John M.

I ordered a new Tektronics oscilloscope from a seller in Dubai. What the seller sent was an entirely different device that was severely damaged. I contacted the seller and they said to send it back. When I asked for a shipping label, the communications went silent. Three emails later there was still no response. EBay customer Service sent them an email and the seller responded "working on it." I asked eBay for my money back and they rejected my claim because I had received a package from the seller. Unbelievable!

The pictures show the picture advertised of the oscilloscope advertised and the device received along with the shipping box. EBay thinks they are the same thing.