Cravetv.ca

I canceled my subscription within the first two weeks because of the lack of content that could be found on other platforms. So imagine my surprise when it still renewed and charged my account, their "support team" was useless and just kept repeating that its up to the customer that the subscription is canceled before the renewal date and they don't do refunds, despite the fact I had canceled it two weeks prior. Don't waste your money. It ain't worth it.

Crave buffers every few minutes repeatedly. I can't even get through a movie. I looked up online to see if this was a widespread issue only to see that Craves own site answers this issue by suggesting that all streaming apps have this problem and that the problem most likely is with a devices internet connection.

Well, I have Netflix and Disney+ on my iPad, and I don't have this problem with either. So no, crave, the issue is YOU, not my device or internet. The worse part, Crave costs more than Netflix and is twice as expensive as Disney+. If your stupid app will ever let me get through the Snyder Cut of Justice League, I'm 100% cancelling my subscription. Either way I'm canceling unless they grow some balls, admit they have the problem and work towards solving it.

I don't understand how I have NO issues with any other providers, but for some reason Crave is constantly signing me out, wont let me log back in, won't play some episodes of seasons, and is the most difficult one to use of them all, and yet the most expensive. If there is something that only Crave has I highly suggest you watch it and minimal use of Crave, then get rid of it.
Get it together Crave, you have some the highest paying contracts of shows to air and yet this is the quality you provide? Pathetic when cheaper services out perform.

Rarely puts on anything worth watching been crap since beginning of covid keep waiting for good movies week after week nothing waste of time and money only have it as bundle for hbo a couple of shows was way better when other movie channel was running before crave took over shameful how they rip us off dropping this crap frustrated

They didn't offer a free trial so we bought it for a year(I know, stupid) but it was cheaper that way than per month IF we were to enjoy the shows/movies they offer. We had it for 2 months and decided it isn't worth it so we called to cancel and get remaining refund back…. Well they don't give refunds. So we have a useless service for the next 10 months rather than them paying us back $100~ remaining ….

I have the tv app on my 45 inch samsung tv, the app itself works fine for me but it's incredibly laggy, the continue watching isn't good at all it just restarts the episode from the beginning and theres no fast forward or rewind. Also for some reason every time I open an episode of something it always has the play bar, show name and episode number menu up the entire episode, when it's supposed to go away after a few seconds. Absolutely horrible tv app that needs a complete rehaul in everything about it. The photo I added was still going and I don't know what button would make it go away.

I've been a Crave subscriber for 4 years now. Why am I such a loyal subscriber? Because they have a genius customer-retention strategy:

1) Every May, they charge my credit card an annual subscription fee.
2) I call them and ask them for a refund, and they say no.
3) I tell them to cancel my subscription and they say "fine, but it won't take affect until next year."
4) I say "that's what you said last year" and they say "I'm sorry, but we have no record of that."
5) After 20 minutes of arguing, I begrudgingly accept that I have to subscribe to a service that I don't want.
6) The following May, they repeat steps 1-5.

As angry as I am, I have to admit that it's really quite intelligent on their part.

I rated 1 since I cant go any lower. Using the website is a painful ordeal when it comes to streaming. I have fairly good internt speed in my house, so for a site that's only proving 720p, should be able to stream any show flawlessly, but this is not the case, every show is prone to brutal freezing or slow load times. Issues are too consistent, I will be cancelling my subscription asap. To say any more would be beating a dead horse, to who ever reads this, do not waste your time and money.

- Firstly, they charge you an insane amount of money (3x Netflix) and then they show you ADS?!? If you are going to show my adverts, why did you charge me money?
- Secondly, this site looks and feels like it was built by students at a coding bootcamp. There are bugs so critical that sometimes you literally can't watch shows, can't subscribe, etc. The user experience is horrible.
- Lastly, customer service is non existent. I once emailed them reporting a critical bug and they never responded...

Wow - it is seriously the worst software - on any device - amongst all of the streaming services. Have to believe that Bell has their design engineers locked away and not allowing them to see services like Netflix, Disney, Prime.

And the error you get about "too many devices". We are not talking "active" devices - they limit the possible number you can have "registered". I can see limiting to so many active - but if you have 3 apple tvs, 2 iPhones, 2 iPads - you are hooped - only 5. And you can't "fix" this on the device - you must log in through a web browser. So frustrating.

If HBO offered a direct service, would drop Crave in a heartbeat.