Dollar General in Napoleon MI. I have been treated rudely for the last time from employees at this location. If you hate your job so much that you take it out on the customers then please, get a new job. I don't know who Mark is however he needs to check his employees. Maybe a quick lesson in customer service. Thank you for your time and consideration.
Visited at 12:15. Store was an absolute wreck but that's not out of the ordinary, this older lady named Dianna was checking us out. Definitely confused and struggling. She was stubborn and didn't want my help in counting for the total, which is fine, not my job. When Sue asked for help from the manager lady, she was absolutely rude, impatient, and spoke down to Dianna, saying "you can count change right Dianna do you need help with that too" in a very rude and demeaning tone. I was blown away this type of crap is happening in this day and age and definitely won't be back to this store anytime soon
WATCH your receipt at Dollar Tree and the items scanned. Even though Dollar Tree increased its prices to $1.25 I was willing to continue being a patron. However, the last visit at dollar tree was finalized when I was charged $2.14 for an item I did not purchase. I called the store to speak with the manager on staff. This rude man hung up on me before I finished a full statement. All I was able to get out was "My receipt shows an over" then click, he hung up. I called back thinking it was an error and was hung up on again. I called the corporate office and left several messages, but no response. I was in the area on the date of purchase, but I live 15 miles away. This business employs some of the rudest people to manage their stores. I was a regular customer, but not anymore, besides, Dollar General still has $1.00 items I normally purchase.
Visiting family in Cabot AR. The cashier, she was wearing the mask with the nose uncovered all the time and talking to the customers that way. There is no one enforcing wearing masks, so another customer was in line wearing her mask covering only her mouth. Please, Dollar Tree spend some time training your employees. It is not enough with the many educational campaigns on TV, radio, internet, seems like they do not listen.
The Lebanon, Indiana DT is horrible in so many ways - the store is messy and dirty with merchandise boxes spread all over the place. Went there today, 7 people waiting in the only open register, while four store employees were standing outside having a smoke. They never take note of how many people are in line while other employees are sorting merchandise and should be called up front to ease the crowd.
I have now stopped buying certain things at Dollar tree. They are no longer cost effective. Raising the prices by 25 cents equals a 25 % increase! This is too much! A 10% increase would have been okay. Please rethink this.
I recently shopped at the Framingham Ma store. For one, the store is a disaster. Second the manager on duty could not care to lift his head from his phone. Call me old fashioned, but a manager should not be standing at a register texting. Instead of acknowledging me, he instead whipped my items into a bag and stated my total with an attitude. I honestly will not be back to that store. Very messy and very rude staff.
I shop at Dollar Tree often, so I thought I would have no trouble returning dog biscuits that were stale. The clerk said she could accept merchandise that had been opened. How would we know they were bad if we had not opened them for use? She reluctantly gave me credit. I purchased one item equal to the credit I received and left. I proceeded to go to family dollar where I was able to purchase all the fresh QUALITY food items my pet requires. The clerk was rude and acted like she was doing me a favor for giving me credit for unacceptable pet food. I will never shop at Dollar Tree again. No stars.
Needed a candle, but only had $6.50. After trying CVS, went to dollar tree with low expectations. Turns out, I could've bought at least three candles with that amount. Three vs. Zero. Wow! Also was out of there in less than 5 minutes despite never being in a dollar tree before and not knowing my way around, all thanks to exceptional customer service. Very attentive and super nice too.
Impossible to pick up a car on time in Las Vegas office on September 5th, 2023!
30 people were waiting in front of me, waiting time was almost 3 hours!
NEVER AGAIN! I HOPE THEY ARE GOING OUT OF BUSINESS!
They have most exciting, unique merchandise. You can buy stuff here at half the price you will find it else where. Parking in the Bellingham store is very convenient... and staff are so helpful. Great shopping experience.
More products in Florida then locally(NJ)Different MGR order differently. But still a good store to save on certain items. 1 day when your low on cash go to the dollar tree/they will have something worth purchasing!
Good deal for party, school, cleaning, health/beauty & household supplies. Of course, some items are cheaply made, especially toys, but what do you expect for $1? You might watch expiration dates on food. I shop there often!
I love this store. It has lots of crafts and stuff for kids. Holiday decor etc etc. all nice quality ( at least the one in my neighborhood) the employees are nice. Oh, and if you plan to buy 2 items, don't give the cashier a 20 dollar bill... that's just rude.
I only shop in a
Dollar Tree store, and have for years.
There are so many things to check out and buy. I find things I've never seen before, older gadgets from long ago, new items all the time. Just my kind of place!
Thank you for being you!
The only dollar store that's really a dollar for everything. Great holiday tins, gift bags, mugs to stuff candy for small gifts. And cool little things like this white sparkle sponge that looks cool on my kitchen sink counter. And it works!
Dollar Tree always has a huge variety of products, and I've found quite a few hidden gems there over the years, including many things I would never expect to be only $1. There's no way to beat that price, and everything is of at least decent quality. The only complaint I have about my local store is that there usually is only one person on register, so the check out lines are often backed up.
I go to Dollar Tree for cleaning supplies for my small business. I love the place and it saves me tons of cash. I will admit, in this day of most everything we buy being made it China, their is a lot of cheap crap that won't last long, but that's the story at Target, Walmart or any discounter now. They have a good variety of items in the store and they have lot's of locations around town.
Never thought I spend too much time shopping there, but sometimes they really do have a much better price that anyone else on some things. If your looking for great quality, you might not find it there, but most of there stuff is good. If you buy anything food or drug related, just make sure you check the dates on the products. Overall a good experience.
While shopping at Dollar Tree, I saw some kids foam swords that I was going to purchase for a birthday party but didn't know how many I would need. When I returned, they were sold out.
I must have called at least 7 stores as I was desperate to find 12 swords. All locations were very nice and looked to see if they had any left.
I want to especially thank the store in Bonney Lake, WA, I called and spoke with Valerie, she checked the store and said she didn't see any. When I told her how I regretted not buying them and what they were for, she put me on hold and went searching in the stock room. After looking thru boxes of inventory, she found a box and put some on hold for me to pick up later that day.
All the kids loved the idea and had tons of fun having injury free sword fights.
Please acknowledge Valerie for her great customer service, she made my grandson and all his friends very happy.
Charlotte R.
Overview
Dollar Tree has a rating of 2.1 stars from 376 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dollar Tree most frequently mention customer service, long line and store manager. Dollar Tree ranks 662nd among Discount Shopping sites.
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