Purchased a battery charger from them on January 3,2014. Charger arrived 6 weeks later. Power cord for charger was for the European version although it was shipped to a U.S. address. 4 weeks later I received a power cord adapter. After installing the adapter, unit failed to turn on - defective - DOA. Everbuying solution, after requesting returning the defective charger for a replacement, was a 3 dollar credit towards the purchase of another unit. Totally unacceptable. Doing business with an online business based in China has this kind of risk.
Dear John B.,
Thank you for your review. We are sincerely sorry for the inconvenience.
We do respect the items on our website, you can return the defective item to us. We can offer exchange or refund for the defective item. I would appreciat if you could tell me the order number, I will check the problem and help you fix it, thank you.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com