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EricDressReviews 1,759

2.8

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EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
595
value
579
shipping
587
returns
451
quality
558

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New York
2 reviews
4 helpful votes
Follow Salome F.
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Hermoso me quedo como guante muy recomendable... me gusta comprar en esta pagina es mi tercera compra y no he tenido inconvenientes

Date of experience: January 11, 2015
Switzerland
2 reviews
4 helpful votes
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It looks exactly the same as in the picture. So nice and stylish!
The size chart is very accurate, bought the right and perfect size.

Date of experience: January 11, 2015
New York
2 reviews
2 helpful votes
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I like my hoody alot
January 11, 2015

I like my hoody alot. Its nice and thin so I can wear it under a jacket or blazer.

Date of experience: January 11, 2015
New York
2 reviews
3 helpful votes
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Very nice this shirt, i use like a dress, i love it, XL is like a medium and only a little bit L, its elastic

Date of experience: January 11, 2015
New York
2 reviews
4 helpful votes
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Tre joli
January 11, 2015

Tre joli
Tres confortable
Tres leger
Super mode

Date of experience: January 11, 2015
Kenya
1 review
0 helpful votes
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Amazing service, dress ordered and delivered to AUSTRALIA within 5 days to my door step fantastic. Really happy with the dress exactly as shown in photos, and correspondence between myself and ERICDRESS was faultless, thanks for the whole experience. Will share how great it was.

Date of experience: January 10, 2015
New Mexico
1 review
7 helpful votes
Follow Natasha L.
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DO NOT BUY ANYTHING HERE, POOREST QULATILY- 0/5 STARS
I am positive this website is a scam- I just wish I would have done more research before purchasing, surely all the five star ratings must be made up from within the company. I made the worst mistake in purchasing my wedding dress here, thinking I could save some money as I am not a high maintenance bride- although the dress was still $170 US dollars. The dress arrived and DSL just threw the package under my bushes- did not even bother to ring the door bell. When I opened the package I could not be more displeased- CHEAP CHEAP CHEAP, and not at all as pictured- gemstones were already coming unraveled off the back. I have attempted to reach customer service via phone and email and have been unsuccessful, I highly doubt they will return this poorly made dress- Ill be lucky if I can sell it to a local bridal consignment for $20.

Date of experience: January 10, 2015
ericdress e. EricDress Rep
over a year old

Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team

New Jersey
1 review
8 helpful votes
Follow Phyllis H.
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Where to begin!
January 9, 2015

Where to begin! It took three weeks to get my order. The company never replied to the three emails I sent inquiring about my order. The dresses finally arrived and they were shirts! The picture clearly showed the dress to the knee and they actually stopped at the top of my thigh. Very disappointed and I would NOt recommend this company.

Date of experience: January 9, 2015
ericdress e. EricDress Rep
over a year old

Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team

Kenya
1 review
0 helpful votes
Follow mary p.
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This place is wonderful! Customer service is so friendly and easy to work with! Ordering was a breeze and the products are gorgeous! I will definitely be working with this company again they were awesome!

Date of experience: January 9, 2015
Arizona
2 reviews
3 helpful votes
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Goods came quickly and all as described thanks so much great service.

Date of experience: January 8, 2015
Arizona
2 reviews
3 helpful votes
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Кофта отличная, качество очень хорошее. Материал не тянется, лучше брать на размер больше.

Date of experience: January 8, 2015
New York
2 reviews
3 helpful votes
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Very nice and fitted nicely
January 8, 2015

Very nice and fitted nicely. The material and quality are very good. It come with a belt. I will not hesitate to recommend this piece.

Date of experience: January 8, 2015
New York
2 reviews
3 helpful votes
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A beautifully well made
January 8, 2015

A beautifully well made. Properly lined dress. I was too nervous as 1st time customer to try custom made. Usually difficult to return customised produce.

However I will definitely use Ericdress again and try the customised sizing.

Date of experience: January 8, 2015
Arizona
2 reviews
3 helpful votes
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My dress arrived today
January 8, 2015

My dress arrived today. It took 13 days from the day I ordered it to the day I received it and I couldn't be happier. It fits perfectly and I can't wait to wear it. Thank you so much.

Date of experience: January 8, 2015
Arizona
2 reviews
4 helpful votes
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My dress was very well made, the material is chic even the lining. I am a 5'2" since I used standard size so the dress was too long for me I had to have it shortened, but that was not a big deal. I will shop at this website again and would recommend it.

Date of experience: January 8, 2015
Arizona
2 reviews
3 helpful votes
Follow Arabela J.
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Stumbled upon your website by accident but so pleased I did. Fantastic price for an evening dress but I was worried that if might arrive being of inferior quality. How wrong I was. The dress is beautiful and exactly as described. It fits and will be perfect for the occasion. I would unreservedly recommend you.

Date of experience: January 8, 2015
Arizona
2 reviews
3 helpful votes
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Great measurements, good packing will surely be back.

Date of experience: January 8, 2015
New York
1 review
3 helpful votes
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My dress is absolutely beautiful and well made. It's a little tight around my rib cage, so my
Seamstress is adding a lace up/corset back. I just love it!

Date of experience: January 7, 2015
New York
2 reviews
3 helpful votes
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My dress is exquisite
January 7, 2015

My dress is exquisite - would easily be a $500+ gown in the U.S. I am 5'10" size 14 US and ordered a size 16 - which fits perfectly!

Date of experience: January 7, 2015
Canada
2 reviews
3 helpful votes
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What an incredibly beautiful dress. Comparable to top dollar designer dresses. Saved a bundle of money. Can't wait to wear it. Thank you...

Date of experience: January 7, 2015

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom