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Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
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This store is very good, fast respond to the appeal, and the good things in this store are the prices. And coupons can be used in conjunction with the points. I like this store, it is best for me.
EP**************
Adapter for all types of sim-cards.
A very useful thing for those who frequently change the SIM card.
Thank you, Everbuying!
Excellent shop!
Many times to buy in this shop, I have only positive experiences. I buy there various electronics, smart phones and tablets. All came in excellent condition, well upauovano and corresponds to the description
I will continue to buy in this store, I recommend.
In my first order EP************** in this store i'm got the perfect fitnes tracker: xiaomi mi band 1s. It is modern popular gadget has amazing discount at that time and i very happy that i got what i want and saved a lot of money. My order was shiped in short time and i recived
- this was my first purchase on this e-shop since it had the best price for the product that I was looking for. Since I was a new customer they have provided me some promotional points which you can redeem on discount for the first purchase, so the price for the product was even lower.
To my surprise this was preorder and item has been shipped right after the restock. They have provided Free shipping, which was nice and tracking number for the parcel.
Parcel has arrived pretty fast, good packed and without any damage.
Very smooth transaction, positive experience, highly recommend especially if you are looking for promotions special offers and deals.
Bought in this shop xiaomi mi band 1s at an extremely low price, sent the next day, high-quality packaging, arrived quickly, product quality, and original. Thank everbuying.com
Hi geeks and buyers! Everbuying.net is a great online store with low prices and so much variety of products for the buyer to choose. My last order EP************** - Xiaomi Redmi Note 2 TDD 16GB - was received after 3 weeks. Its amazing smartphone - FHD, 2GB RAM, excellent cameras, MIUI 7. Everyday they offer deals and coupons and reward points so the prices are super low. The shipping and handling is fast and I recommend paying for tracking number and shipping insurance so you can be safe that your purchase is going to arrive with no problems to your home. The customer support is also great, they're responding within 24 hours of your request. I highly recommend the site to all my friends and family and I'm going to continue make purchases from them.
WARNING!
ahappydeal.com, gearbest.com, everbuying.com, everbuying.net are all the same company. I am pretty sure they have paid people to post the positive reviews, they only allow positive or relatively neutral reviews posted on their site. They sell cheap, more often then not, faulty merchandise. When you have a problem with it (an you will) they will break the law and not take it back despite UK law now stating it is required for online retailers to take returns without even needing a reason for any online purchases within the first 14 days of receiving the goods. They instead offer only store credit so you can buy more of their cheap goods. If you insist on returning it they will make you pay to ship all the way back to China. So basically if you order from them you'll end up losing money and more importantly lots of time from your life.
Nice small radio with sd card and usb support. Good radio sensitivity. Plays well for its size. Have a flashlight. Powered by a BL-5C battery for about 10 hours. Loved it! Thanks Everbuying for a quality product!
I ordered Xiaomi Redmi Note 2 on everbuying with promotion code EBRMN2 with total price 107.47$ (26 March) - Its best choice for this money and received parcel after 3 weeks (its fast delivery in my country). Item new and works fine (FHD display, 2 GB Ram, powerfull CPU Xelio, amazing MIUI 7, quality cameras, battery with real capacity 3000mAh!). everbuying.com in my white list (good shops) now.
I highly recommend Xiaomi Redmi Note 2 and buying items on everbuying.net
I want to tell you my story. My purchases on the Internet started with a bad experience. Two years ago I bought an iPhone, but it turned out to be fake. So I'm afraid to buy on the Internet. But after my friend bought several times in everbuying.net, I gave up. And here I am owner of a new Xiaomi Redmi 3. Fast delivery and reasonable prices. Many thanks to the shop. Now I will only buy from you.
I bought a watch from them. After 4 weeks I got the watch. It came without case/ instructions. They shipped inside a bubble envelope. After 3 weeks that i wore this watch the lower hand came off and the watch stopped working. I contacted everybuyung.net but they did not replied. So I opened a case with Paypal. 2 days before I could escalate the claim or Paypal were going to close the case Everybuy replied just to gain time and made me loose the possibility to escalate the claim.
For the first time I bought a smartphone Everbuying. I was very happy with the purchase, delivery fast, good quality. I advise this store.
Added 06/04/2016
The customer service processed the replacement without fuss. The replacement tablet arrived unassumingly and surely which, I hope, will be the new face for the customer service. There is no request to remove/revise the review, but I feel that the business has changed enough to be commended.
Hence, I am replacing one star with 5 stars. However, I am leaving my previous comments intact so that people could see an evolution in the customer service and may want to give the company an opportunity to prove itself.
Added 05/22/2016
I had abandoned the broken tablet and any hope of a reasonable solution when Lani at the customer service reached out to me and agreed to a replacement tablet that I had suggested. This was a total surprise--and a pleasant one. Having received so many formulaic statements on the company's position, I have finally received one that is willing to look at the case from the customer's perspective. I hope that this signifies a fundamental change in Everbuying's practice in customer service: from ultra-careful defence of corporate interest to emphasis on serving customers (which will effectively serve the company, too).
I will leave the ratings intact for the time being, but l would edit the numbers and the review as a whole when the pleasant surprise should become reality.
The Original Comment
The 9.7' tablet had non-ending problems from Day 3: charger over heating, screen going sideways, Windows 10 breaking down and, two and a half months after its arrival, going completely dead. The company had refunded me thirty-some dollars in the company's "points" when Windows broke down--if I should have it repaired, I would have to pay nearly $50 to ship it and to wait for 2-3 months for its return. When the tablet went dead, I was offered $10 in points or pay for shipping to have it fixed. The customer service representatives thumb their noses at the customers when they gleefully tell customers to check on the cost of shipping. They even had the guts to ask me to buy a new tablet to replace the dead one. Because of the unpleasant past experiences with their customer service, I do not bother this time. Instead, I cut my loss and move on.
I bought a good inexpensive car video recorder for little money in the store. Delivery to Ukraine for 22 days. I am satisfied with the speed of processing and delivery of orders. I recommend everbuying.net.
Website is easy to search for and prices are competitive. Love the free shipping and my items arrive on time or sometimes before the average estimated delivery time.
This site is not worth your time nothing works. Can not track my package cant even contact any one as the numbers you leave a message but at least you should have a way to contact this company and at least get information about your order will never use it again and I hope I get my money back
Dear James,
We would like to offer our apologies to you for the inconvenience.
We are sorry to hear you've had difficulties to reach us. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours.
We have contacted you with the delivery information in the email, please check and reply to us.
Thank you very much for your important feedback.
Best regards,
Everbuying Customer Service
I ordered like 3 items here and it has been like a month now and no items. I want to be able to track my package not wait and hope for the best. ADD TRACKING ABILITY!
Dear dalton,
Thank you so much for your feedback.
The normal shipping time for flat rate shipping will be around 10-25 business days. All estimated delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
We have contacted you with the detailed information in the email, please check and reply to us.
We very much regret that the inconvenience has occurred on you.
Best regards,
Everbuying Customer Service
Order EP**************. Fast delivery, good price. Nice quality phone, very powerful device, about 50k at Antutu benchmark. MIUI ROM is also very good. Completely satisfied with purchase. Highly recommended store
Never got items i ordered wast of time do not use this site alibaba.com was faster and cheaper and they come through. Everbuying sucks
Dear James,
We very much regret that the inconvenience has occurred on you.
Please understand after we receive your order, normally it will take us some time to prepare the items.
We have contacted you in the email and offer you the information, please reply to us.
We appreciate your valuable feedback.
Best regards,
Everbuying Customer Service
Answer: Dear IVAN, Thank you so much for your inquiry. Usually, to guarantee seller and buyer benefit, our financial department need to verify the payment information. For more details please check: http://www.everbuying.net/m-article-id-92-pid-.html Best regards, Everbuying Customer Service
Answer: Dear James, We respect your opinion. It will be nice if you can respect the positive reviews too because it is not fair to accuse other honest reviewers of being liars. We will work harder to minimize the possibility of a recurrence. Yours sincerely, Everbuying Customer Service
Answer: No, forget about it, ask for your money and buy it elsewhere. Everbuying is a scam
Answer: E mail them every day until you get an answer... Telephone them also... Never ever buy Chinese products... They are junk... Try Japanese, Korean or American products... And never order from EverBuying
Answer: Be carefull n stay away from that company faulty product almost n very bad service I advise u as I advise all my friends n everyone ask me
Answer: Dear Micheal J., We are NOT a scam. Please note that we are a proper registered company that has been around since 2007. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Yours sincerely, Everbuying Customer Service
Answer: I honestly don't know anymore. July 2015 I paid for a tablet via PayPal, received in good time, but it was pretty much dead. Plugged it in with the provided charger, took 5 days to reach 65%, so I mailed them back. Most apologetic, they suggested getting it fixed locally. No thanks, there goes any warranty. So asked to RMA, which took some time to be accepted - mid-August, in fact, so about 3 weeks. They said to mail back using flat rate shipping, no courier, so at least a month in transit. Instead, I sent it with a friend who was returning to China. Otherwise around $50 to mail registered. It should have reached them late September. I heard nothing back, so queried them in early November, and they said they would repaitr it and re-ship it. But I had asked for a refund, not a repair. They said they'd give me credit and I could order something else. But the credit did not show up. Only when I launched a PayPal dispute did it appear, early in December. So I placed an order using the credit plus an extra $30, and heard nothing. No acknowledgement, no response to queries, until I again filed a PayPal dispute. At which point an instant refund of the $30. So now I'm back to credit and have placed yet another order, and we'll see what happens with that. If it is fulfilled, I'll assume that they're just not very good at business; if it is not fulfilled, then I'll find all the sites I can that carry reviews and repeat this whole frustrating story wherever I can. More as the story unfolds...
Answer: Dear Martin, We have sent you an email with the resolution, please check it. Yours sincerely Everbuying Customer Service
Answer: It depends also of your delivery choice. A free shipment is done by classic post. So there is no trackings My first buying was done with expedited delivery so with DHL. There was a tracking info. But my last buying was done with free shipment so without any tracking.
Answer: Yes, they send to everyone.
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
Dear Giuli,
Thank you for sharing your feedback. We regret things did not work well for you.
For this issue, we have contacted you with our solution in the email, please check and reply to us.
We would like to apologize for the inconvenience we may have caused.
Best regards,
Everbuying Customer Service