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India
5 reviews
10 helpful votes
Follow carl c.
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One of the worst things about dollar.com store goods are the low quality you get on some items and no exchange facilities and low branch only. Not consider to customer needs and wants. This company product used to particular period time only. Because this company products are with low quality. I have gone through with some review sites and I came to know that they are not providing good service and good quality product.

Date of experience: September 24, 2014
Illinois
2 reviews
0 helpful votes
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Negative tone
May 17, 2022

I usually do not do a negative review but today at this Dollar Tree in Romeoville I'll, store 4419 worse. I was trying to help by letting them know that customers had filled up one aisle. The manager came out not a smile on her face. She didn't let the other customers waiting know to come and get rung up. I suggested she turn her light on and she snapped with ( I don't turn my light on. So waved my hand to have other customers follow. I know it's hard to work in a pandemic but it's also hard as a customer to come in a store with negative vibes.

Date of experience: May 17, 2022
Delaware
1 review
0 helpful votes
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I always have a good experience with dollar tree it's just when you see the item you have to get it because next time it's not there and please bring back the green licorice I haven't seen it in quite a while now,I'm glad though that we have this store it's handy and you can't bet the press newspaper for 1.00 especially sundays paper,employees try there best it seems like a coin shortage is an ongoing issue and it frustrates the workers a lot,and I wish they sell bags too buy to put your items in,NJ law on bags bring them back those plastic bags are handy I miss ''em used them for trash cans, laundry soap,etc. It doesn't make sense if you have plastic forks/or plastic cups,so aren't those going into our landfills,it's frustrating to most customers

Date of experience: November 22, 2022
Pennsylvania
1 review
16 helpful votes
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I have never been so disrespected. The manager was on lunch so I couldn't pick up my on line order. She was outside(front door) smoking a cigarette. Well excuse me, I live 45 minutes away. When she did come in, not only her but the other cashier was very rude. I will never go in that store again. Also please give that store a cleaning it needs it. Just simple things would improve the inside. Employee's do not know what a vacuum is. Indiana pa store Gives dollar tree a bad name.

Date of experience: June 17, 2017
New York
1 review
0 helpful votes
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Complaint # 1) cashier packed all my liquid bottles into one paper bag! 5 bottles collapsed on me not even walking within one block of store! Bag ripped in half and all cleaning products were on my coat. Start selling stronger bags! Location: 115st & Jamaica Ave, Richmond Hill, NY *******

2) Cashier was very rude when asked about shopping carts that were not located in front store. Location: Uniondale, Long Island
Store was untidy with products on floor! Need better manage

Date of experience: March 9, 2022
Colorado
1 review
0 helpful votes
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Rude cashier
May 4, 2023

The cashier at the store in glendive Montana is very rude. She makes absolutely no attempt the be polite...no hello how are you or did you find everything okay...instead it's just staring down and not even acknowledging the customers...she either needs better training or customer service is not the job she should be working...he name is Wanda...very rude.

Date of experience: May 4, 2023
North Carolina
2 reviews
15 helpful votes
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Love it
February 24, 2016

Our Dollar Tree is huge! It sells name brand breads(merita, sunbeam, bunny, ect.), I have sucessfully been able to feed my family because of the money I have saved on bread! I go by weekly and am so thankful they are close to my work!

Date of experience: February 24, 2016
North Carolina
5 reviews
35 helpful votes
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One register open. And no cashier in sight. Have to wait and wait... and wait... instead of trying to work someone to the bone. By doing 3 jobs at once. Why not hire some help for that? I mean a cashier is a cashier. Should be at the register to check people out. Not at the back of the store putting up bread. I am sure you want to get your moneys worth out of your people. Stop being so cheap and hire people. You got them money to do so! I am sure that your employees will like it as well... care about your people and you will not have such a huge turn over rate..

Date of experience: August 12, 2016
Florida
21 reviews
17 helpful votes
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One of my top stores
September 2, 2017

I really like dollar tree for everyday products, like bleach, soap, even plates for he house. You cant beat a dollar when you know how to spend it. Make sure you go to a store in the higher end of town though. Every dollar tree isn't a good dollar tree

Date of experience: September 2, 2017
Connecticut
3 reviews
17 helpful votes
Follow bob j.
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The dollar tree isn't worth shopping there anymore everything's a dollar twenty-five cents now I have shopped at some other stores and found some items for less than the dollar tree is selling them they should change the name because it isn't a dollar anymore this is false marketing now

Date of experience: March 13, 2022
Florida
1 review
0 helpful votes
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It's incredible how this store has changed in the past months. Use to be one of my favorite stores. Now you walk in, aisle are empty, a mess all over and to top it off the cashiers are extremely rude! I went to return something and the cashier was cleaning up her station and looked at me and with her hand flagged me away sending me to someone else. Really? You can at least talk and tell me Sorry, I just ended my shift but someone else can help you. Instead she swats me away like I'm a fly. Alot of the cashier's there have this I don't care attitude and it's annoying. If you don't like to work with people then stay home. You are not there for free. Treat people the way you would like to be treated. It's common sense. I'm done with that store. Put one star in the rating because it won't let me put less.

Date of experience: December 6, 2021
New York
1 review
0 helpful votes
Follow Tee A.
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TheGlen cove store in Glen street!
There was lines of people with one register open! Store a mess!
We asked to have another register open! The manager Rachel said No. Wears busy trying to
Figure out the shelves for stock! Very poor manager attitude!
The girl at the register tried her best to take care of the customers!
It doesn't take to people to do a shelve when there are customers waiting to check out!

Date of experience: April 26, 2023
New York
1 review
1 helpful vote
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Good prices
October 13, 2019

The store located on RT 5 and 20 in the township of Seneca Falls NY has great prices and help full clerks, but the place is a sloppy mess, floors never cleaned with small trash everywhere and the toilet is usually filthy.
Not a good shopping experience.

Date of experience: October 13, 2019
Oregon
15 reviews
0 helpful votes
Follow Ginger E.
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I love shopping at the dollar store, find reasonable products for a low price. Definitely save money at the dollar tree stores on a daily, weekly, and monthly basis. Great products for the price. Why spend more money, when you can use your money for other things.

Date of experience: April 30, 2016
Kansas
1 review
0 helpful votes
Follow Wanda H.
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I would like to know how to become a manager like the one at the Grindstone store in Columbia,MO. That means that I would work from 7:00 to 3:00 4 to 5 days. I would not be required to stock shelves, do the cash register only in dire emergencies and be able to talk on my phone the majority of the day. I would not have to close the store anytime and I would not have to work any Sunday. The manager at the Grindstone store does no care about her employees and makes them work solely by themselves for 6 hours at a time. No one should ever be in the store by themselves. I also don't need training because the Grindstone manager doesn't know proper procedures and how to make deposits and get change. We had a great store at Grindstone, but now nobody wants to work there and customers don't feel welcome or comfortable.

Date of experience: July 16, 2023
California
6 reviews
7 helpful votes
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I love shopping at Dollar Tree, always has some small household and school items that I need. Very affordable and nice, never visit and not find something unusual or something that is needed. I love that the owners pay attention.

Date of experience: March 21, 2016
Georgia
1 review
0 helpful votes
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RUDE MANAGER
November 26, 2022

The Hamilton Mill Dollar Tree in Buford is by far one of the neatest that I've ever encountered. The only thing the store lacks is decorum from the disheveled manager Teri. She is very rude and nasty to customers and employees. From the looks of her appearance she should be angry at not putting herself together before dealing with the public. She always looks scruffy so maybe that's why she's always angry. I was so disgusted at how she shouted insults at a technician over the phone who was giving her instructions on how to fix the self check out machine. He was good because the way she spoke to him, he should've hung up the phone and let her figure it out herself. She had the nice Asian lady that works there almost in tears the way she shouted at her. Who does this woman answer to?

Date of experience: November 26, 2022
Pennsylvania
1 review
0 helpful votes
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No greeting from the cashier, Destany
November 6, 2022

The cashier, Destany, did not greet me, but proceeded to ring up my order. After me, a Caucasian was next, who Destany greet with a hearty greeting. When I informed the manager, she said, "I am supporting her(Destany) because she is the best cashier I have. She made this decision without even questioning. Destany. How do you make a decision without asking questions. SMH. I told the manager I would put it on-line and she said ok. That is why I am doing this review on-line.

Date of experience: November 6, 2022
California
1 review
8 helpful votes
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Training cashiers
July 17, 2016

I just returned from the dollar tree in chowchilla, ca. I had a coupon for 10 percent off & the cashier did not know how to do the transaction. She called for management & we waited for quite some time by then the line was a mile long behind me & I finally got embarassed & told her to forget it. Someone needs to train the cashiers better.

Date of experience: July 17, 2016
Missouri
1 review
0 helpful votes
Follow Darcy A.
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The Dollar Tree in small town Centralia, MO was the nicest one I have ever shopped in. It was always well stocked and very clean an neat. There were always shoppers in there. They just moved to another location in town and merged with Dollar Store. It seems 90% of items are Dollar Store. Even items carried by Dollar Tree are at Dollar Store prices. I will not be shopping there.

Date of experience: July 19, 2022

Overview

Dollar Tree has a rating of 2.1 stars from 376 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dollar Tree most frequently mention customer service, long line and store manager. Dollar Tree ranks 662nd among Discount Shopping sites.

service
96
value
86
shipping
43
returns
49
quality
78
+41