eBay

My selling experience on eBay was a nightmare. My digital items disappeared after being sold, and my funds were put on hold. Ebay offered no seller protection. Customer service was rude and unhelpful, asking for impossible tracking numbers for digital items. The platform is full of scammers, and ebay gives sellers zero support. I'd advise anyone to avoid selling on eBay and find a more reliable platform.

My recent experience with eBay left me utterly disappointed. Despite promises of timely delivery, my package seems to have taken a detour through the Bermuda Triangle. Tracking updates were non-existent, and contacting customer support felt like talking to a brick wall. EBay needs to seriously improve its shipping and handling processes if it wants to retain customers.

I've purchased two items from eBay in the last 5 months, and the first one never came. The seller was perpetually on vacation and would not return my money, and eBay closed my complaint about the situation without returning my money. So, I had to file a BBB complaint. And, some jerk in management at eBay claimed they would have given my money back if I asked for it. All he had to do is check my account's correspondence with them. They dropped the ball. Then I purchased 4 ceramic, corner shower shelves from Sunfixtures on eBay. They were sent loose in a box with no packing material and arrived in pieces. Again, I contacted eBay, and they put me off again for a week. Clearly the seller is scamming people and knows how hard it is to get your money back from eBay. The fact there was no packaging material, means they were most likely broken before they were even sent, because any idiot knows ceramic anything must be wrapped appropriately to keep it from banging into the other ceramic pieces and breaking.

I recently sold my brand new audio interface on eBay for cheaper than it was worth because I needed money, the buyer received the item and didn't say anything else for a week. After that, he complained to eBay that the item he received had a dent on the corner (impossible, never was used or even came out of the box, regardless wasnt affecting how the interface operated), eBay immediately took his side and charged my bank account without my permission to refund him. On top of that they let him keep the interface so basically eBay made me give away my 400$ interface for free while they kept their percentage and when I called customer service they told me to go kick rocks. Worst experience with selling anything and I can't believe people use this app. Will never return no matter what. Worst app in history for a billion reasons.

Contacted eBay about my issue 3 weeks 1 day later still no response very poor way to do business from a multi billion dollar company looks like I'll be contacting the better business bureau if they don't get this handled shortly

EBay has now keep 572$ of my money and states each day it will be in your bank tomorrow. This lie started on March 22 and continues as I still don't have my money. They finally called it a glitch today which is a lie just a way to get me off the phone. Find another service eBay no longer is an honest company.

Watch out! They are selling phones that are inexpensive and making customer wait a month and then sending multiple phones. When u changed your mind or forget about the purchase because of how long it takes receive it/them, they expect you to pay the shipping cost to return. Please beware! Scam action.

Even in cases of extreme unfairness, misrepresentation, and in this case, craziness, eBay refuses to stand behind a 24 year eBay veteran with 100% feedback and would not remove a negative that was so glaringly inappropriate despite how distressed I was to receive this. They allow a seller to have a no returns accepted listing, and yet a buyer is allowed to return an item for any reason whatsoever which goes against their own policy and if you don't cave into the demand and end up with a negative feedback they will never help you. So essentially they allow you to be blackmailed.

I am disappointed in Ebay for allowing sellers to sell past expiration date food items. Even if it's posted, this should not be allowed. Someone could end up getting sick. I would think Ebay would want to protect the public!

Will never use eBay again. I have been scam on your platform but you didn't assist in getting back the money, speak to the seller or suspend the seller (despite multiple negative reviews stating it is a scammer). EBay told me that is nothing they can do. EBay is so much worse when compared to Amazon.

Just created an account to start selling, immediately got banned for life before even selling anything. Customer service refused to tell me what my indiscretion was and then had the gall to say anything else i can help with.

I sold something and eBay collected $90...$70 that I charged for the item plus $20 flat fee shipping. What I received in my bank account was $46. Yes I underestimated the shipping and paid an extra eight and change. But I can't believe after their ridiculous almost 15% fee, I only made $46. It's just not worth it anymore. I was so excited to make this big sale. EBay used to be great. Now all us sellers are just paying for the higher-ups to fill their pockets

06/2022 sold 8000 worth of baseball and they have my money on hold. All the cards been delivered and buyers left great reviews on me. Now ebay has stolen my money. Customer service, none of them speak English. This was a horrible idea...

I won a previous auction and the seller cancelled the sale with a response from stating there was something wrong with my 'Ship To' address. The seller has now ended and relisted the same item more than four times. The seller states "it was not about the money" but declined my buy it now.
The sellers can do whatever they want and ebay does nothing.
Suggest trying to find out on their site how to submit a claim. You basically cannot. I had to go to Google and look it up. They have purposely made it nearly impossible to make a claim against ebay.
My claim now has been over two weeks with nothing. They do not care. It is all about $.
I also sold a bay (no returns accepted) and had it returned because my list stated a dimension was off by 0.1 inches. I received the item returned with a damaged box where I ended up losing almost $180.
Ebay is my last resort when doing business and I have been a member since 1996.

So theirs days are numbered. You can't make money on eBay as a regular seller.
They'll restrict your sales then charge you a below standard fee which makes it over 20 percent the gross cost then they ad sales tax to that which makes it even more. You still got to pay shipping at post office. You then got to worry the person you sold to ain't a scammer and opens bs claim.
It's literally 50 percent when done and thats not considering cost of item sold.
Theirs no protection or care from support
The casinos have better odds to make money no joke

First time user of eBay. I needed to purchase an item that I could only find on eBay, supposedly they are a proper platform. I created an account with legitimate information and purchased and fully paid for the items ordered. Within the day I receive an email with an order cancellation notice without explanation. When logging into my account it mentions that my account is now suspended. I start the eBay chat and ask for clarification which they are not willing to provide. They write that I might get my money back or that otherwise I should start a dispute with my own bank. Before I can even reply they close the chat so that I cannot respond anymore. So to sum up, saying it is no longer their problem and I can just sort everything out myself and find a way to get my money back. Absolutely ridiculous. Will never ever use eBay again, horrible customer service and have never experienced anything like this with any other selling platform.

Package said delivered and I never received the item. Called EBay next day closed my case because seller had proof item shipped. What does that have to do with my item being lost or stolen. Never once said seller never shipped. Contacted my credit card company to inform them. Got resolved. EBay doesn't care wether you receive your package or not and they are not considerate when it comes to helping you find out what happened to the package. They are so quick to close it out. For that reason I won't be buying off EBay. I'll stick with Amazon.

Terrible customer service. I ordered an item for over $60 which weighs 4.35 pounds. They shipped an 8 ounce item to a different address (not mine). When I tried to get a refund, they said that since the item was delivered, they would not offer any refund, even though I never received ANYTHING and whomever got "A" package, it clearly wasn't my item. Never again!

Loyal ebay user for decades. Accused of being associated with an account I have absolutely nothing to do with and banned from selling. I had a perfect track record with 100% feedback. Something ebay will never manage as a service. Customer service were rude, abrupt, incomprehensible and useless. EBay are really trying to destroy their business.