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Harpal K.

1
Level 1 Contributor
Richmond

Contributor Level

Total Points
350

4 Reviews by Harpal

  • SportChek.ca

8/10/23

I wish I could give 0 rating or even Negative rating.
I noticed other reviews where people are complaining about RUDE/UNPROFESSIONAL behavior by Store Manager. I am pretty sure it would be Albert. But my question is what is SportChek management is doing about customers complaining about RUDE Store Managers.
The worst customer experience at this store. I usually purchase a lot of items online but always check the return policy before buying. In this case I went to this store to return couple items due to sizing issues. I was told the manager has to approve the return even though the items were purchased couple days ago. The store "manager Albert" was the most disrespectful and rude person you can think of. He quoted "protocol " which has never been enforced before and the manner which he was talking was so demeaning. I requested him to make an exception for me as I have difficulty walking and his response was "exceptions are treated as Red flags at that store ". What kind of store does that? I am not sure how this kind of rude unprofessional behavior is shown by a Manager. I hardly go to this store due to some previous experience at the same store but unfortunately this is the closest step to my home. The store manager had no manners, showed zero respect towards a disable person. I would NEVER visit this store and would ask everyone to shop from stores where the managers and staff have courteous behavior and respect towards the customers. The manager's behavior was a classic example of discrimination against Asian customers.

Tip for consumers:
Sportchek return policy used to be really good but lately they have changed their policies and made it really challenging and difficult/confusing for customers to return items. Customers are buying items from online so if the items don’t fit or customers don’t like them there should not be any issues with returning them but instead Store Managers like Albert from Richmond bc store make it a harassment by insulting customers. I have many reviews about horrible customer service at this store

Products used:
Swim shorts and shirts

Service
Value
Shipping
Returns
Quality
  • Cravetv.ca

8/28/18

I used the free one month trial for CraveTV. I watched it for few days but didn't like it so I stopped watching it. I tried cancelling the free trial using the Android App but it would not let me cancel it. I used the website to cancel it but was late by couple hours. I still cancelled it before the free subscription ended. I got an email from CraveTV about cancellation at 4.50 pm but I was charged for one month at 4.59 pm. I contacted the most unprofessional customer support and was told bluntly that CraveTV has NO refund policy. I told them MULTIPLE TIMES that I have not used the app except 4-5 days and I don't like the content so I don't need and can they make an exception like other providers do and refund me the subcription fees. I talked to multiple people but all had one answer - CRAVE TV HAS NO REFUNDS.
What a poor company is this? No logic in charging people and ripping people off for money. I would caution EVERYONE to NOT USE CRAVETV. Most useless content and HIGHLY UNPROFESSIONAL CUSTOMER SERVICE. The manager in customer support - could not even talk in proper english kept on telling me about no refund on every question I asked him. I NEVER IMAGINGED BELL MEDIA's service was so CHEAP and customer service is SO UNPROFESSIONAL.
PLEASE NEVER USE CRAVE TV. DISGUSTING...

I would HIGHLY recommend Netflix for watching digital content online. I am 100% sure if the same issue happened with Netflix, their excellent customer service would have handled it much more professionally that the Customer support manager from stupid CraveTV. Watch out guys... don't get ripped off using their SO CALLED FREE ONE MONTH TRIAL...

  • Walmart Canada

11/20/17

The most unprofessional staff you could ever find is at Walmart Richmond BC. I had to go there to get couple things and the staff working there do not know where there stuff is. I asked three different staff members where can I find a thermometer to check body fever and I was given three different locations (upstairs, downstairs etc.) where I can find a thermometer. I actually called this location before going there to buy a thermometer and was told they have thermometers ranging from 8$ to 80$. When I finally found the isle where the thermometers were, they only had the costly ones in stock. I had to buy a thermometer but the cashier/pharmacist DID NOT EVEN greet me before or after I bought the thermometer. I was shocked at the level of untrained staff Walmart has at this location. Either they are not paid well so they are not motivated to help customers OR they don't care about customers at all. I WOULD NOT RECOMMEND ANYONE TO GO TO THIS WALMART.

  • SkipTheDishes

11/20/17

SkipTheDishes has one of the worst customer service you could ever expect. I had an issue with the only order I placed using skipthedishes and the customer service person called me and said they cannot do anything as the restaurant owner has different policies for people ordering through skipthedishes and if you order otherwise. The customer service person hung up the phone when I asked thay maybe skipthedishes should put a disclaimer saying the terms and conditions might differ when ordering through skipthedishes. I would say the service of this company is worst and they show through online media that they care about people giving bad reviews but when they treat you even worse. It is high time that people should stop using this company considering how they treat their customers. BAD COMPANY.

Harpal Has Earned 10 Votes

Harpal K.'s review of Walmart Canada earned a Very Helpful vote

Harpal K.'s review of Cravetv.ca earned 8 Very Helpful votes

Harpal K.'s review of SkipTheDishes earned a Very Helpful vote

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