Everbuying.net Questions & Answers

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Here’s what consumers have asked with answers from Everbuying.net staff and previous consumers.

79 questions answered
23% answered in 1 day
Question:

To release my order which i already paid, everbuying is asking for the following (see below). is that normal? 1- 1 color photo of your identity card or passport or driving license: the photo must show clearly, the full name, expiry date, signature and address if applicable. you can hide the date of birth and document number for your privacy. 2- 1 color scanned copy or picture of your recent utility bill: (the address should match your billing or shipping address). please make sure both attachments' size do not exceed 2 mb and are readable. we guarantee all data will not be stored and shared with any third party. to process the order faster, please kindly reply us within 2 business days. once we receive the above details, we will process your order in top priority.

Answer:

Dear IVAN, Thank you so much for your inquiry. Usually, to guarantee seller and buyer benefit, our financial department need to verify the payment information. For more details please check: http://www.everbuying.net/m-article-id-92-pid-.html Best regards, Everbuying Customer Service

By Mira L.,
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Question:

Why all the bad reviews?

Answer:

Dear James, We respect your opinion. It will be nice if you can respect the positive reviews too because it is not fair to accuse other honest reviewers of being liars. We will work harder to minimize the possibility of a recurrence. Yours sincerely, Everbuying Customer Service

By Mira L.,
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Question:

Will i ever get my package? it's been 60 days already

Answer:

No, forget about it, ask for your money and buy it elsewhere. Everbuying is a scam

By Pablo A.
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Question:

I got ripped off. i paid $351.27 on 13th december 2014 for the phone oneplus one snapdragon s801. it's been almost three months waiting and they still asking me to wait even more! i asked them the paypal id of the bank transaction and they're still not answering me (just being very polite but not helpful at all). what can i do?

Answer:

Be carefull n stay away from that company faulty product almost n very bad service I advise u as I advise all my friends n everyone ask me

By Tony A.
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Question:

Answer:

E mail them every day until you get an answer... Telephone them also... Never ever buy Chinese products... They are junk... Try Japanese, Korean or American products... And never order from EverBuying

By Jose R.
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Question:

Is it a scam cause i wanna order so bad but i'm not trying to get ripped off

Answer:

Dear Micheal J., We are NOT a scam. Please note that we are a proper registered company that has been around since 2007. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Yours sincerely, Everbuying Customer Service

By Mira L.,
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Question:

I just bought something like 4-5 hours ago and it hasn't been shipped or anything but i already paid, how do i cancel my order? i sent them message saying i want to cancel now!

Answer:

Howe, I've never used these guys, but they have 2 FAKE McAfee/Verisign badges on their site which is a bad sign. I would steer clear. Good luck. - Sophie

By Sophie N.
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Question:

Answer:

It depends also of your delivery choice. A free shipment is done by classic post. So there is no trackings My first buying was done with expedited delivery so with DHL. There was a tracking info. But my last buying was done with free shipment so without any tracking.

By Benoit A.
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Question:

Are the comments and reviews true? it doesn't give me enough confidence to but the product?

Answer:

I honestly don't know anymore. July 2015 I paid for a tablet via PayPal, received in good time, but it was pretty much dead. Plugged it in with the provided charger, took 5 days to reach 65%, so I mailed them back. Most apologetic, they suggested getting it fixed locally. No thanks, there goes any warranty. So asked to RMA, which took some time to be accepted - mid-August, in fact, so about 3 weeks. They said to mail back using flat rate shipping, no courier, so at least a month in transit. Instead, I sent it with a friend who was returning to China. Otherwise around $50 to mail registered. It should have reached them late September. I heard nothing back, so queried them in early November, and they said they would repaitr it and re-ship it. But I had asked for a refund, not a repair. They said they'd give me credit and I could order something else. But the credit did not show up. Only when I launched a PayPal dispute did it appear, early in December. So I placed an order using the credit plus an extra $30, and heard nothing. No acknowledgement, no response to queries, until I again filed a PayPal dispute. At which point an instant refund of the $30. So now I'm back to credit and have placed yet another order, and we'll see what happens with that. If it is fulfilled, I'll assume that they're just not very good at business; if it is not fulfilled, then I'll find all the sites I can that carry reviews and repeat this whole frustrating story wherever I can. More as the story unfolds...

By Robert S.
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Question:

When will i receive my purchase? order number ee1512031537061283

Answer:

Dear Martin, We have sent you an email with the resolution, please check it. Yours sincerely Everbuying Customer Service

By Mira L.,
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