Dollar Tree

I left very dissatisfied from the dollar tree. I went to exchange two items snickers instant pudding because they were bad and the sales associate jeanine said she wasn't going to exchange them I showed her the items are closed not open and still said no. She even said any of the food I bought from the dollar tree that turns out to be rancid it won't be exchanged. She said that's the dollar tree policy. If that's true that's a horrible policy. It's not my fault dollar tree sells bad food. I loved shopping at dollar tree but I'm going to shop elsewhere from now on. I doubt people will keep shopping there when they found out about from social media about this return policy.

ME AND CURSING AND IN MY FACE AND WOULDNT STOP UNTIL I TOLD HER TO STOP AND COULD OF CAUSED RACE RIOT IN THE STORE AND SHE IS TOTALLY UNPROFESSIONAL AND PUT MY LIFE IN DANGER AND STARTED WITH OTHER EMPLOYEES AND CUSTOMERS AS WELL!

Customer service is HORRIBLE. THEY HAVE THEIR REPRESENTATIVES LYING TO THE PUBLIC! I ORDERED A GIFT CARD TO BE SENT OUT AS A GIFT AND THEY ARE CONTINUALLY SAYING SINCE THERE IS NO TRACKING NUMBER THEY CANT HELP ME FIND THE ORDER. WELL I DUG A BIT FARTHER AND FOUND OUT THEY DONT USE TRACKING NUMBERS JUST REGULAR POSTAGE STAMPS, BUT STILL WONT HELP ME TO FIND OUT WHERE THE GIFT CARD IS.TO TOP IT OFF YOU CAN HARDLY UNDERSTAND THEIR REPRESENTATIVES, THEY BARELY SPEAK ENGLISH.SO SHAME ON THE DOLLAR TREE AND THEIR LYING REPS! I WILL BE REPORTING THIS INFORMATION TO MY LAWYER ABOUT FALSIFYING INFORMATION.

I purchased $200.00 worth of artificial flowers for my sons wedding and the bride decided she wanted to go with fresh flowers instead. Only 2 weeks later I contacted the customer service department for directions on returning the flowers and was told that ALL Dollar Tree purchases were final. I told them that their website clearly stated that refunds with receipt and tags on product could be refunded. Representative just kept repeating "sorry for the inconvenience"! Wow how can you get away with giving false return policy information on a website. I was robbed 200.00 and now im stuck with 200 artificial flowers! Horrible! People beware. They are thieves.

Admittedly, I was hesitant ordering from the Dollar Tree especially with an item that has a "Best Buy" date but my purchase turned out to be a pleasant experience with savings. Quicker delivery than expected and no issues or delays when picking up and as far the best date, more than 2 years away. What I bought is fresh.

Listen, there are sooo much you can find in the Dollar tree. Xmas is coming up, so I decided to check this place out. Like, maybe I can find some pretty snow globes or arrangements. Imagine my surprise when I found a TON of absolutely beautiful stuff for absolutely dirt cheap. Now I shop there on the regular, my favorite store for sure

The Dollar Tree Direct line *******733 does not have the ability to tell you if it's in stock, if it shipped OR even where it is. When I asked for a supervisor, they were at lunch at 10am.
And get this...The store manager doesn't know if your order is in the shipment that they received until they open it. It's been a month of waiting for me already, it's a game now to see how long I can hold out. Wish me luck!

Kate really happens to be all in all rude, pushy, frigid, cynical, arrogant, obnoxious and irritating as far as branch manager that openly makes you feel like a gigantic nuisance and i will never come back to dollar tree facility being located as far as roseland community with regard to santa rosie all in all generally through northern california

Dollar tree stores are connected Connected to family dollar I just wonder if Do you show the rat Infested products that came from Family Dollar stopush, they have a $3 $5 lane and now they have. Of course, the $20 five, which it may increase. I would be afraid to purchase any products out of their freezer area where the drinks are. Because they're off the nasty black and dirty.

I ordered a case of yarn then before it was shipped asked if I could exchange it, take it back to the local store or return for return the answer is no no no! The fact you can't return it is not clearly stated!

If I wanted to pay $5 or below, I would go to dollar general or 5 below. I am not happy at all with this new selelction and just skip to middleman and go to Dollar General. They really need to stop this stupid stuff. There is a reason I shopped at dollar tree

I live in Mandeville, La. I shop at the Dollar Tree near St. Ann and Hwy 22. I also shop at the one on 190. First, the store on Hwy 22 and St. Ann is always very clean and in order 99% of the time. A young lady by the name of JoAnn has the best work ethics I've seen in a very long time, because of her I shop there! Second, the store on Hwy 190 was impeccable. A young man there whose name is Corey, would stop his work to show me what I was looking for. Again, Corey has the best work ethics, very unusual in these days. However, when I went on hwy 190 two days ago the store wasn't looking so good. I assumed Corey wasn't working that day. I pray he still works there, because he would not let the store get like that. That gentleman was always working non stop! Yes, I do realize it's Christmas time. :) He would have been out on the floor working hard to get it in order.

Dollar tree not only raised their prices, but also reduced the sizes of their packages. Also, don't try to make a return, even with a receipt, it seldom is taken. They have pretty much lost my business. I can get the same items at other stores for less now anyway. With better service

Needed a candle, but only had $6.50. After trying CVS, went to dollar tree with low expectations. Turns out, I could've bought at least three candles with that amount. Three vs. Zero. Wow! Also was out of there in less than 5 minutes despite never being in a dollar tree before and not knowing my way around, all thanks to exceptional customer service. Very attentive and super nice too.

The Dollar Tree Store at 501 N. Beneva Ste 610 Looks like it was picked up and shaken like a snow globe stuff is everywhere and the store is very dirty and the staff doesn't not give a #@/t it's the worst Dollar Tree Store I have ever seen and it has been like that for years and it's a fairly new Store. Corporate management should go in and inspect the store I think they should fire the manager and all the other employees close the store for a couple weeks hire new staff train them and start over. The manager there if you ever see him on the floor he looks like he just woke up. I think I will start going the extra few miles to the store at 1247 S. Beneva Rd the manager and staff there care about the store you can always see the manager there working on keeping the store clean and organized.

Without warning, Dollar Tree in Rockford, Illinois, (whose items were all $1 or less), has switched to $1.25 per item. I understand that "inflation" is around 5-6% but this is a 25% increase! I think this is taking advantage of a bad situation,,, and making it worse. I will still shop there,,, but not as much, and not as often.

With Dollar Tree increasing their prices by a flat 25 percent I will no longer shop there. Many of their products already have greatly reduced quantities for the same price of one dollar. What's wrong with a 5 or 10 percent increase not jump to. 25 percent. We all would like a 25 percent increase in our income, which is unrealistic, except for them. If you do the math you can buy smarter at Aldi's, Walmart and other discount stores. Do not support this greedy corporation!

An order placed 5/21/23, order ready for pickup 6/8/23, but after speaking to the manager the product wasn't. An hour's time, gas, fighting the traffic etc, and showing the manager the email...
Furthermore, her attitude-- "you should have called it's your problem and corporate's," call them, isn't good customer service.
Calling corporate for a supervisor didn't result either, the entire group with little care. They have my payment money but won't provide the product. Insulated supervisor doesn't cut it either.
They've forgotten I'm the customer, not them. We, as a customer deserve the product because we paid for it!
On to legal battles to get the money returned. So much for this store.