eBayReviews 3,489

We filed for dispute for 4 fake soaps that were sold to us 3 wks ago. Seller pinkbellaworld refused return for refund. Ebay adjudicator ruled in seller's favour denying us returning the remaining 3 soaps (for refund) that we never touched. Technicality upon which they based their ruling: IF YOU USE 1 OF THE LOT, YOU CANNOT RETURN THE REST EVEN IF THEY ARE COUNTERFEIT BEAUTY ITEMS, and even IF THEY ARE INDIVIDUALLY WRAPPED, SELF-CONTAINED AND SEPARATELY BOXED as our soaps were. (ours was NOT a case equivalent to one half used fake perfume or shampoo or a1970 bottled french wine that was half consumed/used and then discovered to be fake and the buyer asked for a refund for what's left in the bottle) Basically, the ruling sent a message to this as well as to other sellers: you can continue and are welcome to sell fake beauty items with no penalty whatsoever. Even AFTER we reported the said listing to ebay, the fake soaps ************** are still being up for sale by the same seller pinkbellaworld. We found a few threads on community page that many buyers were denied counterfeit claims in various cases. The 40 minute telephone conversation with ebay consisted mostly of the appeal rep's (Nathan) monologue repeating himself and at times interrupting our input: Case closed, I will hear no more of anything you have to add or say. Furthermore our feedback was removed when we pointed out that the soaps were fake, just because the dispute was ruled in seller's favour.

I sent this company a full bag of barely used, in style clothing and shoes. Some of the items still had tags on them. They mailed me a check for $15.00 which took over two weeks to process. I was told only 5 of my items were appropriate. When browsing their site, I noticed a large portion of my clothing items were for sale on their website even though I never got paid for them and was told they were unsalvageable. Please be aware of this site. It is truly a scam. Tradesy is a useful sight that offers a similar way to sell clothes which is legitimate.

I recently checked up on the customers that did not pay for the items I had listed. I only checked the ones that I opened a case on. After looking I found out there was no mention of unpaid items. I once talked with an ebay representative and they told me if a customer didn't pay it would be noted on their account. I isn't right that once we wait the 2 business days the customer has to pay and the 4 business days they have to respond to a case that is opened for non-payment could wind up being almost 2 weeks that our inventory is tied up and not selling since weekends and holidays don't count. WAKE UP EBAY! Without sellers there is no buyers. Also, the fact that there is no complaint department with ebay online is cowardly.

Always a great place to look to compare prices if you know exactly what you're looking for. Always check the sellers feedback first though as there are some unfair/dishonest people out there.
Overall though, the site is easy to use and if you do have problems, eBay are quick to help and resolve.

Another FrontlinePlus for Cats fraud. Shipped what looks like genuine FrontlinePlus for Cats outer box, but when opened it was an obvious fake. Lot number on the inner 3 pack did not match the outer box (dead giveaway). Also the package says its for the USA, but it is not USA Frontline, for these reasons: FrontlinePlus internal 3-pack in the US has fl. Oz. And not ml. The inner package is dated, US packages are not dated. Also the inner 3-pack has orange stripes on it, US packages do not. Avoid buying from this seller!

The *only* good thing about this seller was that they sent me a return postage envelope and they refunded my money after I returned it.

I know that sounds harsh, but it's true. Awhile back I posted a review telling of how they stoled money from me, they recognized this and then refused and ignored my efforts to
Ask them to correct their actions.

Now I have noticed how they favor some sellers and disservice others by a consistent practice of placing certain sellers at the top of a page, while others remain either at the bottom, or in a lower position almost like a afterthought. This practice I have seen without exception in many product catorgories over the last 15 months. They have grown so big and without any real competition that they are resorting to criminal actions for more selfish profits for themselves, against the very customers who are responsible for their past success. A Class Action attorney should take a good look at this abusive corrupt company.

There is no question that money can be saved using eBay. I bought a fair number of replacement belts for one of my knife sharpeners and saved a significant % in so doing. I've ordered too many from one source that only allows 4 or 5 boxes of belts every 10 days. However, anything other than brand new and I would go elsewhere to purchase such as Amazon.com. They truly back up all of their sales. I've had some bad luck buying refurbished or damaged goods from Amazon but they have always come through on their gaurantee's. I did make 1 purchase through eBay where the seller's account was compromised and eBay reimbursed me.

I placed an order with an updates shipping address to my new address, however, this was shipped to my old address. I received no response fro the seller so I then called Ebay. I spent several minutes arguing with a customer service representative as to when the address was changed. Multiple times I told her it was prior to placing the order and did not know it went to the old address until the confirmation email was received. She refused to accept the fact that this was an Ebay issue and kept placing the blame on me. There is a reason I changed the address prior to placing the order... so I would actually get the item! Why can't a business just say technology is not perfect, let's see what I can do to make this right. It's not rocket science people. Ugh!

Purchased a computer from this guys eBay site on Saturday October 10,2015, purchasing it thru my paypal account. On Monday the 12th, got an email from him and paypal saying he canceled the deal because it was "out of stock". A check on the item showed it had already been relisted for $70 more! I complained to the vendor, but he wouldn't acknowledge my complaint. After the waiting period passed, I put a negative review about the guy and he finally responded yesterday by offering to make good on the sale if I'd remove the bad review. When I asked him to give me some specifics on the offer, he didn't reply and this morning when I asked him again about it, he said the negative review had been deleted by eBay and to "have a nice day". I called eBay customer service and they looked into my complaint and agreed that he did in fact sell it to me and then cancelled and relisted the item for $70 more. They are now conducting an audit of this guys dealings and said they would most likely put some sort of "sanction" on him over it.

Think twice before dealing with this guy. He's obviously not trust-able.

I been with Ebay for 3 years now as a buyer. My advice as a buyer, and as a seller too, would be to do your homework on the person you want to bid or buy from, sell to. By what I mean by homework is, look at percentage number next to there name, this tells you out of 100 percent what they measure up to. Look at what other customers say about them. I have followed this rule, and only only 2 bad experiences in which Ebay compensated me. My personal rule, I do not deal with anyone with a lower than 99 percent!