I have good experience shop on this site. I ordered a few items and it didn't take too long to ship. The quality was great and i am very happy with my purchase. Its unfortunate that some people had a bad experience with them. Hopefully they can have more customers.
This site is a SCAM. DO NOT PURCHASE from them. I ordered a lace jacket and what I received was the worst quality I've seen in my life. The seams were sewn on the outside. One shoulder was wider than the other. It was not lace. There were random pieces of lace that were sloppily sewn to netting. When trying to return it I was given the run around. I have a claim with Pay Pal for a refund. Buyer Beware. You will be sorely disappointed.
I ordered 4 items and got them in about 2 weeks time. Everything was true to size and fit the description and pictures pretty well. For the price everything was decent quality. I'm overall really happy with my purchase! Will order again!
Dressale is the top website for Women Fashion... I saw this site on internet then i decided to purchase something here... recently i bought a dress from here. It is my first online shopping. They delivered me at right time and right products. Quality dress materials and fast shipments... the product was excellent in stuff and design that they shown as web page... till now i used this website and recommended to all my friends..
I ordered a light from this website. It arrived and looks like something thrown together hastily-horrible quality and it was over $100! I will never buy from them again. It's been 2 days and they still haven't responded to my requests to return the item.
Ordered a dress, so poorly made that I could NOT wear for my daughters wedding.
They would not return or refund the dress. I asked for the owners number at least 100 times and no response.
NEVER order from them again!
Very good service and very fast. I had a problem with getting my order and parcel in particular. So i sent an email asking them if it was ever sent to my address. They have answered me email on the same day offering refund, which is great for such a large internet shop to be able to able respond ASAP and moreover offer a refund!!!! Thank you for your great assistance and help!
Wow I usually dont write these kind of review s but the service and the quality i got from these guys is amazing. But must say dressale provide really good stuff. I order a dress to gift my friend and was worried about delivery but it came so quick and dress is just like i wanted. Must buy. Thanks again guys great job. Your discounts are great :)
I absolutely love the dresses here. After browsing for 30 minutes to find the perfect dress, I finally found it! Burgundy V neck, so chic and had me written all over it! I ordered it in July for a wedding I was attending early this August. I thought I needed to order early just in case there was an error in shipping or size. Every thing turned out perfect! It came just a couple days later, and exactly what I ordered. No hassle!
If I could give no stars I would. Worst customer service ever. Ordered dress according to their directions and it came back too small. Asked to return and followed their many emails back to me. They offered only 5% back on dress and that they did nothing wrong. My advise, never order from a company that is based in China.
In 2011 ordered a prom dress (matric farewell in South Africa) that was absolutely perfect, bead work and overall quality excellent. This year(2013) I ordered a wedding dress for my niece. Beautifully made and fitted perfectly. Bead work professional and very neat. I'm really surprised to see all these negative reviews
I don't know why there are so many negative reviews for this company. Might be an isolated incident. Anyway, i'm giving this company a 5 star for meeting my expectation, even beyond my expectation. I got my daughter's prom dress from them and it was so lovely and stunning given that the dress is not that pricey. I'll definitely recommend the site to my friends.
I ordered two items from them. They came quickly, and are made of very nice material. They seem to be very flattering with a great fit but unfortunately I mis measured and ordered the wrong size. I contacted DressSale about the dresses not fitting. They have been wonderful, answered all of my questions and are sending me a new one free of charge. Highly recommend
WORST Company to deal with, EVER!
This company is a fraud. They take pictures from valid bridal shops and post them on their site. What they don't tell you is that you will get something like the pictures unless you pay more... this is FRAUD!
The wedding gown I ordered was lovely and airy, but what I received was a horrible, heavy, and terribly sewn joke, to which they refuse to make right. They won't accept a return and whine about how hard it is to deal on the internet... hello, not my problem! If you say you can make a dress, then make that dress. Don't tell me after the fact that if I wanted the actual dress they advertise it will cost more. This company should be put out of business.
Avoid this place like the plague.
Got a dress complete disaster. No way I could wear to a wedding. Top part did not align with the bottom part. Slit was too high and way out on side. Terrible customer service. Asked was to get it fixed locally. Nobody locally would even touch dress to fix it. Never order from them.
I ordered a 3 piece champagne outfit and got a 2 piece yellow strapless outfit. I bought through Paypal and am still fighting for a credit. Return shipping charges are mine to bear - roughly half the cost of my purchase. Don't buy from them!
I ordered a wedding dress from this site. The dress was custom made to my own size- and it fits very well. After you ordered, they will ask your height, make sure you give enough information. The dress looked exactly like the picture and many of my friends have been impressed with the quality. It is hard though to order a dress you haven't ever tried on... I have to do some alterations on it now just to make it perfect.
If it could come fast, it will be better.
This website can provide us different sizes and styles, I can pick out what I like most. Before I could go around the brick and motor stores trying to find suitable dresses for any event that I had. All my online experience got more exciting when I finally starting shopping for dresses from Dressale. This is store is perfect for both amateurs and pros in online shopping.
Don't go anywhere near this awful place. I think it is in China, not the US as I was led to believe. My ghastly dress arrived AFTER the wedding I wanted it for, it was so shoddily made, I haven't a hope of selling it on and too embarrassing to even give away. Repeated attempts to return the dress for a refund were refused. The seams were fraying, there were loose threads everywhere. What a waste of money.
I ordered 2 pair of high heels from dressale and they fit perfectly! Price and quality is good. I feel like the site has newest and most fashionable shoes. The time between ordering and delivery was quick so I did not have to wait too long. I experienced good service and quick reply on all my questions. Thanks dressale!
Answer: Unfortunately, you can't get a refund from this company. They have very deceptive business practices. Their website indicates they will issue a refund if the merchandise is damaged. When my dress finally arrived the zipper wouldn't move, up or down. Their "suggestion(s)" included fixing the dress myself, having a tailor fix the dress, getting a 10% discount on future orders (as if I would EVER order from them again), and finally offering a 30% refund. DresSale has since ceased all communication with me. If you have better luck, I'm sure other posters would appreciate any suggestions. Good luck.
Answer: I hope you get your dress. I ordered a dress for my sons wedding. After ordering they sent me a message telling me that the dress wont be like the picture. I asked them to show me what it would look like. 3 weeks later they sent a picture of a dress being made. It was awful. Not only did it not look like the picture but it was purple instead of blue. When i told them to cancel my order, they said it was already being made so i would have to pay a restock fee. What restock? It was not even halfway made. It took awhile but i finally got half my money back. Horrible Company
Answer: With all due respect, it doesn't matter what they "say." This company is so dishonest. When they get enough bad reviews, they change their name. My order arrived after the promised date and we returned it COMPLETELY UNOPENED, still sealed! When I disputed it, because they would not refund (even though it was their fault it arrived late) they told my credit card company that it arrived worn and smelling like perfume. That was a complete lie! She never even saw the dress bc we did not open the container. I wish I would have looked at the reviews before purchasing. They received the unopened dress to resell and kept my money!
Answer: Yeah. Don't expect the dress for like a month.
Answer: Do not order from here. If you don't like it, you cannot return it. I Challenge the purchase on PayPal and that may be my only resolution. On a $176 purchase, they have only offered to refund me $45.00. I have declined their offer. Don't ruin your day by buying from this company.
Answer: Yes! They told me the same thing!
DresSale has a rating of 3 stars from 497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DresSale most frequently mention good quality, fast delivery and discount codes. DresSale ranks 379th among General Apparel sites.
Dear Marv C:
Please accept our apologies for all the inconvenience caused. Thank you for shopping with us and telling us about your experience. We will take your issues sincerely.
For you problems, you can cantact us via our email customer_service@dressale.com, or the live chat http://livechat.dressale.com/chat.php, and our customer service team will help you there.
Thank you,
Dressale