CARiD

I purchased some air intakes for my nissan 350z, after they didn't fit I tried to return them and it took over a month to hear anything back. After I heard back they said they will put the refund back on to a card I don't have possession of anymore. I told them not to make the refund and they told me it was too late and that I'm now $300 out of luck with "nothing they can do". I have spent over $2,500 with this company and I will not spend another dime. I highly suggest not making your car purchases here.

So I have redone a few cars in my life. I found Carid.com and thought, "wow, these guys have it all". Well they do. Except it's mostly junk. Total junk. I ordered seats, fenders, hood and more. And guess what... NONE OF IT FITS! The fenders have a huge gap and poorly shaped. No way to actually attach them. The hood has holes drilled in it... IN THE WRONG PLACE! The seats fit inside but the mounting hardware I "had to have" does nothing! I spent over $1k on this stuff and I get junk. I plan on calling the credit card company and letting them know I won't pay for it. They can deal with them. DO NOT BUY FROM THIS COMPANY! They rip you off!

On 4/15/2019 I ordered a set of Coverking seat covers. Long story short, Coverking and CARiD blamed me for either not reading the description completely or faulty installation. After countless emails with both Coverking and CARiD it was arranged that I was to get a full refund. Minutes later I get another email telling me that shipping and handling would be deducted from my refund. I'll never do business with CARiD ever. What should have been a simple return and refund has turned into nightmare. I guess I'm stuck with a crappy looking set of seat covers from Coverking that was purchased from a ripoff company called CARiD.

It's a shame I can't post negative stars. They don't deserve a one star rating.

1st I ordered neosupreme seat covers for my 2016 Subaru. They were perfect, as a matter of fact, people couldnt believe they were covers. So I ordered a set for the second row. I ordered Tan, and they arrived an off shade of greenish. Called the company, they said to send pictures which I did immediately. Waited a week and no response. Emailed the lady I had spoken with and she said she didn; t receive any pictures. Sent them again and waited. Finally called, got another guy that said they were waiting to hear from the company that made the covers. Said I should know in 2 days. Waited a week, called again, got another lady. She said the company wanted another picture. Sent that immediately. Still waiting to hear if they even opened my email. Not getting very good customer service.

As a point for me to be serviced as quickly and efficiently as possible, I try to ask very specific questions and expect very specific answers. I got exactly what I asked. Amanda was 'on point' with helping me determine the Running Boards I wanted to buy for my truck. She was "right to the point", professional, polite, and patient. The pleasure was all mine. I plan to frequent CarID 'on the regular basis' for all my truck needs. In addition, I 'surfed' other MAJOR sites for the same Running Boards, but, to no avail. CarID had what I wanted, and the price was 'on the money'. No pun intended.

Purchased a set of wheels and tires. These wheels were completely assembled and tires mounted before shipping. I received them and noticed a screw laying on the pallet they were on. It was one of the screws that hold-on the caps. After checking them all, on one wheel 3 of the screws the threads were pulled. I'm sure the tech used a screw gun when assembling. I called and sent pictures to carid so they could ship me out and wheel to swap out. They told me since the wheel was installed and clearly I stripped out the screw when installing the couldn't not send a replacement. I could use a local shop to have the wheel repaired with a heli coil at my expense. WOW. After spending 3500. 00 with this company!