Developed in part with a grant from
the National Science Foundation
How to distinguish whether ebay is selling 2nd hand products
asked by Siddharth S. on 10/10/15
14 Answers
Ebay is a den of thieves. Even Ebay is evasive on complaints to answers. When looking for items, be sure to be fully informed to what you are shopping and use all that knowledge to cypher the listing, even then have found those that list items to be evasive on answers. Avoid ebay if possible!
Helpful answer 4
Votes
Thanks for voting!
Not as helpful
Check the feedback and see if there are negative reviews about items being 2nd hand.
Helpful answer 3
Votes
Thanks for voting!
Not as helpful
In ebay it is difficult to post a review. Hence many people go without reviewing it. I would suggest go for some other website rather than ebay. If many people start to shift they may improve their service. It is a customers market now!! they should realize that!
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
It depends on the item that is being sold by the seller-figure on that if the seller is being truthful about the item they are selling, it has been used-every item I have sold as a seller I put down if it is new or used-black and white right on the description-have had a couple of bad instances where unscrupulous buyers have tried to rip me off by claiming the item they purchased was damaged upon receipt-figure safely that the item that you want is used, unless otherwise stated-it's the roll of the dice and personally if the seller is bad off enough to want to unload it and not be honest about the item they are selling-stay away from it-
Trust your gut when it says something isn't right-y chances are, it is
Good Luck
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
It's hard and you need to research your item to see if it's fake. All you have to is file a claim with paypal if your not satisfied and they will refund your money. I would never deal with ebay. They have a bunch of shill bidders to run up prices and dealing with there customer service sucks. Ebay is a company of greedy old people and no one sells cheap things on there any more because there fees are so hi. Try buying on www.bonanza.com the prices are cheaper and you can negotiate a price on there.
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
No ...i purchased 1-2 products and it was good bt after they didnt gave my memory card , i didnt even visit the site also....and and recomended my friends the same....they are just fraud wasting of time and money and nothung else
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
It should say new or used in the listing, problem is not everyone is honest. The issues you then have tend to outweigh the situation to resolve it, ie it's often more hard work to jump though the eBay hoops and navigate around the complexity of their processes than the item is worth or what your time is worth doing more productive things. You can vet the seller as mch as is reasonably practical but sooner or later you will get burnt. For me eBay is a mere shadow of its former self, to complicated in terms of how to use, processes and time to navigate around the complexity. Any company that has a +\~50% satisfaction rate should be doing all it can to get it way closer to 100% than it is. To me the fact that it's getting worst says it all, sadly.
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
It should list that it's used, but beware items are not always listed as used. Please take the time to ask seller any and all questions concerning the item you are buying. Some sellers will list used and fail to mention that their home isnt smoke free. Items from this environment stinks really bad and eBay will not support you with a return if item is listed used. Honest seller will disclose whether smoke free or not. Angain you can ask.
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
You will have to do your best to look at image of item and compare with image in ebay listing. Look at MPN or UPC or Serial Number listed on listing to see if it is the correct item. Also, be sure to ask the seller of item. If it is a good seller, then perhaps they reply.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
It should say at the top of the item description page, before the price/bid info...look for "used", pre-owned, "as is", even the word "vintage" can mean new/not new. If not there, then scroll down to check any for additional info from seller. Not all sellers add that info, but you can always message the seller for any missing info. If seller answers that item is new and you buy item based on that info, you can return item if seller didn't tell the truth...within reasonable amount of time.

In the last few years I've only had to return a very few items, always calling ebay customer service first to clear the way. There's also a complaint system in place which customer service can explain if necessary.

The timeliness of return is very important, especially if you're returning anything electronic.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Well.....if the seller says ŇEW it must be NEW.....
If it is not....try to work it out with the seller....if you still think you got a used item, asvertised as new....file a complain with EBay AND LEAVE A STINKY NEGATIVE FEEDBACK !!!!
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
most people are honest about weather the things they are selling, are new or used, it will say new. or used on the selling page, also check the sellers score, or stars, if they are above 90 i would buy from them
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
it will say new or used and have condition of item if used. should be on all items
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Have you purchased something you think is used?
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Add your answer
I am affiliated with this business
I have no affiliation with this business
Posting guidelines

Ask a question

Get answers from the eBay staff and other customers.
Posting guidelines
Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

×
Have a question about
eBay?
Post Review