On 4/15/2019 I ordered a set of Coverking seat covers. Long story short, Coverking and CARiD blamed me for either not reading the description completely or faulty installation. After countless emails with both Coverking and CARiD it was arranged that I was to get a full refund. Minutes later I get another email telling me that shipping and handling would be deducted from my refund. I'll never do business with CARiD ever. What should have been a simple return and refund has turned into nightmare. I guess I'm stuck with a crappy looking set of seat covers from Coverking that was purchased from a ripoff company called CARiD.
It's a shame I can't post negative stars. They don't deserve a one star rating.
Dear Clinton,
I am sorry to know that you dissatisfied with the items received.
We have rushed the process and the return paperwork was already issued to you. Please print the paperwork out and proceed withe the return.
Upon the delivery and exception we will issue a full refund to your account. No deductions will be applied.
Please let me know if you have any other concerns left, so I could assist you. My email address is alison.rh@carid.com.
Sincerely,
Consumer Relations Team at CARID.com