On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The product I purchased was defective and the company won't pay for return shipping. I will have my credit card company issue a charge back if they continue to refuse. Order # *******. The way Quadratec is acting makes me want to never do business with them again.
Ordered 2 wrangler badges for my Wrangler.
No tracking.
Had to email for a ETA.which is wrong as it still hasn't been delivered.
Waiting 10 weeks and counting.
Ghosted me after my order was damaged in shipping. Have waited almost an entire month now just to receive the other half of my package. Zero word from anyone just a fed ex notification that my package had been damaged and that was 3 weeks ago. Unreliable, order from literally anywhere else.
On 5/20 ordered and paid for a set of 4 floor mats for my Jeep. Received the package on 5/23 and only the back floor mats were in the box. I reached out the next day, they asked me to send pictures, which I did immediately to Sean in customer service. They had to file a "warranty claim" whatever that means. I have since reached out to them 3-4 times and all I get in return as we are reaching out to the supplier for an ETA. I never get a return email as to a status or an actual ETA. Worst customer service of any company I have ever dealt with. IF I ever actually get my floor mats, I will never do business with them again.
This is the Amazing site have seen ever. The most good thing is withdrawal system. Its too fast and easy. I love to use quotex. I påsfer everyone to use guotex. Really great
Bent me over on hidden fees and taxes was for a friend wouldn't own a jeep.
Seamless purchase process with a very quick delivery.
Super folks, helpful and very knowledgeable. The website itself needs work.
Ordered four tires for my Jeep after verifying via their online chat that the tires would fit my Jeep. They sent 15" tires for my 17" rims. Sent them back and reordered the right tires. They delivered three. The fourth tire traveled from Maryland to New Jersey, back to Maryland, to Texas, to Tennessee, back to Maryland before finally being delivered to me. Partially a Fed Ex problem, but if Quadratech had sent the right tire the first time it would never had happened.
Was sent two brackets for PM instead of one for PM, one for PM, one for PR. The passenger is not level, board is 1/4 higher in rear.
My tires came mounted and balanced on my new rimes. Everything came neatly packaged and in excellent condition. My order arrived quickly.
Sent used lights for my jeep. Someone returned a set of old lights for brand new KC $700 headlights that I did not receive.
A+++++++++++++++++++++++++++++++++++++++++++++++++++++++
Easy to find what I needed. Arrived earlier than anticipated.
Great Customer Service...They had the answers to the questions I had..
Great deal with super fast shipping! Website layout is easy to navigate.
They have a great selection of all kinds of products you want for your Jeep. They are very helpful when you have questions and take the time to listen to your concerns.
Product was exactly as advertised. Easy to order. Quick delivery.
I am waiting on a response for a returned item. It was sent back for a refund.
Easy installation, good product, fast delivery, looks great
Answer: Yes, we do ship to Oman. During checkout you would just choose that from the drop down menu or you can contact our sales department and they can help get an order in place for you. Thank you
Answer: Emails are never answered, even with multiple tries.
Answer: No, manufacturer has a contract with recycled steel. Check your warranty if there is one. Good luck
Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.