesterday. First, they posted charges on my credit card for the changes to the flight. But then, by themselves reverted back to the original ticket.

Then I have been calling them all day to get the changes made and they are emailing me to call them, but every time I call them, I am dropped off the moment I am put on hold by one of their agents. The changes have to be made within the next 11 hours or the ticket will become invalid but they are not allowing me to make the changes.

I just booked a flight through this site for myself and 2 children to attend my father's funeral. It was a horrible experience. I tried to book for particular dates and the while booking the price increased before I could check out. I tried different times to lower the price and somehow I wound up returning a day later than I needed to. I immediately called to try to cancel and try again, but I was informed that it would cost $75 per passenger! I consider this unacceptable since I was going to re-book anyway. I will not ever use this site again! This is an extremely stressful time and this company only made it worse! It would have given 0 stars but this site will not let me.