Everbuying.netReviews 1,832
Everbuying.net Reviews Summary
Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
This summary is generated by AI, based on text from customer reviews
Completely waste of time and money!
Nobody tell you where and when your order will be at your home.
I bought a tablet who supposedly be shipped in 3-5 business days and now is already 13 days and nothing!
Very disappoint...
Never more i will buy anything from this company and i will make sure any friend will make the same error i made...
I have ordered a phone 02/01/2014 and still haven't received it i have sent a rma application and messages i have received messages back but they are saying to check my post office i have checked all my local post offices and called royal mail and still nothing i am waiting for a reply about this item or a refund 3 months that's bad for a company my order number is E**************
Dear customer,
Thank you for taking your time to write your review. We apologize for any inconvenience that we may caused. We have been help you to deal the problem, please feel free to contact us if you have any other question. Thank you very much.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com
They took my money, would not send product or refund money or contact me. I am going to report them to http://www.ic3.gov/media/MassMarketFraud.pdf and I suggest many of you on here should do the same thing.
Dear Zacharina E.,
Thank you for your review. We are sincerely sorry for the problem. If you still do not get the package, please contact us, we can provide the refund to you or resend a new package to you. Thank you.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com
I ordered a tablet from EverBuying.com about 3 weeks ago. The minute I received the damn thing, it has giving me problems.the first day I got it, it cut off on me and would turn on even with the charger in it. After messing with it I finally got it to come back on the second day.it was doing ok for awhile but was very slow at times and would cut off. Then all of a sudden about a day ago it just literally went dead. That whole Friday I had it, it was working fine. I barely had to charge it because I wasn't using it as much so I would only have to charge it every other day if needed. So my tablet was dying and I went to charge but it wouldn't charge at all.so I used my other charger and still nothing.it finally died on me. I even used a new charger today and left it alone for awhile to see if would charge but nothing smh. I give up on it and I'm returning it. A waste of $105. I will NEVER order from Everbuying again, you guys are the worst.
Dear crystal Q.,
Thank you for taking your time to write your review. I want to offer my sincerest apologies to you for the issue.
We stand behind every item we sell so the customer can contact us for the exchanged or refund. I would appreciate if you could tell me the order number or contact our customer service, we will help you to fixt the problem. Thank you very much for your cooperation and understanding.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com
Item never arrived to me and tracking number (RQ*******SG) shows item returned to them 2 months ago!?. Support first promised refund within 5-7 days. After 10 days no refund I complained again and all I got was new promise to get refund within 3 days. Guess what? No refund and they closed case.
And we talking about small refund, tens of dollars not hundreds... Sorry it is not way to do business.
And I will continue to post about this on all forum to warn others net shoppers.
Dear customer,
Thank you for taking your time to write your review. We apologize for any inconvenience that we may caused. We have been help you to deal the problem, please feel free to contact us if you have any other question. Thank you very much.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com
Shipping times are getting longer. Merchandise is often not in stock and customers are not notified. Merchandise quality is becoming poor. When I began using Everbuying.com delivery was fast and merchandise quality was good. The last few items delivered have taken almost a month to be delivered and have been defective. A phone ordered over a month ago was not in stock, I was not informed until I questioned delivery time. I'm beginning to search for other merchandise sources.
Dear Stacy W.,
Thank you for taking your time to write your review. I want to extend my sincere apologies for the problems you have experienced. We stand behind every item we sell. Please contact us about the defective item. We will do our best to fix the problem for you. Than you very much.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com
Purchased a battery charger from them on January 3,2014. Charger arrived 6 weeks later. Power cord for charger was for the European version although it was shipped to a U.S. address. 4 weeks later I received a power cord adapter. After installing the adapter, unit failed to turn on - defective - DOA. Everbuying solution, after requesting returning the defective charger for a replacement, was a 3 dollar credit towards the purchase of another unit. Totally unacceptable. Doing business with an online business based in China has this kind of risk.
Dear John B.,
Thank you for your review. We are sincerely sorry for the inconvenience.
We do respect the items on our website, you can return the defective item to us. We can offer exchange or refund for the defective item. I would appreciat if you could tell me the order number, I will check the problem and help you fix it, thank you.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
Dont order here, you wont get your items. Very suspect company
Do not do business with them! They give false information on they products and they do not support their products. I bought a cell phone from them. It is said that it has a FLASH, but actually not. I connected the smartphone to my PC, my PC can not recognize the device. I ask for support, they ask me send back of the phone at my cost.
Dear Shuliang G.,
Thank you for your review. We are sincerely sorry for the problem. We stand behind every item, if you have any other problem with the item that you received, you can contact us, we will do our best to help. I would appreciate if your could tell me the order number, I will contact our technical colleague to check it and help you to fix the problem. Thank you.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
I bought a doorbell from everbuying, the shipping was very fast.
The doorbell works very good.
Pros:
Good price, fast delivery. Nice sound
Other Thoughts or Suggestions:
I would tell my friends to buy this also.
BEWARE! DO NOT BUY FROM THEM, SAVING $$$$ BUT NOT WORTH IT. PRODUCTS ARE JUNK AND CUSTOMER SERVICE IS BADDDDD. THEY ARE GOOD IN GIVING THE RUN-AROUND.
Dear Ray L.,
Thank you for taking your time to write your review. We apologize for any inconvenience that we have caused.
I would appreciate if your could tell me what is the problem with your order and provide me your order number. We will do our best to help you to fix it. Thank you very much.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
E**************
I had some issues with a product I receive. The customer service were very helpful and accommodating. I would definitely continue to make purchases on this website.
I bought a smartphone on this site. The product is excellent. The customer service responds quickly. Fast shipping. I recommend it to all
I buy from this shop many products. They are aiways good quaility with quick shipping to Belarus. Technical support is perfect. I like this shop.
Bought and paid for a phone (£82.00) from this company on Jan 22 with 24hour shipping, after three or four enquiries and one month later was told it was out of stock and I should choose another phone. One week later was told it was shipped with a tracking number which didn't work, now on sat 15th march my phone arrives... no one here to receive it and a card off the post office saying there's a custom charge of £25.00. First and last time I order off N.everbuying.com
Dear Dave S.,
Thank you for notifying us of your complaint. We sincerely apologize for any inconvenience or frustration that your experience has caused you.
We are so sorry tax is out of our control. Some countries are incredibly restrictive and have high import taxes. The import tax depends on your local customs office. There are not tax from us or our country. After you pay the tax, your local customs will release your package.
We are sincerely sorry for the inconvenience, we can afford a half of the tax for you. I would appreciate if you could offer me the order number. I will help you to apply the refund. Thank you.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
BEWARE STAY AWAY, three insured sepereate orders did not arrive / were not sent? Stalled me until after pay pal open case 45 day period then stated insurance was not sufficient, after much haggling refunded half original purchase price
Dear lawrence s.,
Thank you for notifying us of your complaint. We sincerely apologize for any inconvenience or frustration that your experience has caused you. If you still havenot got your package, please kindly contact us, we can offer the refund sto you or resend a new package to you.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com
I love that site because always show me new things that is so beautyfull, then they write to me and prompt on facebook, that's nice. Cheap site always sending quite fast past a. Couple of times
E**************. I made two orders for clothings and it still says it is processing? I Have paid for the expedite shippinh and it should arrived within 3-5 days. The order status has been "processin" for 4 days. I've write a ticket for support to know where the process was. No response at all!
Ordered a tablet from them, when it arrived by DHL they wanted £20 customs charge which I refused to pay, the order was only £45. Their own T&C's state that the order is on a company called Global Egrow in Coventry in the UK and that the item is to be delivered via them. Currently arguing with them about this as I requested a refund which according to UK law should include the DHL charge. Beware because they deliver from China
Dear Peter A.,
Thank you so much for your important feedback.We very much regret that the issue has occurred.
We are really sorry tax is out of our control. Some countries are incredibly restrictive and have high import taxes. The import tax depends on your local customs office. There are not tax from us or our country. After you pay the tax, your local customs will release your package.
We are sincerely sorry for the inconvenience and thank you for your kind support.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
All the items that I have bought till now, was very good quality, was exactly as they discribed and the after sales service was also very good.
I'm very pleased with this site.
From the business
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear sabrina p.,
Thank you for your review. We are sincerely sorry for the problem. I would appreciate if you could tell me the order number or contact our customer service, we will check the details and help you with the problem. Thank you very much for your patience and cooperation.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com