Everbuying.netReviews 1,833
Everbuying.net Reviews Summary
Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
This summary is generated by AI, based on text from customer reviews
My name is chris. I bought for the first time online from this site. I made me a account. I used this account to buy a phone i did get an email from paypal saying my payment went threw an i received a receipt number. The next day i tryed to log into my everbuying acount an it ses it doesn't recognized my email when it just sent me a message the night befor. The account has all my info in it but yet i cant log in. Why not? I feel like i have been f**** over but not sure yet. Plz let me kno what i can do to make this right! My email is *******@yahoo.com thax
I am reading all these reviews and so scared. I ordered 12 watches about 1 month ago and when I try to track it the number isn't working. Hope I was not scammed because I will have to take them to court and I will get media involved if I was scammed. The crap they say about taking so long to reach is indeed crap because UPS is always on time with their time delivery. God I really hope I was not scammed because I will not take it easy.
Dear Sally K.,
Thank you for recent comments. We wish to apologize for any inconvenience that we may have caused.
If you choose flat rate shipping when you place the order or if your order is free shipping, then your package may need more than a month to arrive you due to they will transport hundreds, often thousands, of packages overland by truck or overseas by ship which is much slower than air transport.
I would appreciate if you could tell me your order number. I will check the details for you. Thank you very much for your patience and cooperation.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
Made 3 orders. 2 of them came ok, but the last 1 never came. They gave me the run around about it for a long time, and then finally after 46 business days I told them to ship me a different item with a similar price. First thing they told me was that I would have to pay for the shipping on the new item Next it was a Christmas gift for 1 of my kids and we need it here before Christmas. We got all of the kids the same thing, so if we are 1 short we cant give any of them their main gift. They finally told me that it would not be here by Christmas, so I told them to refund the money. Still waiting on even a reply about the refund. All in All I would never recommend this site to anyone, and will never go there again except to battle for my money.
Dear Coyan H.,
Thank you for your review. We sincerely apologize for any inconvenience or frustration... that your experience has caused you.
The item may be out of stock when we sent the other 2 items to you. I would appreciate if you could send me the order number of the item. I will check the details for you.
Again, I am extremely sorry for the frustration this has caused you. And thank you for your feedback.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
I have placed my order on 04/12/2013 15:49:54 PM with expedited shipping and the status is "still processing" as of 14/10/13. It seems that when I receive the mobile phone it will already be obsolete... lol, let me know where is my order E**************.
Finally arrived. I bought an excellent phone. All with impeccable service shop. Very attentive and available. Ty everbuying.
Dear Antonio N.,
Thank you for your important feedback on http://www.sitejabber.com/. I want to extend my sincere apologies for the problems you have experienced.
I checked your order carefully and found the phone in your order was out of stock before so we have not shipped it to you. But the phone is in stock now and your package is ready to ship. We will send the tracking number to you after shipment.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
Hey guys, although i've read too many negative comments about this site, but the deals convince me, i'm gonna give it a try hoping i will happen to be satisfied. Hey here's my situation the section where it says "shipping address" (it won't scape states] France doesn't have states) i wanna send some stuff to my girlfriend in France but i live and using my American credit card. Holla back please!
Order number EP************** is the 2nd time ive ordered and the 2nd time ive had to file a paypal claim as it has not arrived. FAKE courier tracking numbers are given 'Swedish post'? And are untrackable. Ver very angry and feel that everyone should be made aware of this scam. Yes i got a refund the first time but that was after 3 months of waiting for my phone with constant excuses. The 2nd refund is in process now. Terrible company.
Dear jamie m.,
Thank you for your review. We sincerely apologize for any inconvenience or frustration that your experience has caused you.
Your order was shipped on December 4. Thr tracking number of your package is RE648861875SE, you can track it on http://directlinktrackedplus.com/multipletrack-client2.php. Your package is on the way to your country now. Your package may takes between 7-25 business days to arrive after dispatch. But sometimes it may take more than a month to arrive.
Thank you very much for your patience and kind support.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
Unhappy Patron- writing again- well folks interesting just discovered that ahappydeal.com that scamming Chinese web seller- also sells and advertises under the above name www.everbuying.com.
Well now we have gone from 1 scammer to 2 that just changed their names- but have the same m. O. Buy cheap phones- and then never get what you bought- nor in the prescribed time frame- the product is switched and you get S____d!
Please avoid these sites they are duplicates and both take yor money and provide nothing but headaches.
So Lucy if your monitoring this- I am still awaiting your responses.
Dear Leon M.,
Thank you for taking your time to write your review. We regret any inconvenience or frustration that your experience has caused you.
We would grateful if you could contact our support center when you have any problem. We will do our best to help you. I would appreciate if you could tell me the order number. I will check the problem and help you to fix it. Thank you very much for your cooperation.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
Excelente atendimento, ótimo relacionamento com os compradores, excelentes produtos. Recomendo.
I ordered a smart phone and it still says proccessing. I was told shipping would be in 24 hours
Dear Tashan L.,
Thank you for your review. We wish to apologize for any inconvenience that we may have caused.
Your phone may need to test before ship out. It just make sure the one that we send to you is a good one. I would be grateful if you could tell me the order number. I will check the details for you. Thank you very much.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
They response is very quick, they asisst is very quick and they deliver the items is quick. I like buying some things in this site. Good job buddy!
After sales assistance excellent! Already bought nices items like smartphones and phablets, it's really serious, be Sure your transaction will happen without any problem.
Can't wait to receive my new phone oredered on this website!
Highly recommended!
"Im disappoint with Everbuying. I made and pay the order E************** past 3 of November. The order shipped 11 of November; today 13 of December still I haven't received the order and is the 25 th working day (the time you need to send to Southamerica, not to Spain, that its in Europe) and still haven't received; I want to make and Enquiry in Singpost because Everbuying´s costumer service answered to me yesterday (I waited 3 days for an answer)with the information that I know, and check everday in the Singpost Website: incredible answer from Everbuying after 25 working days was shipped; to make the Enquiry I need the Sender details(Name, Address, Postal Code, Email, Fax number, Phone Number, Content of the order and Declared Value USA Dollar), but today, one person of Everbuying said to me that I have to wait till 45 working days after shipped: when arrived to the 45 day may be Everbuying will say me that I have to wait till 60 day? This is not the way to work, because you explain clearly that shipp time to Europe is 7-15 working days.
Dear coolmartika,
Thank you very much for your review. We very much regret that the issue has occurred.
I checked your order carefully and found you choose flat rate shipping as the shipping method. Flat rate shipping will transport hundreds, often thousands, of packages overland by truck or overseas by ship which is much slower than air transport. Due to this very long travel time, occasionally there may be accidents or delays that affect the overall shipping time.
We are really sorry for this inconvenience. We have sent a message about the problem to your email. Please kindly check it, if you have further problem, please feel free to contact us. Thank you very much.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
I have ordered from this site a few times now. The shipping can take a while alright for some prouducts but otherwise it is great
I can't understand why there is so much negative feedback about this site. I have already 15 orders and they always arrive on time and well packed. 10 days ago I ordered 2 phones from there to the lowest price in the whole Internet space - I hope they will arrive on time and in good condition too.
I can say that it's a trustworthy online shop. Sometimes buying stuffs from international stores can be scary but with ever buying It changes my view. I love the dress i bought, the shipment is fast so i can say it's a very reliable store. I highly recommend it =)
I purchased a phone on November 21st and I did not received it yet. The order number is E**************. The status order is ''shipped'' and it shows a tracking number, however, this tracking number looks to be a scam because when you put it in the case attached to your order it does not show anything. It is written on their shipping policy that international orders can take up to 20 days, I even paid around 2$ for item insurance. As you can see there is more than 20 days and I still did not receive it. I filled up a ticket and I did not get any answer so far...
Dear karina a.,
Thank you for your important feedback and for letting us about your experience with us. I want to extend my sincere apologies for inconvenience that we have caused.
Your order was shipped out on November 26 by Singapore post. For flat rate shipping, it normally need 7-25 business days to arrive after dispatch. But sometimes will take more than a month. Flat rate shipping will transport hundreds, often thousands, of packages overland by truck or overseas by ship which is much slower than air transport. Due to this very long travel time, occasionally there may be accidents or delays that affect the overall shipping time. This is outside our control and we respectfully ask our customers to be patient and understanding.
Thank you very much for your patience and we hopt to get your understanding.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
I have 2 pending orders, E************** as well as E**************, i have been looking at this site on and off for some time and finally purchased 2 phones one for myself and one for my little sister, within 2 days i bought several more items 5 hand held game systems all gifts for family members children. I live in the US and understand it would take time to get here but my orders are not shipped they say processing but my money is gone from my account. I cannot comment on quality as of yet but will be posting reviews as soon as i recieve the products i paid for. Im really hoping not to have a problem but am very worried i may have been scammed. The cust service number doesnt work, and i havent recieved a response from my complaint ticket yet. If all goes well i will spreading the word how great this site is however if not i will be exposing this company in everyway possible. Ill keep my fingers crossed
Dear daniel d.,
Thank you for your important feedback and for letting us about your experience with us. I want to extend my sincere apologies for the problems you have experienced.
I have checked your order, for your order E1312100923080423, there is one item is out of stock, if you do not like to wait, you can choose the other one to replace it. Or we can ship the available items to you and refund you the other item. For your order E1312071048087266, we just got your payment on December 9 and the amount of your order is over 200usd, so we need few more days to examine an verify your payment according our financial regulation.
We have send you message about it. If you have further question, we would appreciate that you can contact us. Thank you very much.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
When inquiring about my tracking number they blocked me out. I am reporting this site as a scam. Disputes opened with my CC company and with paypal. DO NOT PURCHASE FROM THIS SITE.
Dear Chris H.
Thank you for notifying us of your complaint. We wish to apologize for any inconvenience that we may have caused.
We are not scam. If you want to check your order, you can click 'support center;' on our website then you can send the message to us. We will check your order and reply you. Or you can tell me your order number, I will help you to check your order.
Thank you for your cooperation and understanding.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
I have read the many reviews and I see I am not the only one that has been ripped off,
I placed an order on Nov. 10.2013 for 2 smart phones and I haven't received them at all can not get anyone to respond to my e-mails no matter how many times I send in a ticket request, It said they would be shipped out in 24 hours but that was a lie they finally told me they were shipped Nov. 25,2013 but they still are not here and they worthless tracking number can not be found anywhere to check on my order, I have ordered many years from other web sites and this is the first time I have ever been ripped off and taken advantage of, try calling the phone number they post it will not do you any good, it rangs a few timed and then hangs up on you. I will never do business with this site ever again and I sure hope others will heed my warning about their awful business ways. They are nothing but scammers, I have been taken for $97.00 and it is a dirty shame they have to take advantage of people on disabilty... I didn't have the money to lose... I have tried many times to find out where my order is and to no avail. My messages are being deleted by them. Stay away from everbuying if you don't want to be ripped off. These were Christmas presents and thanks to them my grandchildren will not be getting them. My order no. E**************, every time I check their site is always says the same thing, tracking number can not be found... I hope they are proud of themselves,.
Dear Sharon S.,
Thank you for notifying us of your complaint. We sincerely apologize for any inconvenience or frustration that your experience has caused you.
Your order was shipped out from our store on November 20. I have checked it and found it has arrived your country now, the package will arrive you soon. Please do not worry. We have sent your email about your order. The ticket number is AT171152352. If you have any further problem. I would appreciate if you could keep contact with us. Thank you very much for your patience.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
My order number is EP************** and everytime I try to track my order it comes up as not found and I have sent numerous amounts of emails and no one is responding to them. I WOULD LOVE TO KNOW WHERE MY PHONE IS I PURCHASED!
Dear marketta h.,
Thank you very much for taking your time to write the review. We sincerely apologize for any inconvenience that your experience has caused you.
Please check it after 5 business days due to it is busy season now. There are too many packages in the post office and shipping company, so the online informaiton will update slowly. Please do not worry, your package will arrive your house.
Thank you very much for your patience.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
From the business
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear chris p.,
Thank you for notifying us of your complaint. We sincerely apologize for any inconvenience or frustration that your experience has caused you.
We have checked your email. It is an account on our website, but we cannot find your order.
If you have forgot the password please select 'forgot your password' we will send the new password to you and please login with the new password. If it doesn't work or you can not see the password in your email or junk box then change to the other browser to try.
We have sent you email. If you have further question, please keep contact with us. Thank you.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com