Everbuying.netReviews 1,833

Terrible product, hidden costs... simply a very bad e commerce...

I have ordered a jacket over there, when I received it today I had to pay 25 Euros on taxes for Spain which was not mentioned anywhere not even hinted to make a research on that.

When I tried it on two of the six buttons simply FELL OFF that was when I noticed that one already WAS OFF sitting in the bag, before I even tried it on... The quality is awful, way thinner then explained and it had a LOT of filaments coming out of the seams.

I payed in total around 70 Euros for everything including shipping and the hidden tax. It should have been 45... Man I am a really experienced online shopper and I ran one myself and I have never encountered such a disappointment.

I will not even try to contact them after what I have seen its just a waste of time. Simply do not buy from them...

Terrible - Do not use.

I placed an order for 2 Tablet PC's, total order came to $145 US.

I had a message from DHL, I had to pay £14 for UK Customs duty, this was never explained at anytime whilst placing and paying for my order.

I contacted Everbuying on the 'submit ticket' part of the website asking them to resolve it - Heard nothing so I have had to pay it.

Order arrived yesterday with only 1 Tablet PC in the box, no explanation or acknowledgement of the 2nd one. Contacted Everbuying, again raising a ticket on the website. Nothing in the response.

I have even emailed the individual that replies (with a somewhat copied & pasted response from what I've seen) to the reviews on this website using the email address supplied... You guessed it - Nothing.

1st time buying from a Chinese website direct, it will be the last too. Utterly disgusted with the whole thing and wish I had not placed the order at all.

Please PLEASE do not use, you are wasting your money.

Everybuying for me will now be Neverbuying from them again.

Maple, if your reading this and feel like responding, I want my item within 1 week from today or my money back - I do not want your standard, impersonal response that you normally post, neither do I want your excuses.

Totally and utterly disgusted..

I placed several orders from this site and was happy with it overall. Some products indicated they would be sent within 24 hours but were not. When I questioned the reason, I was given a nonsensical answer. I placed another order. After 44 days I emailed them to find out where my items were. They told me it could take up to 45 days to get to me. They gave me a tracking number and told me to call the post office. I called the post office only to find out it was not a post office tracking number b/c it didn't have 2 letters in front and 2 letters behind. I wrote back to them and now they are only offering me my money minus the shipping costs! Why should I pay for shipping for products I never received and with a bogus tracking number? They said it reached my "country". (USA). How they know it reached the United States is beyond me since they don't even have a legitimate tracking number and couldn't provide it to me when asked. I will not be ordering from them again.

Following up about a previous post I made, I ordered the Cubot One phone mid October and it finally arrived last week (December). The phone costed me $183.99 and Irish customs came to €37. The delivery process was painfully slow but to be honest, I had read that the shipping was slow & I opted for free shipping. I can't say I wasn't expecting slow shipping. I tracked the phone every day for a month and a half, the tracking system was fairly useless in terms of information about where your product is.

Anyway, the main reason I want to write this is that the phone lasted me all but 4 days. I was delighted with the phone itself, the Cubot One had met all expectations and I loved it. However I picked it up one night and noticed the headset was extremely hot and was powered off. I took out the battery for a few minutes and put it back in and pressed the power button. The headset heated up again and would not switch on. The phone came with a second battery which I tried but it still overheated and wouldn't switch on.

Now, extremely disappointed, I submitted a ticket to Everbuying customer service explaining the problem. They don't seem to understand that the phone is faulty, I have tried everything they've suggested. They claim to reply to tickets within 24 hours. This is false as I've been waiting for their reply for 48 hours. I'm desperate. I just want a working Cubot One but I don't think I could bare the length of time it would take to ship another one. I'm still waiting for a reply on my ticket. The livechat won't deal with my complaint. I tried calling both the USA and China phone number but they ring out/invalid number. I'm at a dead end at a $200 loss, looking at what to do next.

So, not all customers will go through this but just be wary and take my experience into account when you're using Everbuying.

Devo mio malgrado modificare il mio giudizio su una società che pensavo seria ed affidabile.
Ho comprato un telefono da questi signori ed ho scelto la consegna rapida, anche se costosa perchè mi serviva subito, bene mi è stato consegnato non nei 20 giorni circa previsti, ma dopo oltre due mesi e solo dopo tante mie mail e comunicazioni, nel frattempo il telefono sempre sul loro sito è sceso di prezzo di ben 40 dollari, cioè quando alla fine lo hanno spedito costava 40 dollari inmeno, ho chiesto il rimborso sia delle inutili spese di spedizione e chiarimenti per la notevole differenza di prezzo, un aloro impiegata mi ha offerto di risarcirmi la differenza in coupon... da me hanno avuto moneta contante... ho accettato i coupon sia per la differenza di 40 dollari, che per le spese di spedizione rapida (non effettuata) altri 15 euro, ma ad oggi nessun rimborso, sono scomparsi e la Miranda non risponde più alle mie mail.
Ripeto ho accettato quello che loro mi hanno offerto. Cioè la differenza di prezzo e le spese postali... ma niente.
Un comportamento davvero inaccettabile, poco serio, e se non mi rimborsano sicuramente non comprerò mai più da loro e sconsigliero' a chiunque di farlo.
Per ultimo il telefono pare non funzioni bene, sembrava colpa della batteria in dotazione, ma avendone comprata un'altra usandola il problema pareva della prima batteria. Ma ora il difetto lo fa anche sulla nuova, cioè all'improvviso pur essendo segnalata carica si spegne il telefono e si azzera la batteria diventando molto calda.
Probabilmente è colpa del telefono.
L'ho segnalato... ma non ho avuto nessuna risposta.
DAVVERO MOLTO SERI E PROFESSIONALI. VERGOGNATEVI!

DO NOT BUY FROM THIS COMPANY

I ordered on the 04/Oct/13 expecting my order to arrive between 7-25 days as stated on the website when delivering to the UK, a month later and no order sent, after numerous emails asking when my order will be sent and for a tracking number, i was being told my order will be shipped in two days with every email yet no tracking number sent, i finally called up customer services to find out what's going on, they told they will ship today 03/Nov/13, when i am asking how long before i receive my order as these were Christmas presents, she tells me that she cannot guarantee my order will arrive on time so it is best that they just refund me my money, so i ask what about fast tracking my order with express delivery as it's not my fault why they are delivering late, she tells me no they can't do that otherwise they will have to change the order and the process will have to start all over again!
After complaining and explaining what their website promises on delivery times she then tells me fine they will send my order out to me... even tho she just told me 5 mins before she already cancelled it, i just said you know what give me back my money because i don't trust your company and your customer service is poor, better get out while i can. If i don't see my money in 3-5 working days i will go to Paypal and open a dispute.
Buy cheap you by twice... when will i learn *sigh*
My money better come into my account... because i have not received a confirmation email telling my order is cancelled or my money being refunded yet...
Never again