Everbuying.netReviews 1,833

Ordered a Mophie cell phone charger/ case. When it arrived my son tired to charge it and it wouldn't charge unless he held the case at the bottom. I contacted the company, and they suggested i repair the case?!?!? Since the co. Is in China, you could tell they were typing a response into a translator... because their reply didn't make a lot of sense. Multiple requests for a refund or replacement went unanswered, making me go past the return/dispute deadline for PayPal. I am now working with my bank to try to get the purchase refunded. I have a feeling I'm out the money. BUYER BEWARE! I WILL NEVER USE THIS SITE AGAIN!

Ordered quite a few items, but after reading sitejabber, I decided to refund. I'm happy to say I filed the refund while still processing and actually received it in full. Used Paypal, so I was basically "insured" through the disputed center.
What I disliked about the service was their untimely responses and action. I only received the refund after 10 days and three requests. Also, the US phone lines were constantly busy and I couldn't get in contact directly with the seller. Although they're polite, their service leaves customers wanting.

Should have done my homework. Had I only looked at the photos other buyers posted of the coat I ordered, I could have avoided this whole mess.

Ordered a jacket for $14 on 11/13/12. I've never ordered from China, so I was open minded to how long it could take and, to some degree, the quality of the product i'd recieve. I noticed the price of my item somehow went up a couple bucks between putting in my credit card information and pressing "submit." Order didnt ship out until 11/28 which, again, I was fine with. So as you can see, plenty of little red flags already.

Sent messages periodically asking how long it may take to recieve my item, how to know if customs had it, who to contact, etc. Pretty much every response back has been some variation on "You wait longer. Can take long time. Wait longer and then contact us if its been long time." Then the ticket is promptly closed.

My tracking number with USPS seems to be working, and the last notated movement of my package is "processed through sort facility in______, Peoples Republic of China." That was logged 12/8, and nothing since. So it appears they sent it, and I've now contacted the post office to see if they can shed some light on its apparent dead stop.

Icing on the cake was going back a few days ago and looking at my item I ordered again, and only then noticed photos other buyers had posted: The coats in their photos look NOTHING like the one worn by the model in the photos. It looks like a thin, grey sweatshirt not a big full fluffy jacket with a fur lined hood.

All in all, i'm not happy with my experience so far, and suspect that feeling will intensify upon recieving my "jacket"... assuming I ever do.

If it seems too good to be true, it probably is.

This site is absolutely DISGUSTING. I ordered a phone charger on November 2nd and was told shipping would take 15-30 days. I emailed the company and they said to be patient, be patient, be patient. It has been well over a week after the 30 days and the ONLY saving grace is that I used paypal for the transaction so I have made a claim with PayPal to get my money back. I have told them that I made a claim and will not speak to them on their webstie any longer, only on the PayPal dispute center. They keep replying with the same thing, to be patient and now have told me to wait 2 more weeks and that it could take up to 60 DAYS to receive my item! They continue to ignore the fact that I have TOLD THEM that I made a claim to PayPal. They still have no responded to the claim. If they don't respond by money, I get a refund no matter what.

Bottom line:

STAY AWAY FROM THIS SITE. YOU CAN FIND BETTER QUALITY OF THE SAME ITEMS ON AMAZON FROM PEOPLE IN YOUR OWN COUNTRY.

DO NOT BUY ANYTHING FROM THIS HORRIBLE, WRETCHED, DISGRACED COMPANY.

This website is a piece of $#*!! Not only did it take a month to get my package finally when it was supposed to be here in a week, when i got my items every piece of clothing i got was ripping and falling apart right out of the box! The clothes are very poorly put together! And now I have been emailing them back and forth for the past 4 days trying to get a refund and they are $#*!ing around! Told me that I should keep the crap and they would give me $25... I spent $175! DO NOT! I REPEAT DO NOT BUY FROM THEM! TERRIBLE!

"Pls do not ever think of buying anything off this "company"... they are not legit!. You will NEVER get anything you ordered and if you did... they only send out fake/toylike products. They don't do refunds either!. Their products i. E phones, tablets etc are so crappy that you are better off buying toy phones/tablets from toysrus. Complete scam!. The worst customer care i have ever come across, they pretend they can not understand you and when they see you ar not relenting, they cut you off during chats on their website. This people ought to be reported. Never buying anything from China ever again."

** 2600mAh Aluminum Tubes Cylindrical Mobile Power **
The problem with the item is that it dos not charge... i have tried to charge it via usb through my laptop and also through usb charger with no result... i think the problem is with either the connector or the circuit on the battery. The cable is ok because i tested it.
Thank you very much.
Best
Gregory
Adminstrator(shiela)　At: 10/29/2012 12:09:50 AM
Dear friend,

Thank you for your understanding.

So you had better go to local shop for help, maybe they can solve the problem for you, and we would like to offer you discount the next time.

Thank you for your patience and kind support.

Best Regards,

Shiela
Gregory Athanasiadis　At: 10/29/2012 10:36:09 AM
Can you please recommend a shop in greece where i should go to solve my problem? Also, what exactly would be the discount for my next purchase from you? Maybe the best we can do is to get a refund for this item and i will order a new one from you.
Thank you
Best
Gregory
Adminstrator(shiela)　At: 10/30/2012 10:50:40 PM
Dear friend,

Thank you for your reply.

You can check it at repair stores which dealing with electric products.
The discount can help you save money,
And if you really like the product, you can return it to us to get another one, but you should pay the shipping fee returning and resending, is that ok?

Thank you for your understanding and cooperation.

Best regards,

Shiela

I've received a wasn't working cell phone and returned to they in the next day for the replacement since 28/06/2012, it costed me more than AUD60.00, but I still not receive the replacement yet, they said they did sent out and provided the tracking number RF*******SG, I checked it with Singapore Post, China Post, Hong Kong Post and Australian Post, none of these could trace the item, I've also call the Singapore Post, Hong Kong Post and Australian Post, all they said the item information could not be found in their system, because the item never land in these countries, so asked EVERBUYING to provide the copy of original shipping document to proof that they did send the item for more than 3 times, but they never send it to me, now they are asking me to pay a compensation to them for resend again.

Avoid Everbying like the plague. The phone I recieved (G22) is the biggest piece of garbage I have ever purchaced. The sim card gets daily errors, the SD card needs to be re-formatted weekly, and the phone sends bogus text messages by itself to international numbers. The chineese apps can not be removed, the touch screen is a half a finger width out of callibration, and I have to press very hard for it to even register on the screen. Don't bother trying to ask for a refund, it will take two months to get a response, by that time you cannot file a claim with paypal. I posted a bad review on the Everbuying.com website for this phone, but only the good reviews have been published on the site. Don't be a statistic like me and throw 100 bucks down the drain. Go to a reputable place and buy a REAL phone.

DO NOT ORDER ANYTHING FROM THIS SITE! I will never order from them again. It took nearly a month to get both of the orders I placed and the quality of the products was INADEQUATE! My iPod/iPhone charging accessories were falling apart (I literally had to super glue the cords back into the plugs). My computers will occasionally recognize that the chargers are plugged in and occasionally will not. EVERYTHING IS SHIPPED FROM HONG KONG and takes 3 FOREVERS to arrive... forget ever hearing back from Customer Service. I thought I was getting a bargain, but in this case... I got LESS than I paid for!