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Pablo A.

  • 1 Review
  • 9 Helpful Votes
  • 0 Thank Yous

Experience: Shopping, Clothing & Fashion, Computers & Technology

Member since October 2015

  • Review

    1

  • First Reviews

    0

  • Thank Yous

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  • Fans

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  • Profile Views

    149

Review Distribution

1 Review by Pablo

10/14/15

I ordered a Lenovo K3 on 06/10/2015, the payment was done, a few minutes after, and the order is still processing. I opened a ticket yesterday, no answer. I have opened another ticket today (I guess there won't be an answer). I know that last week was holidays in China and this may delay things, but, Monday and Tuesday weren't holidays, so you couold have answered my complains in its website...

Tip for consumers:
Do not buy

Service
Value
Shipping
Returns
Quality
nicoleh12
Mira L. – Everbuying.net Rep

Dear Pablo,

Thank you so much for taking your time to post the review.

Firstly, we need to clarify that:
Usually, to guarantee seller and buyer benefit, our financial department need to confirm the real some necessary identification. If the payment information was not matched with the identification or the Counterparty Status is unverified, this may lead to card fraud, if our customers are not willing to offer us the information, we will full refund to avoid more dispute due to the illegal using others card to pay to protect our real customer benefit.
You can check our payment verification policy here:
http://www.everbuying.net/m-article-id-92-pid-.html

We have already contacted you personally by email, please check and reply to us.

Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.

Best Regards
Customer Service

Pablo Has Earned 9 Votes

Pablo A.'s review of Everbuying.net earned 8 Very Helpful votes

Pablo A.'s review of Everbuying.net earned a Well Said vote

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