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How would you rate Dollar Tree?
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Florida
5 reviews
11 helpful votes
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Great Finds in store.
March 15, 2018

Dollar Tree is constantly changing their inventory which includes name brands. We buy all of our Libby glass wear and plates at the Dollar Tree. When we have a party, we encourage our walking guest to go ahead and take the wine glass with them. We'll buy more! Love the Store!

Date of experience: March 13, 2018
Michigan
1 review
0 helpful votes
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Expired candy
June 28, 2017

Earlier today me and my family walked to the dollar tree in woodhaven Michigan and when we got home we realized that the box of candy we bought were expired a month ago we also bought some mac n cheese which was bad quality food

Date of experience: June 28, 2017
Texas
1 review
0 helpful votes
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Clean and Organized
February 25, 2023

Every time I go to Dollar Tree its clean, organized and stocked very well. Once I notice the two lines were getting long and then the manger quickly notice and came and open another register to get customer's out faster. This store is always aware of what's going on. Am writing this review because when I shopped at Dollar Tree last week I was impressed. This store in Duncanville is representing.

Date of experience: February 23, 2023
Florida
11 reviews
36 helpful votes
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Could Be Better
April 9, 2017

As a business owner of a mom and pop cottages/motel I have used Dollar Tree a few times in the past. My only problem is that they do not offer free shipping over a certain amount of purchase. We always have to pick up the items at the store. Free shipping to our business and we would do more business with Dollar Tree. We have ordered items in bulk like dish cloths, pot holders. Dollar Tree was a great source of various toys for our Easter Community Egg Hunt. The kids loved the toys last year. It was just annoying to have to pick them up t the store. The store itself is always very messy inside an has a weird strong odor so I don't like going inside. If free shipping were offered I would purchase much more through Dollar Tree.

Date of experience: April 8, 2017
Kentucky
7 reviews
18 helpful votes
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I love this store, let, s be real times are hard, prices are on the rise, at the Dollar Tree you can get house hold items, Food, otc medicine, for a $1 or $1.50 you can, t go any where that cheap, they also have tools so men they have items of tools and might l say they have a great line of tools, shampoo, baby items, and pets items, so go today and get your shopping done,

Date of experience: April 26, 2022
Illinois
2 reviews
25 helpful votes
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I went to the Dollar Tree store in Crystal Lake, IL to do a return (wrapping paper, bows, and ribbons). Instead of issuing me a cash refund, cashier "Jamie" charged me for everything. I asked her "where is my cash?", she didn't really know what to do. Then the store manager came by and told me that they will only do exchanges for returned items. Why didn't Jamie tell me that? I told Jamie that she had a "duh" moment, and then both ladies told me to shut up. I have never in my life been treated so rude, and by BOTH women? What ever happened to "the customer is always right?" I think that Jamie should have been written up and warned, since she does not know her job.

Date of experience: August 7, 2019
Georgia
3 reviews
1 helpful vote
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This is my favorite go to store for various holidays, i. E. 4th of July, Christmas, Thanksgiving, and birthdays. I always buy the store's Christmas bags, tissue paper, and wrapping paper for gifts. In addition, when I need an inexpensive plate to send goodies to various places, I put them on plates from Dollar Tree. Love their cards 2 for $1.00. It is just a fun store. My grandkids love it when I let them pick out three things! I LOVE IT BECAUSE I can take them shopping more frequently without having to spend so much money. Also, when I want to give little gifts for Sunday School, I shop at Dollar Tree. Great store and still only $1.00. I didn't know how to rate the "quality" as there is a big difference between something that costs $10.00 and something for $1.00. For the stuff I get, the quality and value are good.

Date of experience: December 1, 2015
Florida
3 reviews
27 helpful votes
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Have been buying their Sweet Potato Chips for over a year. I was very happy with DT until my recent purchase and thought I was getting Alzheimer's. I phoned the number on the bag of chips to verify I wasn't imaging things... the package has gone from 5 oz. Down to 3 oz. - same exact package design/colors, same price, but that significantly increases "their" profit and REDUCES OUR VALUE, i. E., 40% less quantity! Since they decided to close the price gap, I will now pay the little bit extra and buy the much higher quality name brand at the regular grocery store.

Date of experience: July 30, 2018
Georgia
1 review
2 helpful votes
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Slum store
August 16, 2023

Our Dollar Tree opened just a few years ago in a nice part of town. It was a nice store up until recently. Now you go in there and it sounds like you're in a trap house...cussing, loud music, etc ( all by the employees). It's now filthy, boxes in the aisles and is rarely stocked. Sad. We all enjoyed it the first few years.
Even more sad is that they would put the money into building a store just to let it go to ruins. The one is trash.

Date of experience: August 16, 2023
Illinois
1 review
0 helpful votes
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Store #1909 at 1371 Columbia Blvd Bloomsbury PA, ******* US, Worker Michele, has the worse customer service! We are out of town but decided to stop over, as my large family walked in at 820pm she saw us, greeted us with a disgust look, a sigh, and a "we close at 9" with a very annoyed tone of voice! I replied with oh good it's 820 and she replied with a sarcastic yup. So I voiced the unprofessional greeting for which she decided to walk towards me to confront me very rudely asking how telling me the closing time is unprofessional for which I said to her that how she is presenting herself is very unprofessional not the information being provided for which she laughed at me and walked away. So we decided to not shop and leave, no big deal; however, this employee decided to stand next to the cashier and talk poorly about me out loud where I could clearly hear her. Absolutely terrible customer service and I hope she is not the face of the company at that store. Awful experience.

Date of experience: October 2, 2021
California
1 review
0 helpful votes
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We had a great experience picking up our online order from Dollar Tree. We had 3 orders and about 20 boxes and they had it all ready on a cart and helped us out to the car. This was the Stockridge Plaza store in Sacramento.
They are wonderful! Thank you!

Date of experience: April 11, 2018
Utah
1 review
0 helpful votes
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The store in Washington Utah off Telegraph has always been cleaner compared to others in town but in the last two weeks it has really stepped up! The aisles are clear, the shelves are neat and organized. The employees seem to work well together and are friendly and helpful. Thank you to "Vina" and her team for making such positive changes in the store. Keep up the great work!

Date of experience: October 13, 2022
14 reviews
74 helpful votes
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I like Dollar Tree
September 22, 2019

I can only comment about the Dollar Tree I shop at in this area, as I haven't been in any others and don't even know if they have a website.
Of all the discounts stores in this area, Dollar Tree is definitely #1.
First, the products all seem to be overstocks- not junk;
Second, the products are always kept clean and in good condition.
While it's true they charge for cash back, and don't give refunds, the only real problem I ever had was when a cashier put a partially-open bottle of dish detergent in a bag that had my new cellphone in it and destroyed the phone, and didn't take responsibility for it. But with that one mistake in all the years I've shopped there, I still prefer Dollar Tree over other local discount stores.

Date of experience: September 21, 2019
Florida
1 review
0 helpful votes
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Poor customer service, conduct
February 12, 2023

Sales Associate Zariah at the DT at Northlake in Charlotte was too busy flirting with the other male Associate to be concerned with running the register. As the continued to push each other like school children and say stop "effing' with me in front of a small child.customers were ignored. Hard to fi d good help these days.

Date of experience: February 12, 2023
Oregon
1 review
0 helpful votes
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Terrible cat food
December 8, 2022

I got cat food at the dollar tree. I was a little hesitant on buying pet food from there but our only stop was dollar tree, so I figured, why not? I gave some to my cat when I got home and she seemed to love it but a few minutes later she started puking it out all over the place. DEFINITELY don't get pet food my dollar tree. My mistake.

Date of experience: December 8, 2022
Oregon
18 reviews
51 helpful votes
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Love my local dollar tree stores there are things they sell for a dollar u could sell on craigslist for five dollars and start a side business. They have all those things u need for cleaning painting and maintaining. Everything, home auto, office too. I spend a lot of money here cause you can afford too. And my house is always stocked because of dollar tree. Give it a try and you will be a lifelong customer. There is always something new to see. Where else can u get a can of red pie cherries for a dollar? Those are like 4 bucks a can at local stores What a deal there so go go and save save save

Date of experience: June 19, 2016
California
1 review
0 helpful votes
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The store is nice & clean but first of all there is always just 1 cashier with a long line …also the manager over there has a very bad attitude & zero percent customer service & respect for the customers;((((

Date of experience: August 19, 2022
Florida
1 review
0 helpful votes
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I like Pasta-Found Natural Heaven Spaghetti. A Vegan food (Heart os Palm) 70 calories for the box-I love it.Also buy Almond Milk and my veggies here. The Spaghetti is upwards of $4.00 on line. VERY HAPPY.

Date of experience: July 11, 2023
Iowa
1 review
16 helpful votes
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Abusive managment
May 22, 2020

The dollar tree in Mount pleasant iowa is horrible. I will never step foot in another dollar tree store ever again. Based on the behavior of the manager there Samantha shumaker. When I was shopping there she was being verbally abusive to her staff. Yelling at them in the office so loudly I could hear it on the other side of the store. Repeatedly screaming that her employee was a liar until the point she was crying. It was appalling. Then as I was leaving I saw her outside smoking, and on her phone. While she left the girl on register with a huge line of customers and no one came to help. I can't believe they let people like that be managment.

Date of experience: May 22, 2020
Massachusetts
1 review
12 helpful votes
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Store manager
August 3, 2020

I went to 1955 First Ave store I asked the manager if I could exchange some item but I lost my recites and he was very rude and unprofessional. I've been in others stores and I had no issues if I didn't have the recites. I wonder what exactly is the policy for return or exchanges

Date of experience: August 3, 2020

Overview

Dollar Tree has a rating of 2.1 stars from 376 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dollar Tree most frequently mention customer service, long line and store manager. Dollar Tree ranks 662nd among Discount Shopping sites.

service
96
value
86
shipping
43
returns
49
quality
78
+41