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Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
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Firstly I bought a phone about 2 weeks ago and it is still not here. Secondly the live chat never works. Thirdly the ticket doesn't really work. Fourthly I can't even track my device when they gave me a number. And finally I get spams in my email.
I bought in this shop few goods and I'm pleased that I see fast service and delivery. On some days I can see discount sales and it's cute too. So you also can try to buy in this shop.
Hey. I love this store. I bought a tablet. I am very happy with my purchase. Payment is very reliable. A very good quality. I got a picture of your order. Sending took 3 days. Sending came to me for 20 days. This is a good indicator of. Very fast. Goods original. Full set. All new. I recommend this store. I would buy again
"I ordered from Everbuying a pen in order to test the site. My order delivered on time. The item was excactly as described. I totally recommend Everbuying!
The first time I bought on everbuying.com site. This is a great shop where you can find everything. I heard about it befire, but buy there had never. I started with a small purchase - toy for kid. Place, guarantee of payment by PayPal. Delivery is very fast, unlike some other online stores. They packed my order very well. When I received my order at the post office, technical support everbuying.com contacted me. They asked if everything was okay with my order, I satisfied? It's nice to feel that the store cares about you. I will be glad to order anything else in this online store! Maybe, new smartphone?
Buy online everbuying, headphones Tennmak. Based mobile discounts and points was a very good price. Sent the parcel quickly. Good deal, I recommend the site for shopping. Order No.: EP**************, Order date: 03/31/2016 15:45:19 PM
I need to send for a give cheap smartphone. First of all I seach a DOOGEE X5. After a long seaching I decided to order from everbuying store. After payment with PP phone was send in 3 days. And shipped by SG post. In 3 weeks I received it and test all.
Really nice smartphone for a low price.
Good store will make more orders in future.
Just recently I saw this shop and there is an action on the phone, ksiaomi redmi note 2, intact was a very nice and low. I have and I decided to make the first purchase in this store. Payment, the next day had already been sent. After two weeks I got the phone in his hands. It is packed with good, working phone and an adapter for charging included. I am very pleased with the service. And I will continue to buy in this store. I recommend this store. Their service at the height of
I took the plunge and made three purchases from Everbuying the first back in early to mid march, now over 2 months ago and unfortunately, never received any items that I ordered. Upon trying to contact them about the issue, I was met with another impenetrable faceless wall of deception. Firstly, the live chat is non operative, all the time, secondly, the convoluted and protracted ticket system is also inoperative, as it disallows certain required boxes to be filled in, instead booting you to an endless cycle of blank screens, removing any text you manage to fill in to the other boxes. The emails I have sent all bounce, and yet they still send me marketing rubbish endlessly, showing that they are still trading. In my unfortunate experience with them, they have proven to be totally bogus, and I seriously recommend finding an alternative Chinese reseller.
Dear Alasdair,
Thank you so much for your important feedback.
The normal shipping time for flat rate shipping will be around 10-25 business days, but there are some external factors which may cause some delay.
We have received your ticket and we have replied to it, please check and if you have any other question, please reply back to us.
We would like to apologize for the inconvenience we may have caused.
Best regards,
Everbuying Customer Service
I recommend to shop at Everbuying. Quick courier delivery. Order to Ukraine delivered 21 days in the original packaging. I received a very good smartphone. Only positive reviews. Large internal memory capacity and good performance at a reasonable price. Check on the official website of Doogee has confirmed the authenticity of the smartphone.
I order a bluetooth headset about a week ago my order is still saying processing i cant contact nobody by email or phone i wont be ordering from them no more
Dear nathan,
Thank you for taking your time to write your review.
We have marked the processing time for all the items on their page, you can check it before you place the order.
We have contacted you with the order information in the email, please check and reply to us.
We very much regret that the inconvenience has occurred on you.
Best Regards
Everbuying Customer Service
Nice seller! I love everbuying because it send my item very quick. Support is very nice! Good dilevery. I reccomend everbuying
When it's a "non-rush" times I cannot accept that the handling time is 5 days.
And it just an Xiaomi Redmi Note 2.
Also, I was not able to rich them by the chat.
They have a ridiculous limited-poor operating hours in the c. S chat.
Dear Einav,
I want to start by apologizing to you for what has happened.
We are sorry to hear you've had difficulties to reach us. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours.
Please understand after we receive your order, normally it will take us some time to prepare the items.
We have contacted you by email with our solution, please check and reply to us.
We appreciate your valuable feedback.
Best Regards
Everbuying Customer Service
Please people do not buy any product from Everbuying.net, they are 110% ripoff and provide false products and false items to us. You basically have to wait nearly about 2 months for their products to arrive and their customer service is so bad that they even don't know what they are talking about.
I ordered a watch called N0.1 G3 from them around 2 months ago and after sending them many messages they replied back to me saying that they have shipped the product with a tracking number, when I tried the tracking number in the given courier website I only got a message that the item is pre-advised and that's it. Since then till today I am getting the same message every time I check with the tracking number.
Even the courier company said to me that they do not have such package and that they do not have any information about the package yet as they have not received any package from Everbuying.net.
Now Everbuying.net is saying to me that I have to wait for another 3 weeks and if nothing happens I should let them know and they will do something.
This is bull$#*!, they doesn't have any product with them and once the customer orders anything from their website they just take the order and then orders the product from the suppliers and if they are lucky and gets the product then they send the product to the customer.
This is totally bull$#*! customer service, I have suffered a lot from these morons and requesting everyone of you to not buy anything from there people.
Dear Parminder,
I want to extend my sincere apologies for the problems you have experienced.
Although the standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, there are some external factors which may cause some delay.
We have taken care of your complaint and will offer you a resolution. Could you please message us your correct order number?
Thank you for your support and patience.
Best Regards
Everbuying Customer Service
Everbuying is a really Professional online shopping website. I recommend it to everyone WHO wants a secure online shopping. Experience it! You will not be able to give up!
I have ordered a cellphone. Everbuying promissed to send some accessory as a bonus for free but they never did so. They have sent me just the cellphone.
Their support team answered to me that they were going to send the accessory to me as soon as possible. After one month I asked them again. They told me that this item has been removed from my order and it could not be sent to me.
After this experience I decided to post this review here in Sitejabber. Then Everbuying offered refund to me and sent appologies.
Thank you for shopping, I will shop here again.
Good quality original Xiaomi paper notebook with Mi Rabbit logo from everbuying. It is just fun to write or draw it on good quality paper sheets. Nice item with a nice price. Delivered less than one month. Good shipping in my opinion.
After purchasing a crocheted blanket for keeping warm while watching TV, as a gift for our daughter, Everbuying didn't ship for ten days and it took another 14 days to arrive. It was meant to be a gift and missed the due date by about 2 weeks. In addition, the item was wet and smelled of mildew. Not sure how it got wet since the packaging seemed secure and waterproof, but it smelled to high heaven when opened. The item cost about $64 USD, Everbuying made a partial refund offer of $19 USD. Who would want a mildewed comforter for their child and spend $45 USD for the privilege of having the useless thing. I am still wrangling with Everbuying through PayPal, and demanding all of my money back!. I have agreed to return the item at my own expense, if necessary... although I can't imagine why anybody would want it. I wouldn't put it past them to resell it, though. Beware if buying from these folks... not customer oriented at all!
Dear Joe,
We regret that our service and the item did not meet your expectation.
Please understand after we receive your order, normally it will take us some time to prepare the items.
We have checked but we cannot find your order information, our order number should begin with the letter E, would you please check again and offer us the correct number?
We appreciate your valuable feedback.
Best regards,
Everbuying Customer Service
The store take the big step in services and now order processing is faster than ever.
I make the order #EP************** on March 05 2016 and within one day seller send me the parc
Good shop. The managers are very nice and helpful people. Shipping and delivery is very fast. Product quality for a minimal price. Assortment of goods in the store is very large. Thank the store for what it is. Everbuing the best.
Answer: Dear IVAN, Thank you so much for your inquiry. Usually, to guarantee seller and buyer benefit, our financial department need to verify the payment information. For more details please check: http://www.everbuying.net/m-article-id-92-pid-.html Best regards, Everbuying Customer Service
Answer: Dear James, We respect your opinion. It will be nice if you can respect the positive reviews too because it is not fair to accuse other honest reviewers of being liars. We will work harder to minimize the possibility of a recurrence. Yours sincerely, Everbuying Customer Service
Answer: No, forget about it, ask for your money and buy it elsewhere. Everbuying is a scam
Answer: E mail them every day until you get an answer... Telephone them also... Never ever buy Chinese products... They are junk... Try Japanese, Korean or American products... And never order from EverBuying
Answer: Be carefull n stay away from that company faulty product almost n very bad service I advise u as I advise all my friends n everyone ask me
Answer: Dear Micheal J., We are NOT a scam. Please note that we are a proper registered company that has been around since 2007. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Yours sincerely, Everbuying Customer Service
Answer: I honestly don't know anymore. July 2015 I paid for a tablet via PayPal, received in good time, but it was pretty much dead. Plugged it in with the provided charger, took 5 days to reach 65%, so I mailed them back. Most apologetic, they suggested getting it fixed locally. No thanks, there goes any warranty. So asked to RMA, which took some time to be accepted - mid-August, in fact, so about 3 weeks. They said to mail back using flat rate shipping, no courier, so at least a month in transit. Instead, I sent it with a friend who was returning to China. Otherwise around $50 to mail registered. It should have reached them late September. I heard nothing back, so queried them in early November, and they said they would repaitr it and re-ship it. But I had asked for a refund, not a repair. They said they'd give me credit and I could order something else. But the credit did not show up. Only when I launched a PayPal dispute did it appear, early in December. So I placed an order using the credit plus an extra $30, and heard nothing. No acknowledgement, no response to queries, until I again filed a PayPal dispute. At which point an instant refund of the $30. So now I'm back to credit and have placed yet another order, and we'll see what happens with that. If it is fulfilled, I'll assume that they're just not very good at business; if it is not fulfilled, then I'll find all the sites I can that carry reviews and repeat this whole frustrating story wherever I can. More as the story unfolds...
Answer: Dear Martin, We have sent you an email with the resolution, please check it. Yours sincerely Everbuying Customer Service
Answer: It depends also of your delivery choice. A free shipment is done by classic post. So there is no trackings My first buying was done with expedited delivery so with DHL. There was a tracking info. But my last buying was done with free shipment so without any tracking.
Answer: Yes, they send to everyone.
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
Dear Saaid,
Thank you for taking your time to write your review.
We are sorry to hear you've had difficulties to reach us.Our customer service is available 24/7 on the livechat and via the tickets.We reply to all tickets within 24 hours.
Please understand after we receive your order, normally it will take us some time to prepare the items.
We have contacted you in the email and offer you several solutions, please reply to us.
We cannot apologize enough for the inconvenience this have caused you.
Best regards,
Everbuying Customer Service