Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
This summary is generated by AI, based on text from customer reviews
I ordered my phone 46 days ago and I still don't know where is my phone. I wrote several times to the customer centre which tricked me into waiting for 40 days so now I don't know what to do. Any tip?
Si quieres importar de china a tu país fácil y sin que te queden dudas Everbuying es lo ideal, pues la pagina esta perfectamente diseñada y la tabla de especificaciones que usan para los productos como tablets o smartphones no te dejan con ninguna duda pues describe perfectamente el producto tal y como lo vas a recibir, pues no mienten en lo mas mínimo sobre las características del producto. También te ofrecen puntos y cupones constantemente con los cuales siempre consigues descuentos extra, si siguen así pronto sera la pagina líder en su ramo.
My experience with everbuying has always and probably will be a absolutely positive one. They have so many clothes that eventually even someone as picky as me can find exactly what they're looking for and it helps so much to just go online and select the perfect clothing instead of having to run around the mall all day. 5 stars most definitely!
This is the first online site that I had my first transaction with. At first I thought that I was just going to lose my money for undelivered goods, but guess I was totally wrong. I like the type of service this site offers, among them promotions, timeous deliveries, marvellous customer care, and a wide range of fantabulous products.
"Great store. Every order was quickly dispatched and received on time and seller responce was vey quick when I needed an explanation! "
They are always there to help and very considerate. Everyone makes mistakes but its the ones who admit to it and make changes to make it right that matter. Everbuying is no different... They are AWESOME!
A well designed Website full of high quality products and stunning offers, all of them with amazing low prices and an excellent post-sale staff, 100% recommended.
Great customer service. Order received soon, I ordered a watch with a cable and iphone cover. Watch didn't work. When i informed them it was out of stock. So they sent me a watch that was more expensive than what i ordered and it was great one. I still use it. So great experience with them.
Every order is send fast, and items are good quality. Excelent contact with seller. I recomend this seller.
I have purchased various items from Everbuying, which have always arrived in perfect condition. Prices are amazing and selection of products on their site is spectacular.
Huge selection of low prices just a wonderful site.
The web site is very friendly and easy to use.
My experience as a buyer is even better than in Ebay.
The costumer service is very good as well. You always will have an answer within one day.
Good prizes, great products.The problem is that they run out of stock easily and then you have to fight with customers care to send your item or something similar.
Very efficient and value for money site, postage delivery very quick
EverBuying is best shop with best prices and discounts for all. I have only good experiences with EverBuying. I bought this "IP100 IR Night Vision 720P HD Wifi IP Camera" and "Tronsmart T1000" and both are very good products. I can freely recommend this shop to all.
Everbuying has the best price and selection. Great Service!
Good price, many items. No problems with shipping.
But, they have a bit foolish support.
I found this site thruw searching. When i checked the covers and cases for my iPhone 6. I saw that on everbuying they had the most special ones. I checked many sites for other, but never found.
I placed my order and i get good informations regarding delivery. When they ship the item, they take a picture of the package. How nice is that!
Also they eb points are very interesting. For extra discount! So I could really recommend this site to everyone.
Everbuying do my shopping that I am very happy with this company.
They are the best of all enterprises in China.
Excellent customer care, excellent products.
Deals have them everbuying.
I congratulate you and thank you very much for everything
Very good communication between shop and me. Good prices, make order next time too. A liitle bit longer processing time.
Answer: Dear IVAN, Thank you so much for your inquiry. Usually, to guarantee seller and buyer benefit, our financial department need to verify the payment information. For more details please check: http://www.everbuying.net/m-article-id-92-pid-.html Best regards, Everbuying Customer Service
Answer: Dear James, We respect your opinion. It will be nice if you can respect the positive reviews too because it is not fair to accuse other honest reviewers of being liars. We will work harder to minimize the possibility of a recurrence. Yours sincerely, Everbuying Customer Service
Answer: No, forget about it, ask for your money and buy it elsewhere. Everbuying is a scam
Answer: E mail them every day until you get an answer... Telephone them also... Never ever buy Chinese products... They are junk... Try Japanese, Korean or American products... And never order from EverBuying
Answer: Be carefull n stay away from that company faulty product almost n very bad service I advise u as I advise all my friends n everyone ask me
Answer: Dear Micheal J., We are NOT a scam. Please note that we are a proper registered company that has been around since 2007. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Yours sincerely, Everbuying Customer Service
Answer: I honestly don't know anymore. July 2015 I paid for a tablet via PayPal, received in good time, but it was pretty much dead. Plugged it in with the provided charger, took 5 days to reach 65%, so I mailed them back. Most apologetic, they suggested getting it fixed locally. No thanks, there goes any warranty. So asked to RMA, which took some time to be accepted - mid-August, in fact, so about 3 weeks. They said to mail back using flat rate shipping, no courier, so at least a month in transit. Instead, I sent it with a friend who was returning to China. Otherwise around $50 to mail registered. It should have reached them late September. I heard nothing back, so queried them in early November, and they said they would repaitr it and re-ship it. But I had asked for a refund, not a repair. They said they'd give me credit and I could order something else. But the credit did not show up. Only when I launched a PayPal dispute did it appear, early in December. So I placed an order using the credit plus an extra $30, and heard nothing. No acknowledgement, no response to queries, until I again filed a PayPal dispute. At which point an instant refund of the $30. So now I'm back to credit and have placed yet another order, and we'll see what happens with that. If it is fulfilled, I'll assume that they're just not very good at business; if it is not fulfilled, then I'll find all the sites I can that carry reviews and repeat this whole frustrating story wherever I can. More as the story unfolds...
Answer: Dear Martin, We have sent you an email with the resolution, please check it. Yours sincerely Everbuying Customer Service
Answer: It depends also of your delivery choice. A free shipment is done by classic post. So there is no trackings My first buying was done with expedited delivery so with DHL. There was a tracking info. But my last buying was done with free shipment so without any tracking.
Answer: Yes, they send to everyone.
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
Dear Adit,
We very much regret that the issue has occurred and are fully committed to resolving it.
We have checked with the shipping company and it seems that you filled the wrong shipping address by accident. The shipping company failed to contact you.
Regarding your order, we have sent you an email, please kindly check it and we will solve all the issues for you soon.
Best Regards
Customer Service