DresSale

DO NOT BUY ANYTHING FROM THIS COMPANY!
I ordered 3 dresses from this company.
First dress came the wrong color,
Second dress had a black stain on the front and was very very poorly stitched throughout the entire dress. Some of the stitching was even coming completely out.
Third dress I had "custom altered" through dresssale.com and it was suppose to be floor length, but came at least 4" shorter in the back.
I contacted the company immediately and their suggestion was to take care of the stain myself and could do nothing about the uneven hem. My event is less than two weeks away so now I am scrambling to find other dresses and wasted way too much money on dresses that cant be worn! DO NOT BUY ANYTHING FROM THIS COMPANY!

This website fraudulently steels consumers money. Even if you cancel your order before it ships or even processes, they refuse to refund your full money. They do not comply with what their own terms are for refund unless theyre scamming you into deducting a million fees and returning only a portion of your monies for no items recieved. They dont readily disclose the amount of processing time each item takes before they even ship it so they are misleading consumers on their website. Ive beem trying since the 29th of Nov. To get my money back with no success. I opened a PayPal dispute and tomorrow Im calling my bank.

If I could give a zero I would as well. I ordered a dress for our company christmas party and the sales lady was very helpful. She double checked my measurements and helped with the ordering process. HOWEVER, when the dress arrived, I knew before even putting it on that it was gonna go downhill from there. The dress was stiff, very uncomfortable, the waist was too big, and the hip area was so tight I could sit down. But the worst part was at the stomach and back area. The way they placed the beading it bent and bunched into rolls. It was horrible. I submitted a claim to return the dress and get a refund. I emailed them pictures of the defect and they still refused to give me a refund. They tried to give me some sob story about their costs and overhead. WTH! After several emails back and forth, they only thing they would do for me was a 10% refund or 15% credit on my account. Like I would ever buy anything from them again. I will be taking the dress to a tailor and getting a professional opinion and then seeking legal counsel.

I wish I could give them no stars but that's not an option. I don't know about all the positive reviews on here, but some of them seem very fake. The English is off, if you know what I mean. Now as for the business -- it is horrible. First off, they don't have a proper English speaking staff. Half the time, I could not understand a word they were saying. I sent in the measurements in and then they informed me of an additional 20 dollars per dress, which was not stated on the website. That's fine, I thought and proceeded with the order. The dresses were 1-3 inches smaller that the measurements I had sent in. When I asked them to fix it or send me material to fix it, they replied with "it's reasonable to expect 1-3 inch differences" --- really? Then why on earth would I send in measurements? Seriously, the WORST customer service experience ever. Additionally, the dresses do not look anything like the picture. Buyer beware and take your money elsewhere! I have now contested the charge with my credit card company.

I ordered two dresses for two banquets I was attending. I was winning a big award. They promised me that the two dresses would arrive March 4th. Nothing came. No apology, in fact, they wanted me to pay $30 more to deliver them a week late! I had to buy two dresses elsewhere. I spent $400, including the "premer" option to change the shipping address and they wanted me to pay more when the dresses did not arrive. Today, the 111th the dresses are due and nothing is here! I am appalled. Beware, there is no phone number to call and the emails are from Chinese custoer service and they don't understand your emails nor do they communicate well.

DO NOT ORDER FROM THIS SITE! My 3 dresses arrived today. The sewing quality is extremely bad and very amateur--uneven hems, threads everywhere, necklines finished very awkwardly. The dresses are bulky and heavy, not delicate and slinky as in the photos. I would not wear them in public. I did not check reviews before purchasing and I'm not going to waste my time trying to get a refund (I see from the reviews that it is impossible). I am embarrassed to give them to goodwill. Maybe I'll start a bonfire. DO NOT ORDER FROM THIS COMPANY!

Stay away from this company. I ordered a dress with a 39.5" bust measurement that was their standard size for a 14. I received a dress with a 37.5" bust that can't even be zipped up. They keep telling me that this isn't a mistake even thou I keep referring them to their web page... They don't honor the return policy and don't acknowledge mistakes... I was told a 2cm mistake was acceptable. When I sent proof showing 5cm mistake I was told 1" is an acceptable mistake. When I sent pictures showing the 2" mistake I was told 2-3inches was acceptable. I wish I had looked up the review on this company that doesn't have an office in the USA.

You are taking serious risk by ordering from Dressale.com. I ordered a dress, they appeared to give great customer service - emailing me for measurements, etc. But the dress did not arrive and it's been over 10 days since it was promised. It's been a month since I ordered it. They can't even tell me where it is.

The interesting thing is that I have been reading the other reviews and wondering why there are some that are so good and some that are so bad? And as I read the reviews, I notice that A LOT of the good reviews have incorrect grammar, english... just like a foreign person speaking english. I am not at all saying this to jab foreigners, but because of my poor experience with this company out of China, I don't even trust the reviews.

I seriously wonder if some of the "good" reviews are put there by the company itself. The broken english in some of the reviews sounds quite similar to the emails I receive. They are mostly written well, but just an occasional word or two of broken english.

Sorry to be so pessimistic, but I really want to save others the pain of paying $100 for a dress and having it come back awful. I think there is a very good chance that you'll be sorry you purchased from them. There are enough poor reviews to take this seriously. Such a bummer, as the dress I ordered is super cute. But it never came...

I have NEVER had a worse online buying experience! Please RUN don't walk from this company they are a TOTAL SCAM! It is a sweatshop in China and that is THE TRUTH! I ordered a dress from them with a month to spare that arrived a week after my event. I would not even call what arrived a dress, it was a satin NIGHTMARE that in no way shape or form resembled the dress i ordered! YOU CANNOT RETURN their dresses (that is using the term "dress" VERY loosely) because they put NO RETURN info in the shipping BAG that comes from somewhere in China!

Great quality, great value and extremely fast shipping. Their products are true to size. I love them.

His is a terrible company to work with! My dress came the day I needed it and was 2 sizes to small, I sent in pictures along with the size chart provided by the company, which clearly showed the dress was made to fit a size 6 when I ordered a size 10! They still gave me the run around, stating that I did not take the pictures correctly. I usually wear a size 8 which is why I ordered a 10, thinking it would be better off having to take it in, well no such luck, I can not even get it zipped up! WORST EXPERIENCE EVER!