eBayReviews 3,489

If you buy something on eBay and the seller says it was delivered, too bad if it really wasn't because eBay won't do a thing about it. They actually told me I had to contact the carrier and get proof that the item wasn't delivered to my house! The item might have been delivered to the wrong address, got lost or stolen, it doesn't matter you are simply out of luck and out that money. After the 2nd time this happened to me I closed my account for good.

You may lose your money from a local shop but never from eBay!
Also their support system is very helpful.

Terrible customer service. Offered a return from an email sent me by ebay. They refunded the money but seller never sent the item back. Ignored 2 letters for help and then told me it was my fault for accepting the return even though they sent me an email requesting me to do so. Never again. I am out shipping for the return and the item. Below picture shows label I paid for and the fact that item was never returned to USPS. They refused to call the original buyer. Shame on them.

Ebay is not even for 0*. The worst of the worst. I HAD EBAY ACCOUNT SINCE 2015 buying once a while and all the sudden they suspended my account when I contacted them told me because I had to many return. I Think that ebay has option to return and I barely shop ebay bc as a costumer service they are one of the worst. I had 2 or three items didn't even receive them and tracking showed in transit but time frame ended long time of course I would want my money back if there is no product. Maybe I had 4 or 5 item as not described and 3
not received in 6 years since I have account with them. And they still suspended my account. Ebay is THE WORST AND BARELY RECEIVE ITEM AS DESCRIBED AND NO ONE IS HELPING YOU. IF ITEM IS NOT AS DESCRIBED THAN YOU SHOULD SUSPENDED SELLER ACCOUNT NOT THE BUYER. BUT THEY DONT SUSPENDED SELLER BECAUSE EBAY ALSO MAKES MONEY WHEN SELLER HAS A SALE, EBAY DOES NOT MAKE MONEY WHEN I OR ANY OF US PURCHASE THATS WHY IS BETTER SUSPENDED ME THAN SELLER EBAY DON'T WANT TO LOSE MONEY. EBAY IS ABSOLUTELY THE WORST THING IS THE PLANET. GOD BLESS AMAZON AND THEIR COSTUMES SERVICE.

To Refund they wanted access to my Debit Card
Too many red flags
Information and I didn't feel comfortable using

EBay is great I would suggest you to buy from eBay. Go check out eBay and go buy something from there.

I had a terrible experience as a seller. I sold an item internationally using ebay international shipping and ebay somehow put a wrong destination on the label and thus sent the item to the wrong address. Unsurprisingly, the item was never found and ebay, conveniently refunded the buyer charging my account! I called 5 times and every time it took them only a few minutes to admit that it was Ebay's fault, not the buyer nor the seller. However, they never refunded my money which is really unfair. I vowed I will never use ebay any more. This is not how companies should do business.

EBay offer next to no support for its sellers. Seller fees are extremely high with eBay able to increase them per account for no reason at their discretion. Fees are on top of postage as well as taking a percentage of postage costs. Customer support can often turn out to be a pit of frustration. Treats sellers as disposable. Selling on eBay can often be very stressful and anxiety inducing.

Ebay is a total lottery, ones you receive fast and correct order, once you never receive it. Also a lot of fakes out there. I prefer stability, that's why I order here not very often

I have always been a good customer on ebay.com and eBay have always given me good Customer Service and good merchandise but not today. On October 10,2021 I purchase a Black Forest Wooden Cuckoo Clock with Roman Numerical, Dancing figures, turning water mill and couple kissing very romantic wouldn't you agree, that what the seller name Yugongg and Yun *******y-0 show me on October 10,2021. A musical cuckoo clock with moving figures. This did not cost me thousand of dollars
But only $37.99 on ebay.com. The merchandise arrived today on time and in one piece but, I am
Sad to say it did not chimenea, no cuckoo bird came out nor did it made a sound at all. I am sending it back for Refund.

I have been with Ebay since 1999. It has become the most dishonest, uncaring company there is. NO CUSTOMER SERVICE! And how dare you be a seller. They find ways to hurt the seller. Its all about the money. And they are not earning theirs. They do not respond to sellers issues. Honesty is not a considered important there. I'm just praying they get a few more class action law suits sent their way. Need details or proof of what I say please feel free to contact me. Take care all

I ordered a new Tektronics oscilloscope from a seller in Dubai. What the seller sent was an entirely different device that was severely damaged. I contacted the seller and they said to send it back. When I asked for a shipping label, the communications went silent. Three emails later there was still no response. EBay customer Service sent them an email and the seller responded "working on it." I asked eBay for my money back and they rejected my claim because I had received a package from the seller. Unbelievable!

The pictures show the picture advertised of the oscilloscope advertised and the device received along with the shipping box. EBay thinks they are the same thing.

I have not found a site that has more of a selection for cheaper, not even Amazon can beat it! I recommend it to everyone. For some reason they got a bad rap I think because in the beginning a few people did not get their items but I have not had a problem in over a decade. I get everything that I pay for and eBay is very aggressive at going after sellers that are not legitimate

EBAY has become COMPLETELY WORTHLESS! Last month(January 2023), they tried to FORCE me to send out a $140 item to a DIFFERENT State WITHOUT first being paid! They wanted to sit on the money for "AT LEAST 3 weeks" AND I was supposed to ALSO front the shipping costs! Name ONE COMPANY that would ship out an item they are selling BEFORE they are paid for it! There are ZERO! I even offered to just take half plus the shipping and they refused. Then, when I refused to send it out without being AT LEAST partially paid, EBAY tried to hit my checking account for the fees "they lost" for trying to COERCE me into fronting the sale! I told my bank what was happening and they recommended that I just close my account I was using for EBAY and open another one...which is EXACTLY what I did. EBAY will NEVER get another penny of my business...

Never order from eBay ever I orders this speaker for my daughter party was never delivered I called eBay they said they will contact the seller. Long story short the seller left the decision to eBay and they basically said $#*! me and they not giving me my product I paid for or my money back they made me wait 3 day then closed my dispute then made me fill out a appeal that take 5 more days just to tell me that they decided they not gonna give me my money

I BUY A LOT OF STUFF FROM EBAY. THEIR RETURN AND REFUND POLICIES ARE REAL BAD FOR REAL CLIENTS. I BROUGHT A PCM FOR MY TRUCK FROM ONE OF THEIR VENDORS ON THEIR PLATFORM FLAg ship one inc. the PCM was no good and I returned it but it's been 4 months no refund or any interest from eBay to resolve the issue.
Shame on eBay for scamming genuine clients.

This outfit backs and takes sides with the buyer. I sold an HF ham amplifiers. After the auction the buyer paid through the new eBay pay system. They hold/block funds until the buyer says he is satisfied or not satisfied. While he has your piece of equipment and you still have nothing. He swaps out tubes, Collins 520b they were new, changes out the power supply with one that had blown caps. Than he tells ebay you sold him defective item. I sent affidavits and receipts to ebay that this amp was 100% as described and the condition pristine. Ebay sided with the $#*! hole. I have hired an attorney. I will never ever deal with ebay again. They are crap.!