CarCoversReviews 21,024

I bought the premium cover for my 2000 Tundra. Talked with the sales rep. Before purchase to let him know that the truck was parked out side all the time in Riverside calif. Fit was good and held up well for a year and a half. The second year i noticed a tear next to the seam at the rear of the cover. I called the sales department and sent picture's of the tear. Guy told me that i must have pulled it while it was tied up or when it was wet. The cover or the truck is heavy and does require pulling into position, and during folding up for use. So I didn't get any satisfaction from conversations for a replacement or repair. So really their warranty is not worth the advertisement they publish on there site.

Ordered a cover May 28,2022. After waiting for months and numerous emails (and two different excuses from the company) I wanted a refund. To this day, September 14,2022, I have received NOTHING from the company and EVERY contact has been initiated by me. The WORST customer service I have EVER received in my life! It's obvious they have no intention of refunding my $149.99, they completely ripped me off, never sent the product and have stolen my money. RUN FAR FROM THIS COMPANY!

For weeks and weeks I've been trying to get a cover for my BMW Z4. I bought a motorcycle cover earlier this year and was quite pleased. Find the cover, paid for it, and when they said it was delivered it was no where to be found. I have cameras on the front porch and documented that nothing was delivered. After 10 days of investigating, Car Covers sent me a replacement. Same thing happened again, UPS said it was delivered but my front porch cameras prove that is a lie. Why every other vendor can find my house and successfully deliver a package except Car Covers is beyond me. I have asked for a cancellation of my order and a refund.

My cover came with an open(torn) seam tried to email twice with no reply. Poor company poor quality.

Since we got the cover we have had some severe weather. The cover covers the wheels and holds tight, never even tries to lift. So far I like it a lot.

Great fit and well made. The bonus micro towel was a great addition to the purchase. I liked it so much I bought a cover for my ATV.

I spent $175 on a cover for my truck. When I opened it, I noticed a tear on the sewed seam and immediately opened a warranty request. After several back and forth emails with them pretending not to see my attachments, they finally acknowledged the issue and said I had to pay more money to get a replacement sent out and that I had to call them to do this. They also tried hard to up-sell me on a more expensive and unnecessary cover. All I wanted is for them to ship an exact replacement to the same address as the original order. The stopped responding to my emails after I told them I would not give them more money in order to get a replacement sent since it was their quality issue and not mine.

The product was satisfactory for the price, fit is in no way custom but adequate. My complaint is with the customer service I recieved when I contacted the company for warranty as the cover came with holes along the seams, sent pictures and all requested info was determined that I was entitled to a replacement now is were everything goes wrong. Was told that I would have to pay shipping for each cover and since the damage was not my fault I dont feel I should have to incur more fees. When passed to a customer service management person who was straight up rude and condescending told me it was probably my fault that the damage happened didnt care what I had to say... pay the money or shut up. Have no problem with the product but their follow up and warranty are a joke. Wont buy from this company again

Fast shipping, cover is good quality and fits great. Will definitely buy from them again in the future.

The vehicle cover was a good price. The shipment was expedient. Of course the best part of the transaction was the excellent fit!

We bought a $400+ "Extreme Weather" RV cover which came with a "lifetime warranty". The cover did not last one winter. When processing the warranty we were told to pay a $30 processing fee and a new cover would be shipped out. When we went to process the claim the fee suddenly became $95. Although we had the verification email for the $30 fee they would not honor it. "We simply cannot change the fee, the warranty will not process. But we can offer to drop the fee to $75." Which is clearly stating they can totally honor what we were originally quoted.

We've been on the phone with them multiple times and communicating via email with employees and supervisors who are incredibly unprofessional. When we spoke with a supervisor who goes by the name of "Michael" all he does is talk over you, tells you it's your fault and then hangs up.

Terrible company, claims the covers are made in Canada yet there is a "Made in China" tag on the cover itself. Won't not do business with again.

Ordered an Indoor car cover form Car Covers. Package arrived very damaged. Called customer service and told them the details of the damage. They asked for photographs before issuing RMA. Sent images of damage, still no RMA. Package looks like it was packed by a juvenile. Don't know what is going on with this company but their service leaves a lot to be desired. Still waiting for RMA. Car Covers asked me to open the package even though it was damaged. This is not what I expected for a very straightforward problem.

This company trades on lies and deceit cannot understand how people are so gullible to say their covers are great when they are available at half the price at auto stores my dust proof cover was advertised as perfect fit on two counts wrong not dust proof
And not perfect fit

I have only had my cover for about a month, it keeps my car cooler in these summer months. It is very easy to use

Great customer service and great products! The car cover is high quality and the customer service is second to none.

Bought cover took 8 days to get it box was open missing cable and lock on on 12 day waiting for cable and lock no tracking number for it, wondering if I ever get it, mean while don't want to use cover with out being able to lock it, cover is nice

This company will spam you with email if you order from them, worse than others. Do not buy their products of you want to keep your inbox clear of their crap.

I ordered a cover for my dirt bike 3 1/2 weeks ago. It took them 3 days to tell me that the cover was going to be back ordered for 2 to 3 weeks. Spoke with them today and now they're telling me it's going to be even longer. Not once was there any kind of contact with me. I would very highly recommend going somewhere else and dealing with somebody that cares about their customers.