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Texas
1 review
3 helpful votes
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EBAY IS ABYSMAL
April 5, 2025

Ebay, WTF has happened? It is absolutely impossible to search for clothing items because the advanced search IGNORES THE CHOICES I CHECK OFF. What makes this even more atrocious IS THAT YOU HAVE NO DIRECT LINE TO A HUMAN BEING IN THE USA TO HELP. YOU'VE FARMED OUT CALLS TO FOREIGN COUNTRIES AND AUTOMATED ASSISTANTS THAT OFFER NO SOLUTION. IT KEEPS GETTING WORSE AND WORSE AND ALL COMPLAINTS HAVE BEEN IGNORED. WTH ARE YOU TRYING TO ACCOMPLISH? LOSE CUSTOMERS? YOU ARE CONSCIOUSLY CHOOSING TO IGNORE YOUR CUSTOMERS. F U!

Date of experience: April 5, 2025
Florida
1 review
1 helpful vote
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Ebay contradicts themselves with their lack of leadership. Our of control, lack of leadership. As a seller my business have been affected by their contradictions

Date of experience: April 4, 2025
Canada
3 reviews
3 helpful votes
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Once again E-bay is disloyal to it's buyers and passing the buck
I contacted e-bay about an item I returned to the seller in Nevada. The seller agreed to refund me and asked for me to refund it. I did exactly that and all communication between the seller and myself was open to ebay. I sent the package back at my cost via Canada Post registered mail. The tracking proved it had been delivered. I called e-bay (Probably in the Philippines) and once again got lip service. I was told it was now between the seller and myself or I could take it up with my visa account provider. So much for e-bay standing up for its customers. They are a redundant company, pulling in all the profit and standing by it's sellers and not the buyers. BUYERS BEWARE - E-Bay is not a U.S.A. or U.K. Or Canadian company. It's operating off-shore using people and paying them peanuts.

Date of experience: January 29, 2025
Brazil
1 review
0 helpful votes
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I placed the order 22-*******-*******, with the seller Gtecobloom, the order was sent to Brazil and was returned by the Correios Post Office, I have the proof of return. I opened a dispute on the website, it was closed on the same day as resolved. I contacted the seller via eBay, he did not respond and eBay did not refund the amount of my order.

Date of experience: January 14, 2025
Arizona
2 reviews
5 helpful votes
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I have spent over 10 hours trying to return a cheap car set cover. Poor quality. I have a return label but EVERYTIME I click the link it is "unavailable" and eBay fault. However, It is not possible to return.
I have order and return item. THERE IS NO WAY TO REALLY contact and engage with eBay. Their "guarantee money back" is WORTHLESS.

Date of experience: January 16, 2025
Ireland
1 review
0 helpful votes
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Dodgy seller
January 22, 2025

Purchased a 'new' fitbit from- allyouwant001. The strap broke and the product refused to hold a charge within less than a month of usage, consistent with a well- used fitbit battery rather than a new one.Closer examination suggested the fitbit was NOT new. Complained to seller who refused return or refund. Complained to ebay, through their awfully convoluted complaints procedure, who responded that they ''didn't find the listing to be in violation of our policy''

Date of experience: December 12, 2024
Uzbekistan
1 review
0 helpful votes
Follow Khayrulla U.
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I won auction order number ************** on eBay.com, but the seller turned out to be a fraud. EBay unjustly blocked my profile, preventing me from contacting the seller. After winning the auction, I waited for the tracking information, but it was never provided. Today, the order was marked as "Untracked" and closed. The seller ended the auction, deleted the item, and escaped eBay's policies. EBay failed to take any action during this process.

You can draw your own conclusions. Since I am blocked, if your account isn't, please report and leave spam feedback for the seller's account **boxman_823**, as this is their profile.

Date of experience: December 10, 2024
Tennessee
1 review
4 helpful votes
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The company failed to remove one false negative feedback comment written in caps that was clearly damaging my sales. They confirmed it was false. Additional proof was provided by the fact that I sold this returned item on their own site. They said later that I waited too long was their reason for not removing it when I notified them quickly. There clearly is no management that would allow a customer with 20 years of positive buying and selling to be damaged by one bad buyer. This company is on a path to failure.

Date of experience: December 6, 2024
California
1 review
0 helpful votes
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The worst platform I ever used and the support dont know nothing to help to solve any issue! The day I was registered began all the problems, they couldnt since then verify my account, I just wanted to sell my own personal things, which i couldn't do, the buyers were found fast, they paid, but cuz of incompetence of the ebay support, ( i was calling and chatting) they saying all the time different things, they asked me some documents to approve my profle, which i sent them same time, but seems like it wasnt enough, i should wait first 2 weeks, after 3 and so on,,,.the time buyers as well were waiting for their orders, I couldnt send cuz i didnt know the resolution of all that, and done good, cuz at the end they didnt solve anything, I was obligated to cancel all the orders,and go away from this site, and you know what done ebay? Beside of huge comission they are taking, they wanted to charge me 77$ :)) ) for what? That i never sold nothing, is riduculous!

Date of experience: December 19, 2024
Nigeria
1 review
1 helpful vote
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WARNINGS!
November 21, 2024

Dishonest vendors, an unlicensed business,If it were rated, I would give it a zero as I am unable to withdraw the money since they will not release it. Ponzi or pyramid schemes. Avoid at all costs. I recommend M e r s E Y h ip*c 0 m if you truly want your money back because, as an older, wiser person, I nearly went into debt but was able to receive over $24,000 back thanks to their team

Date of experience: November 21, 2024
Pennsylvania
1 review
1 helpful vote
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Going totally downhill
December 29, 2024

Keep modifying the app and it has become unusable. Wont let me list says wrong category you people DONT EVEN HAVE A CATEGORY FOR EARBUDS, your programmers are all STUPID!

Date of experience: December 29, 2024
North Carolina
1 review
1 helpful vote
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I purchased an item recently on eBay, the item did not fit what the seller stated it would, so I called talked with 3 different agents, on 3 occasions where they assured me it would be corrected, long story short time to return ran out even though I was doing what the agents instructed me to do. Did not get the refund lost $147.98. I turned it over to my credit card/ PayPal company hopefully they can get something done. NO MORE EBAY FOR ME!

Date of experience: November 10, 2024
Colorado
1 review
1 helpful vote
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Item sent Fedex to a rural address, went to Surepost at USPS which does not deliver. Returned to sender, didn't get a refund, didn't get the item. Ebay closed the case. MONEYBACK guarantee is not valid.
Order number:
13-*******-*******

Date of experience: November 15, 2024
Pennsylvania
1 review
1 helpful vote
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A seller reported a package delivered to my address. We do not have USPS delivery here everything is left at our local office or PO Box when possible. I continued to check the post office for over a week with the postmaster. The package never arrived. I contacted the seller who said it was signed for, but it was never signed for because I am the only one who signs for anything or checks the mail. Ebay closed the case telling me no refund would be sent. There is no way this package was ever delivered, and absolutely no way I signed for it. Ebay is supposed to provide Buyer protection. They do not! I will never use Ebay again.

Date of experience: October 12, 2024
Florida
1 review
1 helpful vote
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Ebay refuses to protect sellers from fraudulent feedback and return claims. Buyers can lie with impunity, and sellers are simply expected to "resolve" the issue. Not exactly the brightest idea, considering they are completely dependent on sellers for the existence of their business.

Date of experience: October 18, 2024
France
1 review
0 helpful votes
Follow Vladislav P.
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J'ai vendu plusieurs articles sur eBay, et tout s'est bien passé jusqu'à ce que je tente de retirer mes fonds. Après la conclusion des ventes et l'envoi des articles, mes fonds ont été bloqués sur la plateforme. EBay m'a demandé de passer une vérification d'identité en fournissant des documents, ce qui n'était pas clairement indiqué lors de l'inscription ou de la mise en vente des produits.

Lorsque j'ai essayé de comprendre pourquoi mes fonds étaient bloqués, on m'a expliqué que sans vérification de mes documents, ils ne pouvaient pas transférer l'argent, même si mes articles avaient été vendus et livrés aux acheteurs. J'ai expliqué que je ne souhaitais pas fournir mes informations personnelles, car cela n'était pas nécessaire pour une vente ponctuelle, mais eBay a continué à insister sur cette exigence.

Ce qui est encore plus choquant, c'est que lorsque j'ai demandé le remboursement de mes fonds, eBay a commencé à m'accuser de blanchiment d'argent! Et cela alors que la somme de la vente d'un SSD d'occasion n'était que de 70 euros! Un tel comportement de la part d'une entreprise est totalement inacceptable.

De plus, lors de mes échanges avec leur service client, je n'ai pas reçu d'explications satisfaisantes, et ma plainte a été clôturée sans que le problème ne soit résolu. En fin de compte, je n'ai pas pu récupérer mon argent, et mes demandes de restitution des articles sont également restées sans réponse.

Je ne recommande pas eBay pour des ventes occasionnelles, car leurs exigences ne sont pas claires et ils ne tiennent pas compte des besoins des utilisateurs non professionnels. La plateforme semble injuste et manque de transparence dans ses actions.

Date of experience: January 14, 2025
Canada
1 review
0 helpful votes
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Pixel xl
September 29, 2024

Never received or got refund for my phone. After 2 promises of a refund with reference numbers only to be told I will not get a refund and the seller won't receive his parcel back. They screw buyer and seller. They are robotic and so uneducated working from some pit in a 3rd world country. Shop amazon.! Ebay will not be around much longer. Beware!

Date of experience: September 29, 2024
Arizona
1 review
3 helpful votes
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ITEM NEVER ARRIVED
September 25, 2024

We all have the same complaint with this seller. We all ordered from him. The item was listed as "Delivered" but none of us actually received the item. Yet, if you contact eBay, they will rule in the favor of this fraudulent seller. How do I know? Because they did it to me.
I ordered Sharpie Pens for work. They were listed as delivered but they never arrived. The seller was unresponsive. And Ebay glanced at the case and without reviewing this sellers history with cheating customers, automatically ruled in his favor. So I lost the item and the money. Money back guarantee is a joke. Just like feedback is. Sellers can petition eBay to change or even delete negative feedback so they can continue looking good when the sellers are crooks. You can't trust eBay.

+7
Date of experience: September 25, 2024
New York
6 reviews
28 helpful votes
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Think twice about selling on eBay
September 19, 2024
Updated review

I've been selling on eBay since 2017 and received my first negative feedback. I sold this person a new with tags tee shirt at a very good price. She didn't like the material, even though I described the material accurately according to the fabric tag. Looks like she didn't bother reading the description. How in the world am I at fault? I contacted eBay to have the negative feedback removed and they refused. EBay what kind of awful company are you to have negative feedback printed about me when I did nothing wrong? My perfect record is now ruined and I am extremely pissed.

Date of experience: September 19, 2024

Sellers Beware!
October 24, 2017
Previous review

Good for buyers. Terrible for sellers. Fees, fees, and more fees. I will be closing my account shortly. Totally not worth it.

Date of experience: October 24, 2017
Alabama
1 review
0 helpful votes
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Beware of frauds!
September 30, 2024

I bought an item that was obviously a scam and fraud. When trying to report it eBay would not accept my item ID number even though it is the number they sent to me on my email item description! I was stuck with money lost and eBay ignoring any attempt to report it.

Date of experience: September 30, 2024

Overview

eBay has a rating of 1.7 stars from 3,486 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eBay most frequently mention customer service, negative feedback and credit card. eBay ranks 179th among Auction sites.

service
867
value
790
shipping
739
returns
706
quality
743
+521