DresSale

Answer: Unfortunately, you can't get a refund from this company. They have very deceptive business practices. Their website indicates they will issue a refund if the merchandise is damaged. When my dress finally arrived the zipper wouldn't move, up or down. Their "suggestion(s)" included fixing the dress myself, having a tailor fix the dress, getting a 10% discount on future orders (as if I would EVER order from them again), and finally offering a 30% refund. DresSale has since ceased all communication with me. If you have better luck, I'm sure other posters would appreciate any suggestions. Good luck.

Answer: I hope you get your dress. I ordered a dress for my sons wedding. After ordering they sent me a message telling me that the dress wont be like the picture. I asked them to show me what it would look like. 3 weeks later they sent a picture of a dress being made. It was awful. Not only did it not look like the picture but it was purple instead of blue. When i told them to cancel my order, they said it was already being made so i would have to pay a restock fee. What restock? It was not even halfway made. It took awhile but i finally got half my money back. Horrible Company

Answer: With all due respect, it doesn't matter what they "say." This company is so dishonest. When they get enough bad reviews, they change their name. My order arrived after the promised date and we returned it COMPLETELY UNOPENED, still sealed! When I disputed it, because they would not refund (even though it was their fault it arrived late) they told my credit card company that it arrived worn and smelling like perfume. That was a complete lie! She never even saw the dress bc we did not open the container. I wish I would have looked at the reviews before purchasing. They received the unopened dress to resell and kept my money!