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QuadratecReviews 7,579

3.3

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Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,392
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Texas
1 review
0 helpful votes
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The product I purchased was defective and the company won't pay for return shipping. I will have my credit card company issue a charge back if they continue to refuse. Order # *******. The way Quadratec is acting makes me want to never do business with them again.

Date of experience: April 22, 2025
Illinois
1 review
0 helpful votes
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10 weeks waiting
October 22, 2024

Ordered 2 wrangler badges for my Wrangler.
No tracking.
Had to email for a ETA.which is wrong as it still hasn't been delivered.
Waiting 10 weeks and counting.

Date of experience: October 22, 2024
Oregon
1 review
0 helpful votes
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Ghosted me
September 21, 2024

Ghosted me after my order was damaged in shipping. Have waited almost an entire month now just to receive the other half of my package. Zero word from anyone just a fed ex notification that my package had been damaged and that was 3 weeks ago. Unreliable, order from literally anywhere else.

Date of experience: September 21, 2024
Ohio
1 review
0 helpful votes
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Will never order anything from them again
June 3, 2024

On 5/20 ordered and paid for a set of 4 floor mats for my Jeep. Received the package on 5/23 and only the back floor mats were in the box. I reached out the next day, they asked me to send pictures, which I did immediately to Sean in customer service. They had to file a "warranty claim" whatever that means. I have since reached out to them 3-4 times and all I get in return as we are reaching out to the supplier for an ETA. I never get a return email as to a status or an actual ETA. Worst customer service of any company I have ever dealt with. IF I ever actually get my floor mats, I will never do business with them again.

Date of experience: June 3, 2024
Bangladesh
2 reviews
0 helpful votes
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This is the Amazing site have seen ever. The most good thing is withdrawal system. Its too fast and easy. I love to use quotex. I påsfer everyone to use guotex. Really great

Date of experience: May 8, 2024
Ohio
1 review
0 helpful votes
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Bent me over on hidden fees and taxes was for a friend wouldn't own a jeep.

Date of experience: March 19, 2024
Pennsylvania
1 review
0 helpful votes
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Seamless purchase process with a very quick delivery.

Date of experience: March 18, 2024
Colorado
2 reviews
0 helpful votes
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Super folks, helpful and very knowledgeable. The website itself needs work.

Date of experience: March 18, 2024
New Jersey
1 review
0 helpful votes
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Ordered four tires for my Jeep after verifying via their online chat that the tires would fit my Jeep. They sent 15" tires for my 17" rims. Sent them back and reordered the right tires. They delivered three. The fourth tire traveled from Maryland to New Jersey, back to Maryland, to Texas, to Tennessee, back to Maryland before finally being delivered to me. Partially a Fed Ex problem, but if Quadratech had sent the right tire the first time it would never had happened.

Date of experience: March 17, 2024
Pennsylvania
1 review
0 helpful votes
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Was sent two brackets for PM instead of one for PM, one for PM, one for PR. The passenger is not level, board is 1/4 higher in rear.

Date of experience: March 17, 2024
Texas
1 review
0 helpful votes
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My tires came mounted and balanced on my new rimes. Everything came neatly packaged and in excellent condition. My order arrived quickly.

Date of experience: March 16, 2024
Illinois
1 review
0 helpful votes
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Sent used lights for my jeep
March 15, 2024

Sent used lights for my jeep. Someone returned a set of old lights for brand new KC $700 headlights that I did not receive.

Date of experience: March 15, 2024
Alabama
1 review
0 helpful votes
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A+++++++++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: March 15, 2024
Mississippi
1 review
0 helpful votes
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Easy to find what I needed
March 14, 2024

Easy to find what I needed. Arrived earlier than anticipated.

Date of experience: March 14, 2024
Washington
1 review
0 helpful votes
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Great Customer Service...
March 14, 2024

Great Customer Service...They had the answers to the questions I had..

Date of experience: March 14, 2024
Kentucky
1 review
0 helpful votes
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Great deal with super fast shipping! Website layout is easy to navigate.

Date of experience: March 14, 2024
Texas
1 review
0 helpful votes
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They have a great selection of all kinds of products you want for your Jeep. They are very helpful when you have questions and take the time to listen to your concerns.

Date of experience: March 14, 2024
North Carolina
1 review
0 helpful votes
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Product was exactly as advertised
March 14, 2024

Product was exactly as advertised. Easy to order. Quick delivery.

Date of experience: March 14, 2024
Florida
1 review
0 helpful votes
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I am waiting on a response for a returned item. It was sent back for a refund.

Date of experience: March 14, 2024
Nevada
1 review
0 helpful votes
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Easy installation, good product, fast delivery, looks great

Date of experience: March 14, 2024

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
+37