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DHgate Reviews Summary
The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
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The knife is overall very good quality with a nice stonewashed finish, and g10 handles. The sheath is thin kydex, but still nice. I give this knife four stars out of five only because it came dull even the point was dull
I love my products and I love the price I paid. The way it was shipped overseas was great as well. No chance for it coming to me smashed into pieces.
Came fast just like picture. Good quality. I enjoyed my experience
I can order with confidence as I have received everything that I have ordered through dhgate.com. After 3 orders I have had no issues and everything I have ordered is exactly as described. dhgate.com also offers great follow up service although I have not had any reason to make use of it so far.
I have bought many items from DH Gate over the last couple of years. L These items are shipped to Mexico which can be a difficult thing for the buyer. I have always received my items in the time frame stated by the seller. I have always been satisfied with my response to any complaints I have had on products purchased. Great Company
I'm really happy because of next shopping on dhgate. Christmast gifts came before christmast. Dhgate is the best place to buy gifts for your family!
Watch works. Finish is not the same as the real thing., but its good enough.
I think this review is for the shoes I bought. Good buy for me. Shoes are so in demand. So many people want them. Makes it easy to resale them.
Home dhgate is one of the most developing commercial websites. My opinion of employees is very positive, friendly and helpful. Simple face side is very pleasing to the eye. Very easy to use'll stick products allows for convenient shopping. Home very well geared to foreign buyers. The website is much better than the known side Alie ******. :)
Oggetto molto carino e utile in varie situazioni
Roby
I was told that my la top would be here December 27 th and I ordered it November 27 first of all I am highly upset it took 30 days to be delivered it then I seen all the comments and issues other are having and I thing this company is so screwed up and I hope the people that work in web designing shuts you guys down you took my money and other ppl money and don't deliver products you accept us payments and offers and don't even have a us number to call for customer service sounds like you guys are fraud I never received my purchase and I know im not
All items purchased are of acceptable quality. Dispute handling was very good. Communication were handled with quick response.
I was looking for cheap parts to "pimp" my AR15 rifle and it was worth every day waiting for them. I can't wait to try my rifle now.
Ordered some shoes at a reasonable price and the communication about shipping was reliable.
Item was well priced, well packaged and timely received. The shirt was of good quality. It was exactly what I wanted, it was a gift and they loved it!
Fast delivery, easy to pay, and the product i order was really good;)
And is really good to know where your order is with the tracking opcion
Me a ido muy bien, mis problemas los resuelven super rapidos. Excelentes descuentos y buenos precios en los articulos que promocionan.
I really like this site, you get good quality for good prices!
Beaucoup de choix à faible coût, vendeurs pas toujours honnête alors que cela ne fait que 4fois que je commande, un vendeur m'a donné un faux numéro de suivi puis a disparu de dhgate mais le service client m'a répondu répidement et mon probleme est en cours de résolution
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Keyundrea!
We checked and tracked your order here and it is still on its way to the US. However, there are no updates since December 7. We can also see here that you have already completed the order and released the payment to the seller without receiving the item. In this case, please open an after-sale dispute for your order to request for a full refund.
1) Log-in to your DHgate account. Click "My DHgate" on the upper right corner.
2) Click "Completed".
3) Find the order number.
4) Click "Open an After Sale Dipsute".
Please use a computer and take a screenshot of the tracking site as your evidence for the dispute.
If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 Or send email to: customer-support@DHgate.com
Regards,
Riane
Customer Service Center
DHgate.com