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Everbuying.net
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Everbuying.netReviews 1,832

3.1
everbuying.net

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Everbuying.net Reviews Summary

Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.

This summary is generated by AI, based on text from customer reviews

service
390
value
373
shipping
381
returns
278
quality
357

We monitor reviews for authenticity

RU
2 reviews
1 helpful vote
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MiPow BTL300
May 18, 2016

This store is very good, fast respond to the appeal, and the good things in this store are the prices. And coupons can be used in conjunction with the points. I like this store, it is best for me.

Date of experience: May 17, 2016
RU
1 review
1 helpful vote
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Useful thing for 1 cent
May 18, 2016

EP**************
Adapter for all types of sim-cards.
A very useful thing for those who frequently change the SIM card.
Thank you, Everbuying!
Excellent shop!

Date of experience: May 17, 2016
NL
1 review
1 helpful vote
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Excellent shop
May 18, 2016

Many times to buy in this shop, I have only positive experiences. I buy there various electronics, smart phones and tablets. All came in excellent condition, well upauovano and corresponds to the description
I will continue to buy in this store, I recommend.

Date of experience: May 17, 2016
RU
3 reviews
1 helpful vote
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Good site, good buying
May 18, 2016

In my first order EP************** in this store i'm got the perfect fitnes tracker: xiaomi mi band 1s. It is modern popular gadget has amazing discount at that time and i very happy that i got what i want and saved a lot of money. My order was shiped in short time and i recived

Date of experience: May 14, 2016
Slovakia
1 review
0 helpful votes
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- this was my first purchase on this e-shop since it had the best price for the product that I was looking for. Since I was a new customer they have provided me some promotional points which you can redeem on discount for the first purchase, so the price for the product was even lower.
To my surprise this was preorder and item has been shipped right after the restock. They have provided Free shipping, which was nice and tracking number for the parcel.
Parcel has arrived pretty fast, good packed and without any damage.
Very smooth transaction, positive experience, highly recommend especially if you are looking for promotions special offers and deals.

Date of experience: May 13, 2016
RU
1 review
0 helpful votes
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Good shop
May 13, 2016

Bought in this shop xiaomi mi band 1s at an extremely low price, sent the next day, high-quality packaging, arrived quickly, product quality, and original. Thank everbuying.com

Date of experience: May 13, 2016
Italy
1 review
1 helpful vote
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Hi geeks and buyers! Everbuying.net is a great online store with low prices and so much variety of products for the buyer to choose. My last order EP************** - Xiaomi Redmi Note 2 TDD 16GB - was received after 3 weeks. Its amazing smartphone - FHD, 2GB RAM, excellent cameras, MIUI 7. Everyday they offer deals and coupons and reward points so the prices are super low. The shipping and handling is fast and I recommend paying for tracking number and shipping insurance so you can be safe that your purchase is going to arrive with no problems to your home. The customer support is also great, they're responding within 24 hours of your request. I highly recommend the site to all my friends and family and I'm going to continue make purchases from them.

Date of experience: May 12, 2016
GB
3 reviews
6 helpful votes
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WARNING!
ahappydeal.com, gearbest.com, everbuying.com, everbuying.net are all the same company. I am pretty sure they have paid people to post the positive reviews, they only allow positive or relatively neutral reviews posted on their site. They sell cheap, more often then not, faulty merchandise. When you have a problem with it (an you will) they will break the law and not take it back despite UK law now stating it is required for online retailers to take returns without even needing a reason for any online purchases within the first 14 days of receiving the goods. They instead offer only store credit so you can buy more of their cheap goods. If you insist on returning it they will make you pay to ship all the way back to China. So basically if you order from them you'll end up losing money and more importantly lots of time from your life.

Date of experience: May 10, 2016
Germany
1 review
1 helpful vote
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Nice small radio with sd card and usb support. Good radio sensitivity. Plays well for its size. Have a flashlight. Powered by a BL-5C battery for about 10 hours. Loved it! Thanks Everbuying for a quality product!

Date of experience: May 9, 2016
Sweden
1 review
1 helpful vote
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I ordered Xiaomi Redmi Note 2 on everbuying with promotion code EBRMN2 with total price 107.47$ (26 March) - Its best choice for this money and received parcel after 3 weeks (its fast delivery in my country). Item new and works fine (FHD display, 2 GB Ram, powerfull CPU Xelio, amazing MIUI 7, quality cameras, battery with real capacity 3000mAh!). everbuying.com in my white list (good shops) now.
I highly recommend Xiaomi Redmi Note 2 and buying items on everbuying.net

Date of experience: May 9, 2016
Canada
1 review
0 helpful votes
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I want to tell you my story. My purchases on the Internet started with a bad experience. Two years ago I bought an iPhone, but it turned out to be fake. So I'm afraid to buy on the Internet. But after my friend bought several times in everbuying.net, I gave up. And here I am owner of a new Xiaomi Redmi 3. Fast delivery and reasonable prices. Many thanks to the shop. Now I will only buy from you.

Date of experience: May 8, 2016
California
4 reviews
4 helpful votes
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I bought a watch from them. After 4 weeks I got the watch. It came without case/ instructions. They shipped inside a bubble envelope. After 3 weeks that i wore this watch the lower hand came off and the watch stopped working. I contacted everybuyung.net but they did not replied. So I opened a case with Paypal. 2 days before I could escalate the claim or Paypal were going to close the case Everybuy replied just to gain time and made me loose the possibility to escalate the claim.

Date of experience: May 7, 2016
Mira L. — Everbuying.net Rep
over a year old

Dear Giuli,

Thank you for sharing your feedback. We regret things did not work well for you.

For this issue, we have contacted you with our solution in the email, please check and reply to us.

We would like to apologize for the inconvenience we may have caused.

Best regards,
Everbuying Customer Service

RU
3 reviews
0 helpful votes
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Homtom HT3
May 7, 2016

For the first time I bought a smartphone Everbuying. I was very happy with the purchase, delivery fast, good quality. I advise this store.

Date of experience: May 6, 2016
Connecticut
1 review
1 helpful vote
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Added 06/04/2016

The customer service processed the replacement without fuss. The replacement tablet arrived unassumingly and surely which, I hope, will be the new face for the customer service. There is no request to remove/revise the review, but I feel that the business has changed enough to be commended.

Hence, I am replacing one star with 5 stars. However, I am leaving my previous comments intact so that people could see an evolution in the customer service and may want to give the company an opportunity to prove itself.

Added 05/22/2016

I had abandoned the broken tablet and any hope of a reasonable solution when Lani at the customer service reached out to me and agreed to a replacement tablet that I had suggested. This was a total surprise--and a pleasant one. Having received so many formulaic statements on the company's position, I have finally received one that is willing to look at the case from the customer's perspective. I hope that this signifies a fundamental change in Everbuying's practice in customer service: from ultra-careful defence of corporate interest to emphasis on serving customers (which will effectively serve the company, too).

I will leave the ratings intact for the time being, but l would edit the numbers and the review as a whole when the pleasant surprise should become reality.

The Original Comment

The 9.7' tablet had non-ending problems from Day 3: charger over heating, screen going sideways, Windows 10 breaking down and, two and a half months after its arrival, going completely dead. The company had refunded me thirty-some dollars in the company's "points" when Windows broke down--if I should have it repaired, I would have to pay nearly $50 to ship it and to wait for 2-3 months for its return. When the tablet went dead, I was offered $10 in points or pay for shipping to have it fixed. The customer service representatives thumb their noses at the customers when they gleefully tell customers to check on the cost of shipping. They even had the guts to ask me to buy a new tablet to replace the dead one. Because of the unpleasant past experiences with their customer service, I do not bother this time. Instead, I cut my loss and move on.

Date of experience: May 6, 2016
Ukraine
1 review
0 helpful votes
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G1W-CB Full HD Car Recorder
May 6, 2016

I bought a good inexpensive car video recorder for little money in the store. Delivery to Ukraine for 22 days. I am satisfied with the speed of processing and delivery of orders. I recommend everbuying.net.

Date of experience: May 6, 2016
TT
1 review
0 helpful votes
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Awesome
April 29, 2016

Website is easy to search for and prices are competitive. Love the free shipping and my items arrive on time or sometimes before the average estimated delivery time.

Date of experience: April 28, 2016
Puerto Rico
2 reviews
3 helpful votes
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This site is not worth your time nothing works. Can not track my package cant even contact any one as the numbers you leave a message but at least you should have a way to contact this company and at least get information about your order will never use it again and I hope I get my money back

Date of experience: April 28, 2016
Mira L. — Everbuying.net Rep
over a year old

Dear James,

We would like to offer our apologies to you for the inconvenience.

We are sorry to hear you've had difficulties to reach us. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours.
We have contacted you with the delivery information in the email, please check and reply to us.

Thank you very much for your important feedback.

Best regards,
Everbuying Customer Service

Oregon
1 review
3 helpful votes
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Don't buy here
April 27, 2016

I ordered like 3 items here and it has been like a month now and no items. I want to be able to track my package not wait and hope for the best. ADD TRACKING ABILITY!

Date of experience: April 27, 2016
Mira L. — Everbuying.net Rep
over a year old

Dear dalton,

Thank you so much for your feedback.

The normal shipping time for flat rate shipping will be around 10-25 business days. All estimated delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
We have contacted you with the detailed information in the email, please check and reply to us.

We very much regret that the inconvenience has occurred on you.

Best regards,
Everbuying Customer Service

Ukraine
2 reviews
1 helpful vote
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Order EP**************. Fast delivery, good price. Nice quality phone, very powerful device, about 50k at Antutu benchmark. MIUI ROM is also very good. Completely satisfied with purchase. Highly recommended store

Date of experience: April 27, 2016
Washington
1 review
1 helpful vote
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Not happy
April 27, 2016

Never got items i ordered wast of time do not use this site alibaba.com was faster and cheaper and they come through. Everbuying sucks

Date of experience: April 27, 2016
Mira L. — Everbuying.net Rep
over a year old

Dear James,

We very much regret that the inconvenience has occurred on you.

Please understand after we receive your order, normally it will take us some time to prepare the items.
We have contacted you in the email and offer you the information, please reply to us.

We appreciate your valuable feedback.

Best regards,
Everbuying Customer Service

From the business

Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...


everbuying.net
Founded in 2007
Shenzhen, Guangdong, China