Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
This summary is generated by AI, based on text from customer reviews
Hi There. I bought some stuff from the site reached are good cheap stuff worth buyers, many of them at prices much lower than in stores.
I made my payment for a phone which came up to $150 and was provided with a tracking number for tracking after shipping. As l write to you its now more than 60 days after the order was shipped and l haven't received it, tracking is still static and has never changed since the first day.
I made my payment through Paypal using my Ecocash debit card. I contacted Paypal with a a view of getting a refund and they advised me that 45 days had since lapsed since the day l had made the payment and they could not help. Everbuying had asked me to be patient as my order was being shipped (They were buying time so that the Paypal protection lapses, I assume)
Efforts to have my order reshipped or for me to get a refund have fallen on deaf ears as they insist that they shipped the order and it might have been lost and as a result they are not accountable as l did not pay for shipping insurance! They are now offering to make a refund of $50 or I pay another $75 for them to reship the order. For avoidance of doubt l have attached my communication with them.
What l need to know is is there a way or ways that l can use to recover my money? I will be grateful if you can offer suggestions
Secondly l humbly request that you do another article to warn the general populace on how they can easily get milked by these online stores esp Everbuying. I bought 4 other items from Ali Express 2 weeks after the Everbuying transaction and received all my orders well on time
May you please ban Everbuying from giving people the same responses. These are genuine fraud cases being brushed aside by referring people to their accounts
If your looking for quality products with a fun and exciting shopping experience, you have to check out this site, so many products so much fun that you could spend days on this site. There is no kidding here your purchases are secure, use PayPal or just a card no matter what safe secure because everbuy.net don't mess around. So fi d a gadget, clothes shoes whatever you want free shipping on some items also. Go there now, www.everbuy.net.
How this company sell something that doesn't have in his hands? One week and my order is still processing. The answer from everbuying: we don't have the order! Can u wait a little bit more?. Is this a fraud or they really are a company?
Dear Robert,
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.
Best Regards
Customer Service
I am happy with the phablet that I bought on 11/28/2014 and even exceeded my expectation in its performance. However, the shipping is so slow that it takes a VERY patient customer to get the product.
I am relatively new to the community of Everbuying. I have registered about 2 months ago. Since then I have bought some products too. Everbuying have an excellent and very efficient customer service since the officers always reply within 24 hours. This online store has a wide range of good quality products with reasonable prices which everyone can afford. On a separate note, shipping is not that efficient, however I am very satisfied with Everbuying community's service.
Mi sono trovata bene ordinando su questo sito. Molto cordiali e socievoli. Unici neo la tempistica. Altrimenti sarebbe da 5 stelle
Great website, amazing good quality products at surprisingly low prices! Would recommend them to anyone!
Excelente site o everbuying.com compro sempre la agora totalmente de confiança
I have made a number of purchases from EverBuying and have always been please with their sales service. Their after purchase and support service is not so good, but still OK.
I like the variety of the products, but I would prefer better and quicker support, since I had some issues with my rewards (EB points) and I couldn't find solution easily. I will buy from them again.
The experience of purchasing on EverBuying is really good. The website is easy to use and the prices are great!
The order processing and the shipment took ages! It arrived after almost 4 weeks. When it did, ALL of the clothing I ordered were way too small for me. NONE of them fit. I usually wear M size, but I ordered L size to be on the safe side. Still didn't fit. Word of advice, order 2 size bigger for any clothing. Contacted customer service to ask for return address. The live chat is available only for before purchase. Anything after, you have to fill an online form. They replied back the next day, ASKING FOR PICTURES! Wtf do you need pictures for? You already know what you have sent me for Gods sake! Also, they claim free shipment but when you proceed to check out, they add extra charge for certain items (They call it tracking fee)
Still waiting to see how I can return these products!.
Thank you for your email, and we are very sorry for all the inconvenient we caused. Regarding your order, we have sent you an email, please kindly check it and we will solve all the issues for you soon.
Very good page, easy to search and buy.
No problems during the process or the shipping.
Ch
It was super good. I am going to order drone too :)
I bought in this shop, an excellent choice of electronics. Excellent shop with low prices, always I receive answers to all questions. I am very happy with my purchases, fast shipping, good prices, good communication, good points program. I recommend this store!
Its a fake site im still waiting my order but i did nt get. I have order last 40 day age to my digital watch when talk with a custmore care he did nt explain right. Next time im nt use this site...!
Thank you for your email, and we are very sorry for all the inconvenient we caused. Regarding your order, we have shipped it out, the tracking number is RS199021837NL, please kindly wait.
Well here we go again another saga about an online Chinese company which is called everbuying a part of globalproducts, this is the second time I've had to deal with globalproducts first was gearbest which they all affiliated, I have been waiting for almost 45 days 30 of those days being business days for a smartwatch to come that I had bought and paid for November 25th, they shipped it using Hungary post, sense they had shipped it using Hungary post it still to this day says 2014/12/12 12:39 HUBUDA, Hungary International item processed in originating country t
12:39 HUBUDA, Hungary International item has left originating country and is en route to Canada 11:24 HU1005, Hungary International item mailed in originating country, I have called Canada post they said I need to call the shipper of course I contact them all they keep saying is wait as it said says written by other reviews they brush you off, I would like my money now but they said wait till January 15th I'm done waiting, I understand shipping is free but no one should need to wait this long for a product not to arrive, I've ordered from DX.com after I put this order in its already arrived and shipping is free, I'm not sure why globalproducts shipping aka Everbuying is so bad, I'm also not sure what there thinking but if they want to keep costumers they better get there act together, This is my first review till I see action and get my money back there will be many more reviews here and Facebook if I don't get money back fast.
Thank you for your email, and we are very sorry for all the inconvenient we caused. Regarding your order, we have shipped it out, the tracking number is RR283657138HU, please kindly wait.
Ordered Bluedio N2. Very compact headphones. Really hold a charge for 4 hours while listening to music. Connect is very simple. The sound is surprisingly high-quality for this size. Fast shipping NLpost.
Answer: Dear IVAN, Thank you so much for your inquiry. Usually, to guarantee seller and buyer benefit, our financial department need to verify the payment information. For more details please check: http://www.everbuying.net/m-article-id-92-pid-.html Best regards, Everbuying Customer Service
Answer: Dear James, We respect your opinion. It will be nice if you can respect the positive reviews too because it is not fair to accuse other honest reviewers of being liars. We will work harder to minimize the possibility of a recurrence. Yours sincerely, Everbuying Customer Service
Answer: No, forget about it, ask for your money and buy it elsewhere. Everbuying is a scam
Answer: E mail them every day until you get an answer... Telephone them also... Never ever buy Chinese products... They are junk... Try Japanese, Korean or American products... And never order from EverBuying
Answer: Be carefull n stay away from that company faulty product almost n very bad service I advise u as I advise all my friends n everyone ask me
Answer: Dear Micheal J., We are NOT a scam. Please note that we are a proper registered company that has been around since 2007. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Yours sincerely, Everbuying Customer Service
Answer: I honestly don't know anymore. July 2015 I paid for a tablet via PayPal, received in good time, but it was pretty much dead. Plugged it in with the provided charger, took 5 days to reach 65%, so I mailed them back. Most apologetic, they suggested getting it fixed locally. No thanks, there goes any warranty. So asked to RMA, which took some time to be accepted - mid-August, in fact, so about 3 weeks. They said to mail back using flat rate shipping, no courier, so at least a month in transit. Instead, I sent it with a friend who was returning to China. Otherwise around $50 to mail registered. It should have reached them late September. I heard nothing back, so queried them in early November, and they said they would repaitr it and re-ship it. But I had asked for a refund, not a repair. They said they'd give me credit and I could order something else. But the credit did not show up. Only when I launched a PayPal dispute did it appear, early in December. So I placed an order using the credit plus an extra $30, and heard nothing. No acknowledgement, no response to queries, until I again filed a PayPal dispute. At which point an instant refund of the $30. So now I'm back to credit and have placed yet another order, and we'll see what happens with that. If it is fulfilled, I'll assume that they're just not very good at business; if it is not fulfilled, then I'll find all the sites I can that carry reviews and repeat this whole frustrating story wherever I can. More as the story unfolds...
Answer: Dear Martin, We have sent you an email with the resolution, please check it. Yours sincerely Everbuying Customer Service
Answer: It depends also of your delivery choice. A free shipment is done by classic post. So there is no trackings My first buying was done with expedited delivery so with DHL. There was a tracking info. But my last buying was done with free shipment so without any tracking.
Answer: Yes, they send to everyone.
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
Dear victor,
We very much regret that the issue has occurred and are fully committed to resolving it.
All estimated/typical delivery time are derived from real world data collected from past orders.
They are approximate times for reference only. However, please understand this is an estimate. The shipping speed is outside our control and is dependent on the courier company.
Regarding your order, we have sent you an email, please kindly check it and we will solve all the issues for you soon.
Best Regards
Customer Service