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Experience: Shopping, Clothing & Fashion, Computers & Technology
Member since April 2016
When it's a "non-rush" times I cannot accept that the handling time is 5 days.
And it just an Xiaomi Redmi Note 2.
Also, I was not able to rich them by the chat.
They have a ridiculous limited-poor operating hours in the c. S chat.
I want to start by apologizing to you for what has happened.
We are sorry to hear you've had difficulties to reach us. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours.
Please understand after we receive your order, normally it will take us some time to prepare the items.
We have contacted you by email with our solution, please check and reply to us.
We appreciate your valuable feedback.
Everbuying Customer Service
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