Everbuying.netReviews 1,832
Everbuying.net Reviews Summary
Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
This summary is generated by AI, based on text from customer reviews
I have been using Everbuying.com since many years, the website is very user-friendly and lot of different artifacts at low price and great discount offers. The customer care is reachable on time and their swift action in solving the issues or responding to the queries is terrific. Appreciate their good work and the service they are providing to the customer.
Good service and better customer service
Good prices and fast shipping.
Good value for money. -I will buy there again soon
Everbuying è un sito siguro e sopratutto sono molto piu seri e veloci nel comunicazione. In questo sito non e è la sorpresa della dogana o delle spese di spedizione come mi e sucesso con un altro sito che mi ha fatto pagare 22% di dogana
è pur aver mandato il prodotto sbagliato. Invece con evebuying mi sono trovato da Dio ve lo consigli veramente
Order number: E************** Reference Number: H*******3444
This is complete robbery. Everbuying.com, please send the products I've ordered to the mailing address that you already have, or I demand a refund NOW. I've been waiting since August 2013 and the products were NEVER received.
I hope the appropriate authorities lock up each and every one of them working at everbuying.com. I would like all of them to lose money and experience this robbery and crime that they have inflicted on unsuspecting and innocent buyers.
Ribadisco e riconfermo la Fiducia ben riposta nei Confronti della Vostra azienta (Everbuying) per il Servizio data Che Professionale Veloce e Competente Prezzo Qualità Ottimo
This site is a scam! I was very blessed to get my refund through paypal, my order never came, they gave a BOGUS tracking number like they ALWAYS do, I WOULD NEVER RECOMMEND THIS SCAM SITE!
Dear J T.,
Thank you for your review. We sincerely sorry you still have not got the package. I would appreciate you could provide me the tracking number. I will help you to check the package. If you choose flat rate shipping as the shipping method then the package may need more than a month to arrive you. We are really sorry for the inconvenience and thank you very much for your patience.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com
STAY AWAY. Ordered a phone on 3/28/14. Got a tracking number that didn't work, requested the correct tracking number and got another wrong number. What a joke. Then they told me it would be as much as 28 WORKING days to receive the phone. After over 28 working days (4/9/14), I complained to PayPal and got the excuse that it would take up to 60 DAYS to receive my phone.
Dear Mark J.,
Thank you for recent comments. I want to extend my sincere apologies for the problems you have experienced.
I would appreciate you could provide me the tracking number. I will help you to check the package. For flat rate shipping, sometimes it may need more than a month to arrive as they will ill transport hundreds, often thousands, of packages overland by truck or overseas by ship which is much slower than air transport. We are really sorry for the inconvenience and thank you very much for your patience.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com
I ordered some clothes from that shop and they gave me a date to pick up my stuff from the mail... It was okey, all was sent on the date the set but when i opened the package it wasn't exactly what i ordered. I got a Jersey of other colour and size and other which was made-up literally backwards and wasn't the correct size either.
They shipped me a defective phone, asked me to take it to a local shop to have it fixed, then when I shipped it back asking for a refund, they responded: "If you want a refund, we need to minus the shipping cost and the related restoring fee arrcoding to our company return policy, because we have paid it to the courier company, we can refund you 85% of the original product price". So I pay for shipping both ways apparently. I opened a dispute with paypal.
Dear Robert M.,
Thank you for notifying us of your complaint. We sincerely apologize for any inconvenience or frustration that your experience has caused you.
As you have return the defective item, we can resend you a new one or refund you the price of the defective item. But normally we cannot refund the shipping fee as it was paid to the shipping company and cannmot get back. We sincerely sorry for the inconvenience. We have sent you a new message, we would appreciate if you could keep contact with us, we would glad to help you to fix the problem. Thank you very much for your cooperation and understanding.
Kindly
Everbuying Customer Service Manager
Trés bon site
Plusieurs achats effectués, et produits toujours conforme a la commande
Recommandé
Wow! All the whining going on here! I buy hundreds of items from everbuying to resell in my store- these are unbeatable near-wholesale prices you are getting folks, cut them some slack! Your order will take 3 to 5 days to process- is that unbearable? Shipping is slow, yah, but did you also notice its FREE! No complaints about that, huh! Items are good quality for the price-my customers are always pleased!
Phones are cheap and nice according to the reviews but I'm still waiting for my order to be shipped. Ordered it 04/01/14 and the order is still processing even after choosing expedited shipping :/
Dear David T,
Thank you for your comment. We are sincerely sorry for the inconvenience. I would appreciate if you could provide me your order number, I will help you to check the details of your order.
Thank you very much for your cooperation and understanding.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com
DO NOT BUY FROM THIS WEBSITE! I placed an order in January of this year, first off, it took a full month to receive the units and that was after I complained (it appeared they had forgot to send the order in the first place); the order was for 3 electronic cigarette batteries. They all arrived and were extremely light in weight, they would not charge and appeared to be missing the core battery unit inside. I again emailed their customer service and they told me to wait 2 more weeks to receive 3 new batteries which would put me out of range of making a complaint to PayPal. When I asked about the new shipment, they responded that they never sent it but offered me a refund of 1/2 the amount and a coupon. I said no, I wanted the full amount and they continued to haggle with me and I finally caved at a partial refund... it is now April, and I am still waiting... (order E**************)
I purchased a complicated digital watch that came with no instructions on how to use it. The second half of my order never arrived. Everbuying has ignored 8 of my requests for help. This company is a rip-off, stay away from them, my friends!
Dear gary w. M
Thank you for your review. We are sincerely sorry for the inconvenience. Please kindly provide us your order number, we will help you for the problem. Thank you.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com
I ordered a phone Wednesday night, it's Friday afternoon. Website says it ships in 24 hours but my order is still in processing. When is my order going to ship, I paid extra for faster service!
Dear Kaitlyn N.，
Thank you for your review. We are sincerely sorry for the inconvenience. Your order may delay by the weekend. I would appreciate if you could provide me your order number, I will help you to check the details of your order.
Thank you very much for your cooperation and understanding.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com
I tried emailing them to see when my phone was gonna be shipped out cause it said under the phone ships in 24 hours and its now been 72 hours. And its processing still. I wanna know what's going on with my order and also wanna know when its gonna finally be shipped out. Thanks
It was a pleasant transaction. They communicated and answered my questions very well and in a timely manner. Would recommend site to a friend.
Yadda yadda yadda! Now the truth. Ever buying are a Chinese company with a wide range of goods. Some in stoch, some third party. Remember that when you by from them YOU ARE THE IMPORTER AND MAY HAVE TO PAY IMPORT DUTY. This is a norm for most Goode over about £50. The company themselves give excellent prices and do accept returns willingly. I've been using them for over a year and find them an excellent source of low price high quality goods. Patience and realism are all that are needed. Well done everbuying
Okay so i ordered a phone saterday night of last week where the hell is it because i really would like to know i even got express shipping...
Dear customer,
Thank you for your feedback. We apologize for any inconvenience that we have caused. I would appreciate if you could tell me the order number or contact our customer service, we will help you to check the problem and fix it for you. Thank you very much for your cooperation.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com
DO NOT BUY FROM THIS WEBSITE! It is not a scam, but the sizing they use is way off, and the quality is terrible. The sweater I ordered ripped on the first day, and the watch snapped putting it on for the second time!
I will not be ordering from this website, they take your money and send out terrible quality products.
The sweater, claiming to be XL, did not fit me. (I fit into a large/medium in Canada) I understand the sizing different between North America and Asia or where ever they ship from, but come on, I didn't fit into the thing. I gave it to my younger brother, who ripped it while PUTTING IT ON. Unbelievably cheap material!
Dear Austin L.,
Thank you for your comment. We are sincerely sorry for the problem that you have encountered. We stand behind every item we sell, you can contact our customer service about the problem. We will give you compensation for the inconvenience and the problem. Thank you for your cooperation.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com
From the business
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Shaunette B.,
Thank you for your review. We sincerely apologize that you still have not got your package. We can offer you refund for the package. Or we can resend a new package to you. We have sent you message about the problem, and I would appreciate you could keep in touch with us, we will help you to resolve the problem. Thank you very much.
Kindly
Everbuying Customer Service Manager