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Everbuying.net
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Everbuying.netReviews 1,832

3.1
everbuying.net

Everbuying.net Reviews Summary

Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.

This summary is generated by AI, based on text from customer reviews

service
390
value
373
shipping
381
returns
278
quality
357
California
1 review
1 helpful vote
Follow John W.
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Ordered an item offering 6 to 10 days delivery. Its been 5 weeks, and now they say it could be as much as 2 months to ship it. Worst company I have ever delt with

Date of experience: March 11, 2014
Mira L. — Everbuying.net Rep
over a year old

Dear John W.

Thank you for taking your time to write your review. We are sincerely sorry for the inconvenience. The item you choose may need a longer time to prepare so it delay the processing time for your order. You can choose the other item to replace it or we can offer the refund to you. Thank you for your understanding.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com

Colorado
1 review
1 helpful vote
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Order No
March 11, 2014

Order No. E**************
I ordered back on February 10th and my order stated that i would receive my shipment within 25 days. Not sure if im counting right but its been well over 25 days. I have tried to be as patient as possible knowing that the items were being shipped from china, but this is just beginning to be ridiculous. I want to know where my package is and when it is supposed to arrive. I paid for these items and i expect to receive them. I would suggest getting back to me before i take action.

Date of experience: March 11, 2014
everbuying e. — Everbuying.net Rep
over a year old

Dear Brenden H.,

Thank you for taking your time to write your review. We regret any inconvenience or frustration that your experience has caused you.

I checked your order and found your order was free shipping, for free shipping, it normally need 7-45 business days to arrive after dispatch. Your packages are still on the way to you. We appreciate your patience thank you for your feedback.

Kindly
Maple
Everbuying Customer Service Manager

Slovenia
1 review
0 helpful votes
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Order number: EE**************
It is more than 10 days passed and they were not able to send me their address where to send broken phone. They are ignoring my emails. Cell phone does not turn on at all and what is the best they are deleting negative reviews. Ofcourse my positive reviews are still visible to others. I just lost 130$. Stay away from this site.

Date of experience: March 10, 2014
Mira L. — Everbuying.net Rep
over a year old

Dear customer,
Thank you for taking your time to write your review. We apologize for any inconvenience that we may caused. We have been help you to deal the problem, please feel free to contact us if you have any other question. Thank you very much.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com

Denmark
5 reviews
5 helpful votes
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Not satisfied at all. And damn tired of receiving massive amounts of emails from them.

Date of experience: March 9, 2014
Canada
1 review
1 helpful vote
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This site is legit
March 9, 2014

This site is legit. I ordered something and when it never arrived, I obviously looked further into it. It was still processing, as many of you have complained about.

I sent in an angry message, I mean just over-the-top irate. It turns out my order was out of stock, as well as everything thing else I requested. They got back to me, just not super fast or anything.

They refunded my money when they told me they would. I spent 34 days on this order and ended up just getting my money back in the end, so it wasn't a total loss.

Thing is, I'm not totally angry over this, since it is a wholesaler based out of China; the deals are killer and they're items are actually sought after. The demand is high, do the math. Not to mention everyone's major complaint was around Chinese New Year.

Date of experience: March 9, 2014
Texas
1 review
0 helpful votes
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Horrible!
March 9, 2014

Horrible! I never received my order and yet they sent mea message a month ago that my order was already shipped. I contacted them 2 weeks ago, no response. I will never use this website ever. Hope you enjoyed my money!

Date of experience: March 9, 2014
Mira L. — Everbuying.net Rep
over a year old

Dear Dee L.,

Thank you for notifying us of your complaint.We regret any inconvenience or frustration that your experience has caused you. If you choose flat rate shipping in your order, then the package may need more than a month to arrive. If you still have not got the package, please contact us, we can offer the refund to you or resend a new package to you. Thank you for your patience.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com

NL
1 review
1 helpful vote
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Order No
March 9, 2014

Order No.: E**************
I bought a jacket 01/30/14, I paid for Expedited Shipping(3-5 business days) and it's still processing.
After asking about it they said the product will be available on 02/28/14, but still nothing. So now I requested my money back at 03/05/14, but still no reply(even though they say they will respond in 24 hours).

Date of experience: March 9, 2014
Mira L. — Everbuying.net Rep
over a year old

Dear customer,
Thank you for taking your time to write your review. We apologize for any inconvenience that we may caused. We have been help you to deal the problem, please feel free to contact us if you have any other question. Thank you very much.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com

South Africa
2 reviews
3 helpful votes
Follow Thom v.
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They care about their customers, cellphone bought very nice, value for price paid will not be beaten. They do not ship within 24 Hrs as they say, but still in reasonable time.
I will surely recommend Everbuying.com.

Date of experience: March 8, 2014
KR
7 reviews
24 helpful votes
Follow David C.
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Please don't order from this site. They are very untrustworthy. I placed my order 22JAN2014 and I was notified that my entire order was shipped. I received only 3/7 items purchased. They reassured me that the items would be in stock by 07MARCH and would be shipped ASAP. However, they are refusing to communicate with me now because of the 45 days limit on filing PayPal disputes. They are simply stalling because after the 45 days, they are not held liable to fulfill anything! I did file a dispute claim previously in February, but they will get you to close the case before they will "Ship" the order out. Also, once you close a dispute on PayPal, it can't be re-opened. Thus, they do not have to do anything on their part to fulfill the order since PayPal is out of the picture from then on. Here's my advice, cough up the extra money and purchase from a reputable clothing source and/or purchase in store. Don't shop with these thieves! Order #EE**************

Date of experience: March 8, 2014
everbuying e. — Everbuying.net Rep
over a year old

Dear David C.

Thank you for notifying us of your complaint.We regret any inconvenience or frustration that your experience has caused you.

If the rest items in your order were shipped to you, we would send you email after shipment. If the items in you order are still out of stock, you can choose the other items to replace them or we can refund the money to you. I would appreciate if you could provide me your order number. I will help you to check your order and fix the problem, Thank you very much

Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com

Washington
1 review
0 helpful votes
Follow Bonnie W.
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The picture you see is the phablet I ordered and received in excellent working order. There have been no issues with my order. Loving it!

Date of experience: March 8, 2014
Singapore
1 review
0 helpful votes
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It's a solid China COmpany, and price-quality is fair and solid too.
Customer service is quick in response, proper and fair solutions when you got issue.
Recommendable company to buy from.
Im buying here for over 5 years, without any issues.
Evything is possible, when you ask.

Date of experience: March 8, 2014
New York
1 review
0 helpful votes
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Let's be frank here
March 7, 2014

Let's be frank here. This is a Chinese site and company. Everything they sell is manufactured in sweatshops in Guandong. If you think you're getting iPhone quality electronics well then you deserve everything you get. This is much more on par with the stuff you'd buy from street vendors and at gas stations. That said, their clothing looks quite stylish. Since making clothes is far simpler than building mobile phones this product is your best bet. The good news is that they sell tomorrow's fashions today. The bad news is that by the time they arrive they'll be yesterday's fashions. I placed an order for one jacket as a trial run so to speak, on Feb. 21st. Today is March 7th and my jacket just left their Ohio warehouse this morning. If the donkey carrying my jacket doesn't die enroute I expect to have my jacket in another few weeks. Luckily this is a fall jacket so it should be close to getting here by fall.

Bottom line: if it's not a rush and a low-tech item you're probably safe. Just expect a month for delivery, which what I did, despite what they promise on their site.

Date of experience: March 7, 2014
everbuying e. — Everbuying.net Rep
over a year old

Dear greg s.,

Thank you for taking your time to write your review. We really appreciate it. I want to extend my sincere apologies for the inconvenience you have experienced

All the items on our website are made in China. All electronic products on our webstie are the brand of Chinese manufacturer. We admit the products on website maybe do not have the good quality as the top brand of the world, but it does not mean the quality is cheap.

We are really sorry for the delay shipping. Some items on our website sale so hot that they mayt of stock when you pay the order, so we need wait for them to get back in stock. We sincerely sorry for the inconvenience and thank you very much for your patience.

Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com

Tennessee
1 review
1 helpful vote
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They are horrible at doing business. They put all the effort into advertising but don't give good service. Someone needs to investigate them and possibly shut them down.

Date of experience: March 6, 2014
Mira L. — Everbuying.net Rep
over a year old

Dear Fungbeh K.,

Thank you for your review. We wish to apologize for any inconvenience that we may have caused. If you have any problem with your order, please kindly contact us, we will do our best to help you to fix it. Thank you.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com

Alabama
1 review
4 helpful votes
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Bonnie
March 6, 2014

Bonnie
I ordered the7" M8 phablet, Paid expediate shipping. Placed order 2/27/14. Received my order 3/5/14. My Phablet works great! Love it!

Date of experience: March 6, 2014
Canada
1 review
0 helpful votes
Follow s h.
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STAY AWAY!
March 6, 2014

STAY AWAY! Do not buy from everbuying, you'll get scammed.
Order# E**************
Bought a cell on the 18th of january. It said - 24 hour processing and I opted to pay for the expedited shipping (3-5days) as opposed to the freight shipping which depending on what page you're looking at takes up to 25-35 days - I think they're still using sailboats to ship their mail. I had lost my cell and needed a replacement fast.

After asking what was going on a couple of times I finally got a shipping confirmation 3 days later (not 24 hours as I was told). They also shipped it freight and I was told it would take up to 25 days to receive. They ignored all messages of me asking why they accepted my money for expedited shipping and shipped it freight instead (they offer free freight).

They only replied back to me after I left a negative review on resellerratings.com and opened a dispute with paypal. I was told they didnt offer expedited shipping for my cell... yet they offered it at the checkout. After some more bs they finally offered me to refund the shipping costs I paid for and they also asked me to close my paypal dispute, which I have escalated to a claim now. I was notified that it would now take 35 days to receive my cell. It's been 11 days since they offered a refund and it's still no where to be seen. In the meantime I had to buy a replacement cell because the one I thought was going to arrive in less then a week after ordering is most likely not going to show up until April.
Unacceptable. If I would have known that I would not have ordered in the first place.

All the negative reviews from people are all the same. Bad service, they try to get you to close paypal disputes early, products arrive used, broken, missing parts or just of poor quality. I should have read the reviews first. They've also been accused of writing their own positive reviews. Read all the positive reviews for the site - it's amazing that none of those people can speak proper english but yet all the people that leave negative reviews CAN speak proper english.

Very fishy. Save you're money and order from somewhere else.

Date of experience: March 6, 2014
everbuying e. — Everbuying.net Rep
over a year old

Dear s h.,

Thank you for notifying us of your complaint. We sincerely apologize for any inconvenience or frustration that your experience has caused you.

We are sincerely sorry the phone you choose cannot be shipped by DHL as it cannot pass your local customs. We only can ship it to you by flat mail. So we change the shipping method. But we will refund you the shipping fee. When we apply to refund the shipping fee to you, we found you make dispute in your order which stop the refund. As you make dispute in your order, paypal freezed the money and we cannot move the money send give you the refund. So we only can ask you close the dispute first, then we can move the money and refund you.

We sincerely sorry for the problem and inconvenience. Your package is still on the way to your country and will arrive your house. We apppreciate your patience. And we would appreciate if you could respect the other positive reviews which post by our satisfied customers. Thank you very much.

Kindly
Maple

Washington
1 review
1 helpful vote
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I placed an order for a cell phone of February 26,2014. When placing my order the site states 24 hour shipping. I have yet to receive my phone and Julie and Frank and thr girl that answers the phone continues to give me the run around as to when it would ship. I either want my phone or my full refund. These people seem like crooks.

Date of experience: March 4, 2014
Mira L. — Everbuying.net Rep
over a year old

Dear Yolanda C.,

Thank you for your email. We are sincerely sorry for the delay. For flat rate shipping it may need more than a month to arrive. If you still have not got the package, please contact us, we can refund you or arrange to resend a new package to you. Thank you.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com

Ohio
1 review
1 helpful vote
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I ordered a phone on 2/18/14 and it still hasn't came. I tried to track it down but it doesn't work. My order number is EE**************. I want to at least know what state my package is in...

Date of experience: March 4, 2014
Mira L. — Everbuying.net Rep
over a year old

Dear customer,
Thank you for taking your time to write your review. We apologize for any inconvenience that we may caused. We have been help you to deal the problem, please feel free to contact us if you have any other question. Thank you very much.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com

Nebraska
1 review
1 helpful vote
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Wish I would have checked this web sight before I made this order. I did get my order but the tablet I got looked like a rebox and had a bad display with lines on top of top and would not power up fully. They told me to get it fixed or return it. Tried to get a RMA but on their web sight it just says it is being processed. Dont buy here unless you want reboxed broken crap.My order # is EP**************W I order a tablet And case on Feb 12 paid by PayPal payment went through right away never heard a thing about a payment. Still waiting for a reply to get a working unit.

Date of experience: March 4, 2014
Mira L. — Everbuying.net Rep
over a year old

Dear customer,
Thank you for taking your time to write your review. We apologize for any inconvenience that we may caused. We have been help you to deal the problem, please feel free to contact us if you have any other question. Thank you very much.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com

Germany
1 review
0 helpful votes
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E*******266720
March 4, 2014

E**************. I ordered two coats on 2/22/14 and it still says it is processing? This site told me I would get my order within 3-8 days with expedited shipping, and we're past that. I would not recommend this site to anyone, you end up with no certainty whatsoever to when and if you get what you paid for!

Date of experience: March 4, 2014
everbuying e. — Everbuying.net Rep
over a year old

Dear sebastiaan d.,

Thank you for your comment. We wish to apologize for any inconvenience that we may have caused. The items in your order are out of stock so we cannot ship it to you. You can choose the other item to replace it if you do not like to wai or we can refund you. We have sent you message about the problem. Please keep contact us, we will help you for the problem. Thank you very much.

Kindly
Maple

New York
1 review
1 helpful vote
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I placed order on 2/25/2014 chose 3-5 days shipping and my order is still processing. This is not good business. My order number is EP**************! I sent a request for a resoonse from company and have been promised a response in 24 hours three days ago, yet no response. My payment was taken instantly though so they got that part right. It is not ths money its the principle of the matter. I have contacted my attorney and will be pursuing action if i dont get a shipping tracking number and response within 24 hours of this review.

Date of experience: March 4, 2014
Mira L. — Everbuying.net Rep
over a year old

Dear customer,
Thank you for taking your time to write your review. We apologize for any inconvenience that we may caused. We have been help you to deal the problem, please feel free to contact us if you have any other question. Thank you very much.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com

From the business

Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...


everbuying.net
Founded in 2007
Shenzhen, Guangdong, China