business logo of CARiD

CARiD

Overview

CARiD has a rating of 3.7 stars from 5,343 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CARiD most frequently mention timely manner, military discount and auto parts. CARiD ranks 8th among Auto Parts sites.

service
932
value
760
shipping
789
returns
691
quality
675
This company responds to reviews on average within 2 days
How would you rate CARiD?
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Ohio
1 review
0 helpful votes
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Chrysler sebring silver spary paint
April 25, 2025

I got two cans of the metallic silver color match paint and they really do make dupli-color really does do a good job with those great quality definitely use for other paints in the future, also wasn't that expensive for two cans

Date of experience: April 15, 2025
Carid C. CARiD Rep
6 days ago

Dear Ben,

We’re glad Felipe took good care of you—he’ll be happy to hear your feedback. We truly appreciate your loyalty!

Thank you,
Consumer Relations

Georgia
1 review
0 helpful votes
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Ford F 150 tail light
April 30, 2025

Ordered replacement tail light for F 150. Dealership quoted $ 1000 for OEM which is crazy. The aftermarket light I bought here looks exactly the same, perfect function. Also was delivered pronto no problems. Thank you

Date of experience: April 20, 2025
Carid C. CARiD Rep
1 day ago

Dear Robert,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Your support means a lot, and we look forward to serving you again in the future!

Sincerely,
Consumer Relations

New Mexico
1 review
0 helpful votes
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Great fit RAV '25
May 1, 2025

It was a bit of a challenge installing seat covers, but with the included plastic tool and videos on YouTube had success completing the custom look. Very impressed how all seams lined up and the tight precise fit! Glad to have the safety feature of openings for air bags. Happy to see it resist spilled water on first outing.

Date of experience: April 17, 2025
Carid C. CARiD Rep
7 hours ago

Dear Sarita,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Your support means a lot, and we look forward to serving you again soon!

Sincerely,
Consumer Relations

Maryland
1 review
0 helpful votes
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Insulation hood pad for 24 Corolla
April 27, 2025

Great Experience, Shipping wrap was excellent, even dressed for rain ---which it did. The seller answered all my questions, explaining key numbers in the serial number which identified my car is being made in the USA instead of Japan. The pad fit perfectly. I am happy. Thanks

Date of experience: April 17, 2025
Carid C. CARiD Rep
4 days ago

Dear Christopher,

Thank you for the detailed feedback! We’re thrilled everything fit perfectly and that our team helped you find exactly what you needed.

Sincerely,
Consumer Relations

Nevada
1 review
0 helpful votes
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First time buyer and no complaints
April 22, 2025

Ordered my first part for a job that I'd never done before (front fender replacement). Part came within a couple days and fit perfectly. All-in-all I can't complain since I saved hundreds. Will consider CarID in the future!

Date of experience: April 12, 2025
Carid C. CARiD Rep
1 week ago

Dear Noah,

Welcome aboard! We're glad your first experience with us went so well and saved you money — we’ll be here anytime you need us again.

Thank you,
Consumer Relations

Virginia
1 review
0 helpful votes
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Right product, but inaccurate shipping time
April 30, 2025

Got the right parts, but the site promised they'd be delivered 3 days before they actually show up. Now, I'm no stranger to dealing with logistics companies, thus I know that once the package leaves, you're at the mercy of the shipping company. To that end, therefore, don't promise delivery no later than a certain day. My package was supposed to arrive two days after I ordered it, but it arrived 5 days later. So in order to avoid this, I'm not going to purchase car parts through this site anymore. Don't make promises you can't keep.

Date of experience: April 12, 2025
Carid C. CARiD Rep
22 hours ago

Dear Kevin,

Thank you for your feedback. We’re glad to hear you received the right parts, but we sincerely apologize for the inaccurate shipping time. We understand how important timely delivery is and are actively working on this issue. We appreciate your honesty and will strive to improve in the future.

Sincerely,
Consumer Relations

Pennsylvania
1 review
0 helpful votes
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Seat covers
April 21, 2025

Hassle free. Retrieved my archived order from several years back and reordered the same. Did not open the box yet but if they are like the 1st ones i bought several years ago I see no problem. Quality was good just a bit difficult to fasten that strap under the seat LOL

Date of experience: April 11, 2025
Carid C. CARiD Rep
1 week ago

Dear Jeff,

That’s awesome you came back for the same seat covers! Appreciate the heads-up on the strap—installing under the seat is always a fun challenge.

Thank you,
Consumer Relations

New York
1 review
0 helpful votes
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I had to call them four times and deal with the same exact answers of people saying give us 24-48 hours or however long they would say. Nobody ever called me back like they said and I always had to initiate. All of this was over the course of three weeks and only for two items.

Date of experience: April 9, 2025
Carid C. CARiD Rep
2 weeks ago

Dear Sam,

We sincerely apologize for the frustrating experience you had with our customer service. It’s unacceptable that you had to call multiple times without receiving the follow-up you were promised. Your experience is important to us, and we are committed to making necessary changes to enhance our support for valued customers like you. Thank you for bringing this to our attention.

Sincerely,
Consumer Relations

Virginia
2 reviews
0 helpful votes
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Helpful customer service
April 29, 2025

I used ApplePay for my purchase, but it apparently defaulted to an old address. Someone responded quickly on the customer service chat line and fixed the error easily. I also appreciate that they followed up with this survey to ensure I got my delivery.

Date of experience: April 19, 2025
Carid C. CARiD Rep
2 days ago

Dear Nick,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and appreciate your support. Your feedback motivates us to keep delivering the best service possible!

Sincerely,
Consumer Relations

New York
1 review
0 helpful votes
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I Love the Headlights
April 20, 2025

The headlights look amazing and they were so easy to install i had them wired up and ready to go in 25 minutes. My only complaint about the Headlights is there is only 1 adjustment for the low beam vertical position. The high beams are set how they are I'll do some more research on them. Overall they look amazing are very straight forward and function amazingly. The delivery on the other hand, the day they were supposed to be delivered with NO signature required the delivery company denied delivered do to no one answering the door which they didn't knock or ring the doorbell, they also never showed up on my camera, the day they were delivered it was at my neighbors house that has an offroad driveway there are signs around my yard for that exact reason. Granted i know GPS takes them to the middle of my field, I've been working on that, there are actual signs that say the address on them

Date of experience: April 10, 2025
Carid C. CARiD Rep
2 weeks ago

Dear Ricky,

Thank you for your honest feedback! We're thrilled to hear that you found the headlights easy to install and that they look amazing. We appreciate your note about the low beam adjustment and will take it into consideration as we continue to improve our products.
We're sorry to hear about the delivery issues you experienced. It's unfortunate that the delivery company didn't follow proper procedures. Your input is invaluable, and we strive to enhance our service based on customer experiences like yours.

Sincerely,
Consumer Relations

New York
1 review
0 helpful votes
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Thankful!
April 25, 2025

Where do I begin? I called, did not have to wait long. Talked with a real person. Was extremely helpful and polite - respectful, professional. Delivery was fast. All in all a pleasant experience.

Date of experience: April 15, 2025
Carid C. CARiD Rep
6 days ago

Dear Steven,

We’re so glad our team could help and that your experience was both quick and professional. Thank you for choosing us—we’d love to assist again anytime!

Thank you,
Consumer Relations

Virginia
1 review
0 helpful votes
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I ordered new headlights for my 2014 Ford focus. The parts arrived and I placed the box in my garage waiting for a time where I could install them. When I opened the box, I discovered the driver side front headlight magnifying lens was not in place was loose and broke the headlight that came with the kit. The material is all glued plastic, and it looks like the magnifying lens was never properly placed, and has been vibrating around, breaking the interior of the sealed lighting unit..

Date of experience: April 20, 2025
Carid C. CARiD Rep
1 day ago

Dear Mabry,

Thank you for your feedback regarding the damaged headlights. We strive to pack our items carefully, but unfortunately, they may still get damaged in transit. We're sorry to hear about the issue with the magnifying lens and the subsequent breakage. We appreciate your patience as you work through the return process. Please check your email for updates on your return, and let us know if there's anything else we can assist you with.

Sincerely,
Consumer Relations

Texas
1 review
0 helpful votes
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New mirror, but...
April 26, 2025

I purchased a new passenger side mirror for my 2006 Nissan Frontier. My original mirror was damaged in a recent hail storm and the new one was easy to install and looks great. However, when I opened the box, one small piece of edging on the actual mirror was broken loose. It wasn't very noticeable and I was able to glue it back with some superglue. You can't tell at all and for the price it was well worth it. I would give this a 4.5 stars and will be ordering parts again as they have everything for my truck.

Date of experience: April 16, 2025
Carid C. CARiD Rep
5 days ago

Dear Mark,

Thank you for your detailed and thoughtful review. We’re glad the mirror worked out well overall and appreciate your resourcefulness and continued trust in us.

Thank you,
Consumer Relations

Illinois
1 review
0 helpful votes
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The lights are lovely and they were packaged very well, only a small problem with the fact there were no resistors included on the lights so for my panther car they hyperflash. Not a big deal, it can be fixed very easily, great site to order from!

Date of experience: April 20, 2025
Carid C. CARiD Rep
1 day ago

Dear Gabriel,

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon!

Sincerely,
Consumer Relations

Pennsylvania
1 review
0 helpful votes
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Nice easy upgrade
April 18, 2025

I have looked at these dash covers for more than a year and finally ordered a set. It was packed very nicely and arrived when promised. I applied the covers that very day. It's a nice upgrade to my little motorhome.

Date of experience: April 8, 2025
Carid C. CARiD Rep
2 weeks ago

Dear Customer,

Thank you for sharing your experience! We're thrilled to hear that the dash covers were exactly what you were looking for and that they fit perfectly in your motorhome. We're glad to have been your trusted supplier for this product, and we appreciate your business! Enjoy the upgrade!

Sincerely,
Consumer Relations

Nebraska
1 review
0 helpful votes
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Great! Packaged real good no damage.
April 20, 2025

Item was delivered a couple days earlier than projected. The side rails fit perfect on the pickup. My wife who is 5 foot 4 was thrilled to get them on her pickup because her old ones had rusted out and she had to go without them for a little over a week!

Date of experience: April 10, 2025
Carid C. CARiD Rep
2 weeks ago

Dear Daniel,

Thank you for sharing your experience! We're so glad to hear that the side rails fit perfectly and arrived ahead of schedule. It’s great to know your wife is happy with the new addition to her pickup. We really appreciate your feedback and hope to serve you again in the future!

Thank you,
Consumer Relations

California
1 review
0 helpful votes
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Great company.
April 29, 2025

I had a very good experience ordering from CARID. Very good quality and it arrived quickly. The people were very. Very helpful finding out all of the information that I needed to make the purchase. Pleasant sales personal. I will buy from them again in the future. Lonnie Hyde.

Date of experience: April 19, 2025
Carid C. CARiD Rep
2 days ago

Dear Lonnie,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your support means the world to our team, and we look forward to serving you again soon!

Sincerely,
Consumer Relations

Indiana
1 review
0 helpful votes
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Solved
April 29, 2025

After other searches, including right in my own city. I got a consultant here that heard what I was seeking and actually helped me find it!
The great look and the SPECIFIC fit I needed. I highly recommend both company and the represented products!

Date of experience: April 19, 2025
Carid C. CARiD Rep
2 days ago

Dear John,

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Your feedback motivates our team to keep delivering the best possible service.

Sincerely,
Consumer Relations

Wyoming
1 review
0 helpful votes
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Headlamp Kit
May 1, 2025

We ordered a headlamp kit for our Ford truck. The lamp arrived in mint condition, but when my husband plugged in the wires and installed the headlight, it didn't work in our vehicle. We ordered the computer panel, which we now believe was the problem to begin with, and haven't yet been able to check the headlight. We will decided whether or not to return the headlight kit after seeing if the panel is the problem. We are really wishing the panel was included in the original kit we ordered, even if the price would have been a bit more.

Date of experience: April 21, 2025
Carid C. CARiD Rep
10 hours ago

Dear Lisa,

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience and truly appreciate your support. We look forward to serving you again soon!

Sincerely,
Consumer Relations

South Carolina
1 review
0 helpful votes
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Beautiful
May 1, 2025

Have been looking for rims for quite awhile and finally found what I wanted for my 2007 Escalade. Put the order in and had some difficulty with my credit card company. Called the customer service number, spoke with Jarred and got it taken care of. Not only was the customer service exceptional, but the rims are beautiful! I received them within a week. I am very pleased with the quality of my he product and the service.

Date of experience: April 21, 2025
Carid C. CARiD Rep
7 hours ago

Dear Jean,

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us. Your feedback motivates us to continue delivering the best service possible.

Sincerely,
Consumer Relations