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DresSale
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DresSale

dressale.com
California
1 review
2 helpful votes
Follow Irene F.
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I have good experience shop on this site. I ordered a few items and it didn't take too long to ship. The quality was great and i am very happy with my purchase. Its unfortunate that some people had a bad experience with them. Hopefully they can have more customers.

Date of experience: April 14, 2014
Florida
1 review
4 helpful votes
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This site is a SCAM. DO NOT PURCHASE from them. I ordered a lace jacket and what I received was the worst quality I've seen in my life. The seams were sewn on the outside. One shoulder was wider than the other. It was not lace. There were random pieces of lace that were sloppily sewn to netting. When trying to return it I was given the run around. I have a claim with Pay Pal for a refund. Buyer Beware. You will be sorely disappointed.

Date of experience: May 16, 2013
Dressale D. DresSale Rep
over a year old

Dear Marv C:
Please accept our apologies for all the inconvenience caused. Thank you for shopping with us and telling us about your experience. We will take your issues sincerely.
For you problems, you can cantact us via our email customer_service@dressale.com, or the live chat http://livechat.dressale.com/chat.php, and our customer service team will help you there.
Thank you,
Dressale

India
2 reviews
0 helpful votes
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Will order again
July 2, 2017

I ordered 4 items and got them in about 2 weeks time. Everything was true to size and fit the description and pictures pretty well. For the price everything was decent quality. I'm overall really happy with my purchase! Will order again!

Date of experience: July 2, 2017
India
1 review
0 helpful votes
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Top website
July 3, 2017

Dressale is the top website for Women Fashion... I saw this site on internet then i decided to purchase something here... recently i bought a dress from here. It is my first online shopping. They delivered me at right time and right products. Quality dress materials and fast shipments... the product was excellent in stuff and design that they shown as web page... till now i used this website and recommended to all my friends..

Date of experience: July 3, 2017
Maine
1 review
3 helpful votes
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I ordered a light from this website. It arrived and looks like something thrown together hastily-horrible quality and it was over $100! I will never buy from them again. It's been 2 days and they still haven't responded to my requests to return the item.

Date of experience: August 21, 2013
Colorado
1 review
1 helpful vote
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Ordered a dress, so poorly made that I could NOT wear for my daughters wedding.
They would not return or refund the dress. I asked for the owners number at least 100 times and no response.
NEVER order from them again!

Date of experience: July 7, 2014
Rachel M.
India
4 reviews
0 helpful votes
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Very good service
June 22, 2017

Very good service and very fast. I had a problem with getting my order and parcel in particular. So i sent an email asking them if it was ever sent to my address. They have answered me email on the same day offering refund, which is great for such a large internet shop to be able to able respond ASAP and moreover offer a refund!!!! Thank you for your great assistance and help!

Date of experience: June 20, 2017
California
1 review
3 helpful votes
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Wow I usually dont write these kind of review s but the service and the quality i got from these guys is amazing. But must say dressale provide really good stuff. I order a dress to gift my friend and was worried about delivery but it came so quick and dress is just like i wanted. Must buy. Thanks again guys great job. Your discounts are great :)

Date of experience: July 1, 2013
GB
1 review
3 helpful votes
Follow Ursulad d.
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I absolutely love the dresses here. After browsing for 30 minutes to find the perfect dress, I finally found it! Burgundy V neck, so chic and had me written all over it! I ordered it in July for a wedding I was attending early this August. I thought I needed to order early just in case there was an error in shipping or size. Every thing turned out perfect! It came just a couple days later, and exactly what I ordered. No hassle!

Date of experience: October 30, 2013
California
1 review
3 helpful votes
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If I could give no stars I would. Worst customer service ever. Ordered dress according to their directions and it came back too small. Asked to return and followed their many emails back to me. They offered only 5% back on dress and that they did nothing wrong. My advise, never order from a company that is based in China.

Date of experience: May 4, 2016
California
1 review
3 helpful votes
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In 2011 ordered a prom dress (matric farewell in South Africa) that was absolutely perfect, bead work and overall quality excellent. This year(2013) I ordered a wedding dress for my niece. Beautifully made and fitted perfectly. Bead work professional and very neat. I'm really surprised to see all these negative reviews

Date of experience: June 27, 2013
Utah
1 review
2 helpful votes
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I don't know why there are so many negative reviews for this company. Might be an isolated incident. Anyway, i'm giving this company a 5 star for meeting my expectation, even beyond my expectation. I got my daughter's prom dress from them and it was so lovely and stunning given that the dress is not that pricey. I'll definitely recommend the site to my friends.

Date of experience: August 28, 2014
India
1 review
0 helpful votes
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Nice Material
July 2, 2017

I ordered two items from them. They came quickly, and are made of very nice material. They seem to be very flattering with a great fit but unfortunately I mis measured and ordered the wrong size. I contacted DressSale about the dresses not fitting. They have been wonderful, answered all of my questions and are sending me a new one free of charge. Highly recommend

Date of experience: July 2, 2017
California
2 reviews
12 helpful votes
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WORST Company to deal with, EVER!

This company is a fraud. They take pictures from valid bridal shops and post them on their site. What they don't tell you is that you will get something like the pictures unless you pay more... this is FRAUD!

The wedding gown I ordered was lovely and airy, but what I received was a horrible, heavy, and terribly sewn joke, to which they refuse to make right. They won't accept a return and whine about how hard it is to deal on the internet... hello, not my problem! If you say you can make a dress, then make that dress. Don't tell me after the fact that if I wanted the actual dress they advertise it will cost more. This company should be put out of business.

Avoid this place like the plague.

Date of experience: April 24, 2014
Florida
1 review
8 helpful votes
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Horrible
July 16, 2015

Got a dress complete disaster. No way I could wear to a wedding. Top part did not align with the bottom part. Slit was too high and way out on side. Terrible customer service. Asked was to get it fixed locally. Nobody locally would even touch dress to fix it. Never order from them.

Date of experience: July 16, 2015
California
1 review
9 helpful votes
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I ordered a 3 piece champagne outfit and got a 2 piece yellow strapless outfit. I bought through Paypal and am still fighting for a credit. Return shipping charges are mine to bear - roughly half the cost of my purchase. Don't buy from them!

Date of experience: May 17, 2015
China
1 review
2 helpful votes
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I ordered a wedding dress from this site. The dress was custom made to my own size- and it fits very well. After you ordered, they will ask your height, make sure you give enough information. The dress looked exactly like the picture and many of my friends have been impressed with the quality. It is hard though to order a dress you haven't ever tried on... I have to do some alterations on it now just to make it perfect.
If it could come fast, it will be better.

Date of experience: March 11, 2014
Japan
1 review
1 helpful vote
Follow liu m.
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This website can provide us different sizes and styles, I can pick out what I like most. Before I could go around the brick and motor stores trying to find suitable dresses for any event that I had. All my online experience got more exciting when I finally starting shopping for dresses from Dressale. This is store is perfect for both amateurs and pros in online shopping.

Date of experience: July 17, 2014
New Zealand
1 review
4 helpful votes
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Don't go anywhere near this awful place. I think it is in China, not the US as I was led to believe. My ghastly dress arrived AFTER the wedding I wanted it for, it was so shoddily made, I haven't a hope of selling it on and too embarrassing to even give away. Repeated attempts to return the dress for a refund were refused. The seams were fraying, there were loose threads everywhere. What a waste of money.

Date of experience: April 14, 2014
California
1 review
1 helpful vote
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I ordered 2 pair of high heels from dressale and they fit perfectly! Price and quality is good. I feel like the site has newest and most fashionable shoes. The time between ordering and delivery was quick so I did not have to wait too long. I experienced good service and quick reply on all my questions. Thanks dressale!

Date of experience: August 26, 2014

Overview

DresSale has a rating of 3 stars from 497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DresSale most frequently mention good quality, fast delivery and discount codes. DresSale ranks 379th among General Apparel sites.

service
60
value
58
shipping
58
returns
53
quality
58