eBayReviews 3,489

DO NOT ATTEMPT TO BUY FROM THIS SELLER! They had a piece of instrumentation on eBay, and in the middle of my negotiations with them, (and they took forever to respond to emails) they jacked the price up $2000! They claimed that the sale price time interval had expired and "there was nothing they could do about it". Baloney. And besides, no expiration date was listed on eBay. And then when I called to complain, and yes I was angry, the manager actually said I must be "off my meds". And they "couldn't understand why I was upset". Can you believe it? What lovely customer service this company has. If I were you, I would never trust this company to follow up on what they advertise, they lack professionalism, and don't have any customer service to speak of. You'd think that companies like this would learn that people read online reviews, and that they are very influential. Learn to treat customers with respect and fairness, GP-Technical. Potential customers: there are many other sellers listed on eBay with the same or similar equipment for sale that you would have a more positive experience with, I'm sure. "Caveat Emptor" as they say (let the buyer beware).

UPDATE: I see that the company has responded with their own comments. All I can say is they're liars, they did NOT offer me a discounted price, and when I asked for it they specifically told me they didn't want to do business with me. Do you want to do business with liars?

I have been shopping on eBay for years spending thousands of dollars and believed that I was a valued customer with a 5 star rating shopping on their site. I thought it was a reputable place to shop and they stood behind their customers when things did not go as planned. However, I found out the hard way that the money back guarantee that they speak of did now exist in my case and they took a hands off approach and only cared about themselves and making a dishonest dollar. I purchased over $600.00 in Olive Garden Gift Cards for Christmas Gifts through eBay, only to find out that when the people went to use the cards they were empty and had no value on them because they were sold on eBay by a vendor who had used a stolen credit card to purchase the cards for resale and when I spoke to the Olive Garden's Corporate Office, the issuer of the cards, they informed me that they had cancelled all the cards that had been purchased by this vendor through fraud. When I went back to eBay regarding this bad transaction seeking their intervention and reimbursement for the money I had lost, I was told by eBay, that they could not refund me any money because I purchased them using my bank funds and did not buy the cards using my Pay Pal account and so I was out of $600.00 hard earned dollars and they did not seem to have any sense of responsibility or care about it at all. Since then I have learned that they do not screen their vendors well and continue to allow fraudulent items to be sold under their name. The vendor is still listing items on eBay.

Ebay seller "willowbrookantiques" claims her items are vintage and estate items, though most are available brand new from Chinese jewelry dealers selling the identical items for a fraction of the price. Here is an example, a necklace she says is designer and sells to vintage jewelry collectors in the "Vintage & Antique" jewelry category for $88 ( **************), though countless Chinese dealers sell the identical item for $6 including shipping (see item ************** for example). Here's another example, a gold buckle cuff bracelet she says is an "estate" find, and sells in the vintage and antique category for $52, it's always available brand new by dozens of Chinese sellers for $7 including shipping (see item ************** for example). Here is another example, a lipstick shaped purse that she says is " incredibly unique" and just sold for $56 (see item **************) is always available brand new for $12 from a variety of Chinese sellers (see ************** for example). In looking through her auction history I have found countless examples of her "estate" items being readily available new for $6 or so dollars by countless Chinese sellers, this includes some of her "designer" items (like Oscar de la Renta necklaces she's sold for hundreds of dollars, they are "signed" with only a hang tag that's made from a color of metal that doesn't match the necklace. You can find the same necklaces selling for $10 from China, only the Chinese sellers don't pretend their are designer). Do some research before buying anything from this seller, odds are you can find her vintage "estate" jewelry being sold from a variety of Chinese sellers, listed honestly and at a fraction of the price.

Ebay is one of the worst sites you can ever think of while buying a product. I had been trying to buy a 32 inch led from last month onwards and everytime I call them they just say there is a problem with the system. I am calling after a month and trying to book the same led but still it is showing the same error. Then when I call customer service they say that they are facing the same problem and till now OMG. The seller who try to sell their products its a feedback GO TO ANY OTHER CHANNELS FOR SELLING YOUR STUFF BUT A BIG NO NO TO EBAY. THEIR MIGHT BE A LOT WHO LIKE PRODUCTS AND WANT TO BUY IT BUT THEIR FREAKING SYSTEM NEVER WORKS... HAH HAH HAH

I have yet to have a bad experience with Ebas customer service in regards to sellers. I have been duped when it came to sellers overseas that had a picture of item and when I received it looked nothing like the picture. Or when a seller lied and said they lived in California but they really lived in China and it took my order forever to show up, customer service has always made sure I got my money back. The second key is emailing the seller to show how you are communicating with them in attempts to get your money back. The extra documentation helps tremendously. I say this because once I tried communicating with a seller about refunding my money for shoes she sent with the stuffing coming out and she begged me to keep them and accept her discount. I said no and proceeded to return the shoes to China. She was upset and stop responding to my emails But I had taken pictures of the receipt and the money I paid to ship it back. I was charged for the shoes and shipping which came to 60.00. Thank God for Paypal. When Ebay couldn't get her to respond to them either they refunded all of my money which is why I will continue to use them when compared to Rosegal which is a complete ripoff. Some sellers use beautiful pictures of celebrities to sell items but only a few of them look like the actual item when you receive it. I will continue to use Ebay.

On Nov 14 I purchased and paid for an item that was apparently fraudulent. Ebay cancelled the order but DID NOT refund my money. On Nov 16 I went online for a resolution. Because the order was cancelled I cant even file an online claim. I get stuck in an infinite loop of "you are not purchasing this itemplease choose another one". I finally spent enough time in their hellacious online resolution center to find a phine number - yep good luck with that.

After calling I got transferred 3 times and finally the answer was "I have taken care of this for you - it was definitely cancelled by us and you are due a refund. I have processed it and you will have a refuns within 3 business days."

Today is Nov 27 and still no refund. I have been a loyal user of eBay for years because I trusted that if anything went wrong, eBay would help me. I WAS WRONG. I will NEVER purchase from eBay again.

Beware of this company that sells on Ebay, they don't tell you that they make these mats to order which takes time. When they say the shipped it and in fact they then say the have not and you end up going back and forth with emails to the point you just don't want to do business with them and they refuse to return funds even though item was never received.

Bad People stay away from seller id: we-are-maryland-auto-mats

I bought an expensive commercial fryer that the seller posted "new" but scratch and den. I paid 300.00 for freight shipping, when it arrived, I had to hire 2 guys to move it inside my store and unwrapped it.
It turned out the item was used, I asked Ebay what is my right to return it to the seller. Ebay said I have to put that fryer back to it original wrap on a pallet as I received and ship back to the seller as a returned item.
If I choose to ship the fryer back to the seller, I will lose: 300.00 ( shipping to my place) 100.00 ( hired 2 guys) to unwrapped it, another 100.00 to hire them to put it back to its original package, and another 300.00 for shipping to return to the seller.
Ebay said they could only get the money I paid for the fryer, they are not responsible for the above 800.00 and the seller will not reimburse me for those expenses either.
I write this review for your information, the seller on Ebay could sell you anything and you will be a victim, my story tells it all!

I have bought some items on ebay, and noticed the buyer has all the protection on this site. I sold one item on this site, and I was told I will receive my money 30 days after the delivery date. EBay wants their money from the sale immediately and I still have not received the money from my sale. Your better off selling your items to a pawn shop. It would be safer for the seller at that point. I personally am going to put my stuff back in the closet, this way I still have my items and didn'the lose something to a thief! Good luck