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Cravetv.caReviews 468

1.3

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Cravetv.ca Reviews Summary

The overall reputation of the company is significantly tarnished by customer dissatisfaction, primarily due to high subscription costs and poor service quality. Customers frequently express frustration with the app's navigation, excessive advertisements, and limited content availability, particularly regarding language options and image quality. Additionally, complaints about customer service highlight issues with billing practices and a lack of timely support. While some users appreciate select programming, the prevailing sentiment suggests that many feel the service does not deliver value for money, leading to a strong inclination to cancel subscriptions.

This summary is generated by AI, based on text from customer reviews

service
106
value
109
shipping
39
returns
56
quality
108

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Canada
1 review
2 helpful votes
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Poor user experience, terrible customer service and policies. They clearly don't value repeat business.

Date of experience: March 2, 2018
Canada
2 reviews
10 helpful votes
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Refund Policy = none
February 26, 2018

The offering is inferior compared to Netflix and their customer service is poor, seems like a cash grab. Be very careful, CraveTV will not grant you a refund if you make a payment and then cancel before the period ends. Do not recommend.

Date of experience: February 26, 2018